Managing in a Crisis

  • 7 Videos | 20m 36s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
  • Certification PMI PDU
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Effective business leadership is never more needed than during the difficult times of a company crisis. The way you handle tough conversations or deliver a difficult message can make or break the situation. It's essential to have crisis management strategies to improve outcomes. In this course, you'll discover ways of managing in a crisis, including how to manage difficult conversations and crisis communications.

WHAT YOU WILL LEARN

  • There is no objective for the Course Overview
    recognize key initial actions to take for effective crisis management
    recognize steps for planning crisis communications before a crisis occurs
    identify guidelines for assembling an effective crisis communications team
  • identify the key components of an effective public response to a company crisis
    identify the actions required to resolve and close a crisis incident
    reflect on what you've learned

IN THIS COURSE

  • Playable
    1. 
    Crisis Management
    52s
    UP NEXT
  • Playable
    2. 
    Crisis Management Principles
    3m 41s
  • Locked
    3. 
    Planning Crisis Communications
    4m 5s
  • Locked
    4. 
    Assembling a Crisis Communications Team
    3m 47s
  • Locked
    5. 
    Issuing an Immediate Response
    3m 38s
  • Locked
    6. 
    Resolving and Closing a Crisis
    3m 51s
  • Locked
    7. 
    Let's Review
    42s

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform

Digital badges are yours to keep, forever.