Polishing Your Feedback Skills

Intermediate, everyone
  • 8 videos | 23m 4s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
  • Certification PMI PDU
Likes 935 Likes 935
The ability to give genuinely constructive feedback is vital in the workplace. If you're a manager and are responsible for developing others, you'll likely have to inform employees if their performance doesn't meet the standard required. This is a delicate situation, and one that requires tact and preparation. But, if done effectively, providing feedback can not only improve performance, but also motivate people and strengthen relationships. In this course, you'll learn how to plan a feedback session and how to give feedback in a positive manner. You'll also learn techniques for handling bad reactions to feedback and your own nervousness, as well as how to give feedback to people at different organizational levels.


  • identify how to correctly prepare to give feedback
    recognize when it's appropriate to give feedback
    identify the best practices for giving feedback in a positive way
    recognize how to manage negative reactions to feedback
  • recognize guidelines for providing appropriate feedback at different levels of the organization
    identify best practices for dealing with nervousness about giving feedback
    reflect on what you've learned


  • 43s
    In this course, you'll learn how to prepare for a feedback session, when and how to give feedback in a positive way, and how to handle any negative reactions. You'll also discover what to consider when giving feedback to a peer or boss, and how to manage your own nervousness. FREE ACCESS
  • 3m 23s
    During this video, you will discover how to identify how to correctly prepare to give feedback. FREE ACCESS
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    3.  Finding the Right Time to Give Feedback
    3m 37s
    For feedback to be effective, you have to provide it for the right reasons and at the right time. The right time depends on the type of feedback you're delivering. Based on its purpose, there are two main kinds of feedback; corrective and motivational. FREE ACCESS
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    4.  Delivering Feedback in a Positive Way
    3m 37s
    Feedback is a powerful tool for professional development if it's delivered in a positive way. If designed to motivate, it encourages improvement and kindles the desire to continue doing a great job. So how do you do that? By being positive. In this video, you will learn strategies for delivering feedback in a positive way. FREE ACCESS
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    5.  Dealing with Feedback That's Not Well Received
    3m 34s
    Feedback is important, but not everyone is open to receiving it. Some people interpret all feedback, no matter how positively delivered, as a criticism or attack. In this video, you will learn techniques for handling feedback that's not well received. FREE ACCESS
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    6.  Feedback at Different Organizational Levels
    3m 33s
    In this video, you will learn how to provide feedback at different organizational levels. FREE ACCESS
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    7.  Managing Nervousness about Giving Feedback
    3m 44s
    It's natural to be a bit nervous before delivering feedback. If you don't get the upper hand over your nerves it can prevent you from delivering your feedback in the right way or at the right time. So how can you conquer your anxiety and make sure your feedback is productive? In this video, you will learn how to distinguish between constructive feedback and destructive criticism. You will also discover how to be aware of your physical state as you initiate feedback. FREE ACCESS
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    8.  The Art of Feedback: Let's Review
    Before giving feedback, you should take steps to prepare for your feedback session. In this video, you'll review the key concepts covered in the course "The Art of Feedback." FREE ACCESS


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