Giving and Receiving Feedback

  • 1 Course | 1h 14m 45s
  • 8 Books | 15h 18m
  • 7 Audiobooks | 11h 53m 9s
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Seasoned managers know how to give and receive both positive and negative feedback for performance improvement. Hone your technique. 

COURSES INCLUDED

Expert Insights on Giving and Receiving Feedback
Giving and receiving feedback is an essential management skill, which begins with recognizing that feedback is not criticism. To be effective, the right kind of feedback must be given—and received—in the right way and at the right time.
23 videos | 1h 14m
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BOOKS INCLUDED

Book

The Power of Positive Criticism
How to give and take criticism to get better results.
Book Duration 2h 25m
Book Authors By Hendrie Weisinger, Ph.D.

Book

Confrontational Communication: Delivering Negative Feedback, Bad News, and Other Straight Talk
By taking the guesswork out of how to deliver constructive feedback and any bad news to employees, customers, teams, and co-workers, this credible guide offers a series of quick tips for communicating clearly, tactfully, and confidently in common problem situations.
Book Duration 1h 46m
Book Authors By Dianna Booher

Book

Fixing Feedback
Presenting a smart, refreshing and practical guide to feedback in the workplace, this no-nonsense book shows you what exactly constitutes useful feedback, how to deliver it effectively, how to receive it gracefully and how to use it to strengthen yourself, your team and your business.
Book Duration 2h 55m
Book Authors By Georgia Murch

Book

Feedback Toolkit: 16 Tools for Better Communication in the Workplace, Second Edition
Making the feedback process easy to understand with a detailed six-step framework, this expert guide covers specific feedback tools and illustrates approaches for applying them in a variety of management scenarios.
Book Duration 1h
Book Authors By Rick Maurer

Book

The Truth Doesn't Have to Hurt: How to Use Criticism to Strengthen Relationships, Improve Performance, and Promote Change
Delivering proven techniques and tools for motivating people and triggering improvement - swiftly and painlessly, this book rejuvenates the powerful but neglected art form of using criticism when crafted carefully and communicated skillfully.
Book Duration 4h
Book Authors By Deb Bright

Book

Feedback that Works: How to Build and Deliver Your Message
This guidebook on delivering effective feedback shows you how to formulate, organize and communicate your message to help people learn and develop.
Book Duration 19m
Book Authors By Sloan R. Weitzel

Book

The Art of Communicating at Work: Making Sure with Feedback
Never risk another misunderstanding! This easy-to-read, practical report will help you learn how to use verbal and non-verbal communication to take the ambiguity out of promises, agreements, schedules, policies and procedures.
Book Duration 14m
Book Authors By Tony Alessandra

Book

The Power of Feedback: 35 Principles for Turning Feedback from Others into Personal and Professional Change
Presenting practical tools you can use to maximize the value of the feedback you receive, this book shows you how to determine which feedback instruments will work for you and how to make the best use of their results.
Book Duration 2h 39m
Book Authors By Joseph R. Folkman
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