Building Personal Power through Influence
Everyone
- 9 videos | 19m 57s
- Includes Assessment
- Earns a Badge
- CPE
- PMI PDU
Getting things done in the business world requires more than simply issuing orders. And most of us don't have the titles or authority to issue them in the first place. Along with being credible and building trust, you get results without direct authority by using persuasion and influence. Effective persuasion methods and influencing skills are the difference makers for getting results, with or without positional authority. This course will help you engage and enlist others in getting things done without the resort of formal power. It explores persuasion techniques and ways to promote influence through effective communication, reciprocity, the exchange of professional 'currencies', and persevering through resistance.
WHAT YOU WILL LEARN
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identify the characteristics of influence
recognize considerations when preparing to use influence in a situation
identify communication skills to employ when using the law of reciprocity
influence others using reciprocity -
select statements that reflect words that were chosen to influence
use effective language to influence others
recognize situations that may cause resistance
sequence examples of the steps for managing resistance
IN THIS COURSE
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30sIn this course, you'll learn about how you can influence others, the law of reciprocity, and overcoming resistance. You'll also discover how to use your personal power to get what you want. FREE ACCESS
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2m 31sYou don't need a fancy job title to influence your colleagues. Sometimes all it takes is good communication skills and a strong insight into people and situations. In this video, you'll learn the characteristics of influence. FREE ACCESS
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3. Influence in Action2m 25sDuring this video, you will learn how to recognize considerations when preparing to use influence in a situation. FREE ACCESS
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4. What Is Reciprocity2m 1sDiscover how to identify communication skills to employ when using the law of reciprocity. FREE ACCESS
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5. How to Follow the Law of Reciprocity2m 39sThe 'law of reciprocity' is the trading of something a colleague wants in exchange for something you need. A favor for a favor. But it's important to recognize the roadblocks to reciprocity and how to avoid them. FREE ACCESS
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6. Choosing the Right Words to Influence Others2m 9sLanguage plays a huge role in our efforts to influence others. But some words work better than others in getting our message across. In this video, you'll discover the key rules for choosing the right words to influence others. FREE ACCESS
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7. Language Tips for Influencing2m 48sIn this video, you'll learn how to use language effectively in business communications. You'll also discover how to avoid minimization and create positive impressions. FREE ACCESS
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8. Where You Might Meet Resistance2m 33sThere are many reasons people may resist your requests. Understanding the reasons for their reluctance and making plans to address them are the keys to overcoming resistance. FREE ACCESS
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9. When You Meet Resistance, Manage It2m 22sWhen trying to influence people, you will likely encounter resistance of one kind or another. However, there are strategies for managing resistance that can often lead to a beneficial solution for all parties. In this video, you'll review the key concepts covered in this course, including how to manage resistance effectively. FREE ACCESS
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.
Digital badges are yours to keep, forever.
