Managing in a Crisis
7 Videos | 28m 6s - Includes Assessment
- Earns a Badge
- CPE
- PMI PDU
Effective business leadership is never more needed than during the difficult times of a company crisis. The way you handle tough conversations or deliver a difficult message can make or break the situation. It's essential to have crisis management strategies to improve outcomes. In this course, you’ll discover ways of managing in a crisis, including how to manage difficult conversations and crisis communications.
WHAT YOU WILL LEARN
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There is no objective for the Course Overview
recognize key initial actions to take for effective crisis management
recognize steps for planning crisis communications before a crisis occurs
identify guidelines for assembling an effective crisis communications team -
identify the key components of an effective public response to a company crisis
identify the actions required to resolve and close a crisis incident
reflect on what you've learned
IN THIS COURSE
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1.Crisis Management52sUP NEXT
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2.Crisis Management Principles3m 41s
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3.Planning Crisis Communications4m 5s
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4.Assembling a Crisis Communications Team3m 47s
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5.Issuing an Immediate Response3m 38s
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6.Resolving and Closing a Crisis3m 51s
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7.Let's Review42s
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform
Digital badges are yours to keep, forever.
