The Six Sigma Revolution: How General Electric and Others Turned Process Into Profits

  • 4h 18m
  • George Eckes
  • John Wiley & Sons (US)
  • 2001

It boosted productivity and increased profits for such top-shelf companies as General Electric, AlliedSignal, and Motorola. It is a way of life for managers driven to create world-class organizations. Its quanititative approach fuels effectiveness and efficiency--and has made it the most popular quality improvement methodology in history. How can you put the awesome power of Six Sigma to work for your organization?

The Six Sigma Revolution shows managers and implementers how to create and sustain a Six Sigma initiative in any organization. This hands-on resource explains how and why Six Sigma is superior to other quality improvement methods. Unlike other books on this topic, it lays out the strategic component of Six Sigma and demonstrates how to create the infrastructure for its successful implementation in any cmpany of any size.

Filled with real-world case studies that illustrate the right and wrong ways to implement Six Sigma, as well as dozens of helpful charts and tables that help you track your progress, this practical guide makes for fast, easy reading that will help you transform your organization from an also-ran to the leader of the pack.

About the Author

George Eckes is founder of EAI, a Colorado-based consulting group specializing in results-driven continuous improvement, Six Sigma training and implementation, organization development, and managing change. His recent Six Sigma clients include Volvo Trucks North America, Lithonia Lighting, and General Electric. In 1996, Eckes and Associates, Inc. was chosen as a primary consulting organization for General Electric in their Six Sigma Quality initiative.

In this Book

  • Foreword
  • Introduction to Six Sigma
  • The Strategy of Six Sigma—Eight Steps to Strategic Improvement
  • Profits = Customer + Process + Employee
  • Project Start-Up Tactical Six Sigma
  • Measuring Project Sigma How Close Are You to Perfection?
  • Data and Process Analysis—The Keys to the Project
  • Root Cause Analysis—Never Stop Asking "Why"
  • Selecting Solutions That Drive Sigma Performance
  • Holding the Gains—Making Sure Your Solutions Stick
  • How Six Sigma Initiatives Fail and How to Avoid Mistakes
  • Appendix: Constants and Conversion Tables
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