Polishing Your Feedback Skills

Intermediate
  • 8 Videos | 32m 4s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
  • Certification PMI PDU
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The ability to give genuinely constructive feedback is vital in the workplace. If you’re a manager and are responsible for developing others, you’ll likely have to inform employees if their performance doesn’t meet the standard required. This is a delicate situation, and one that requires tact and preparation. But, if done effectively, providing feedback can not only improve performance, but also motivate people and strengthen relationships. In this course, you’ll learn how to plan a feedback session and how to give feedback in a positive manner. You’ll also learn techniques for handling bad reactions to feedback and your own nervousness, as well as how to give feedback to people at different organizational levels.

WHAT YOU WILL LEARN

  • identify how to correctly prepare to give feedback
    recognize when it's appropriate to give feedback
    identify the best practices for giving feedback in a positive way
    recognize how to manage negative reactions to feedback
  • recognize guidelines for providing appropriate feedback at different levels of the organization
    identify best practices for dealing with nervousness about giving feedback
    reflect on what you've learned

IN THIS COURSE

  • Playable
    1. 
    Polishing Your Feedback Skills
    43s
    UP NEXT
  • Playable
    2. 
    Preparing to Give Feedback
    3m 23s
  • Locked
    3. 
    Finding the Right Time to Give Feedback
    3m 37s
  • Locked
    4. 
    Delivering Feedback in a Positive Way
    3m 37s
  • Locked
    5. 
    Dealing with Feedback That's Not Well Received
    3m 34s
  • Locked
    6. 
    Feedback at Different Organizational Levels
    3m 33s
  • Locked
    7. 
    Managing Nervousness about Giving Feedback
    3m 44s
  • Locked
    8. 
    The Art of Feedback: Let's Review
    52s

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform

Digital badges are yours to keep, forever.

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