Managing in a Crisis

Everyone
  • 7 videos | 20m 36s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
  • Certification PMI PDU
Rating 4.6 of 1129 users Rating 4.6 of 1129 users (1129)
Effective business leadership is never more needed than during the difficult times of a company crisis. The way you handle tough conversations or deliver a difficult message can make or break the situation. It's essential to have crisis management strategies to improve outcomes. In this course, you'll discover ways of managing in a crisis, including how to manage difficult conversations and crisis communications.

WHAT YOU WILL LEARN

  • There is no objective for the course overview
    Recognize key initial actions to take for effective crisis management
    Recognize steps for planning crisis communications before a crisis occurs
    Identify guidelines for assembling an effective crisis communications team
  • Identify the key components of an effective public response to a company crisis
    Identify the actions required to resolve and close a crisis incident
    Reflect on what you've learned

IN THIS COURSE

  • 52s
  • 3m 41s
    Learn how to recognize key initial actions to take for effective crisis management. FREE ACCESS
  • Locked
    3.  Planning Crisis Communications
    4m 5s
    In this video, you will learn how to recognize steps for planning crisis communications before a crisis occurs. FREE ACCESS
  • Locked
    4.  Assembling a Crisis Communications Team
    3m 47s
    During this video, you will discover how to identify guidelines for assembling an effective crisis communications team. FREE ACCESS
  • Locked
    5.  Issuing an Immediate Response
    3m 38s
    Discover how to identify the key components of an effective public response to a company crisis. FREE ACCESS
  • Locked
    6.  Resolving and Closing a Crisis
    3m 51s
    In this video, you will learn how to identify the actions required to resolve and close a crisis incident. FREE ACCESS
  • Locked
    7.  Let's Review
    42s
    During this video, you will learn how to reflect on what you have learned. FREE ACCESS

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.

Digital badges are yours to keep, forever.

YOU MIGHT ALSO LIKE

Rating 4.6 of 18 users Rating 4.6 of 18 users (18)
Rating 4.6 of 139 users Rating 4.6 of 139 users (139)
Rating 4.8 of 11 users Rating 4.8 of 11 users (11)

PEOPLE WHO VIEWED THIS ALSO VIEWED THESE

Rating 4.5 of 1452 users Rating 4.5 of 1452 users (1452)
Rating 4.5 of 725 users Rating 4.5 of 725 users (725)
Rating 4.6 of 885 users Rating 4.6 of 885 users (885)