Building Personal Power through Influence

  • 9 videos | 19m 57s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
  • Certification PMI PDU
Getting things done in the business world requires more than simply issuing orders. And most of us don't have the titles or authority to issue them in the first place. Along with being credible and building trust, you get results without direct authority by using persuasion and influence. Effective persuasion methods and influencing skills are the difference makers for getting results, with or without positional authority. This course will help you engage and enlist others in getting things done without the resort of formal power. It explores persuasion techniques and ways to promote influence through effective communication, reciprocity, the exchange of professional 'currencies', and persevering through resistance.


  • Identify the characteristics of influence
    Recognize considerations when preparing to use influence in a situation
    Identify communication skills to employ when using the law of reciprocity
    Influence others using reciprocity
  • Select statements that reflect words that were chosen to influence
    Use effective language to influence others
    Recognize situations that may cause resistance
    Sequence examples of the steps for managing resistance


  • 30s
    In this course, you'll learn about how you can influence others, the law of reciprocity, and overcoming resistance. You'll also discover how to use your personal power to get what you want. FREE ACCESS
  • 2m 31s
    You don't need a fancy job title to influence your colleagues. Sometimes all it takes is good communication skills and a strong insight into people and situations. In this video, you'll learn the characteristics of influence. FREE ACCESS
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    3.  Influence in Action
    2m 25s
    During this video, you will learn how to recognize considerations when preparing to use influence in a situation. FREE ACCESS
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    4.  What Is Reciprocity
    2m 1s
    Discover how to identify communication skills to employ when using the law of reciprocity. FREE ACCESS
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    5.  How to Follow the Law of Reciprocity
    2m 39s
    The 'law of reciprocity' is the trading of something a colleague wants in exchange for something you need. A favor for a favor. But it's important to recognize the roadblocks to reciprocity and how to avoid them. FREE ACCESS
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    6.  Choosing the Right Words to Influence Others
    2m 9s
    Language plays a huge role in our efforts to influence others. But some words work better than others in getting our message across. In this video, you'll discover the key rules for choosing the right words to influence others. FREE ACCESS
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    7.  Language Tips for Influencing
    2m 48s
    In this video, you'll learn how to use language effectively in business communications. You'll also discover how to avoid minimization and create positive impressions. FREE ACCESS
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    8.  Where You Might Meet Resistance
    2m 33s
    There are many reasons people may resist your requests. Understanding the reasons for their reluctance and making plans to address them are the keys to overcoming resistance. FREE ACCESS
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    9.  When You Meet Resistance, Manage It
    2m 22s
    When trying to influence people, you will likely encounter resistance of one kind or another. However, there are strategies for managing resistance that can often lead to a beneficial solution for all parties. In this video, you'll review the key concepts covered in this course, including how to manage resistance effectively. FREE ACCESS


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