Managing in a Crisis
Everyone
- 7 videos | 20m 36s
- Includes Assessment
- Earns a Badge
- CPE
- PMI PDU
Effective business leadership is never more needed than during the difficult times of a company crisis. The way you handle tough conversations or deliver a difficult message can make or break the situation. It's essential to have crisis management strategies to improve outcomes. In this course, you'll discover ways of managing in a crisis, including how to manage difficult conversations and crisis communications.
WHAT YOU WILL LEARN
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There is no objective for the course overview
Recognize key initial actions to take for effective crisis management
Recognize steps for planning crisis communications before a crisis occurs
Identify guidelines for assembling an effective crisis communications team -
Identify the key components of an effective public response to a company crisis
Identify the actions required to resolve and close a crisis incident
Reflect on what you've learned
IN THIS COURSE
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52s
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3m 41sLearn how to recognize key initial actions to take for effective crisis management. FREE ACCESS
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3. Planning Crisis Communications4m 5sIn this video, you will learn how to recognize steps for planning crisis communications before a crisis occurs. FREE ACCESS
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4. Assembling a Crisis Communications Team3m 47sDuring this video, you will discover how to identify guidelines for assembling an effective crisis communications team. FREE ACCESS
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5. Issuing an Immediate Response3m 38sDiscover how to identify the key components of an effective public response to a company crisis. FREE ACCESS
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6. Resolving and Closing a Crisis3m 51sIn this video, you will learn how to identify the actions required to resolve and close a crisis incident. FREE ACCESS
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7. Let's Review42sDuring this video, you will learn how to reflect on what you have learned. FREE ACCESS
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.
Digital badges are yours to keep, forever.
