Using Emotional Intelligence in the Workplace

Success in the workplace requires more than strong job skills and business savvy. It also requires emotional intelligence. Sometimes called EQ, emotional intelligence is the ability to understand and respond appropriately to your own and others' emotions. Using Emotional Intelligence in the Workplace provides an overview of emotional intelligence and explains how to build important EQ skills.

In this issue of TD at Work, you will find:

• descriptions of emotional intelligence competencies
• a personal EQ assessment
• steps for developing emotional intelligence
• explorations of workplace trends
• stories of employees and leaders learning to manage emotions.

About the Author

Meloney Sallie-Dosunmu, founder and president of Precision Talent International, is a highly skilled facilitator and organization development consultant. She has more than 25 years of experience helping private, public, and not-for-profit organizations implement training and development initiatives that produce results. Clients rely on her ability to diagnose training needs, engage executives in development efforts, design and conduct training, and equip in-house staff to be effective trainers.

In addition to an MBA, Meloney has a sharp understanding of organizational needs, acquired with years of experience as a learning executive in manufacturing, pharmaceutical, distribution, and nonprofit organizations. Her experience includes leadership development, coaching, workshops, and organization development projects for executives, middle managers, frontline leaders, technical experts, and employees from the plant floor to the office.

Meloney has been a member of ATD for more than 20 years. She has served in many leadership roles, including chapter president for the Eastern Pennsylvania Chapter, leadership development team member, and National Advisor for Chapters. She is a sought-after facilitator for ATD education programs.