Managing in a Crisis
- 7 Videos | 20m 36s
- Includes Assessment
- Earns a Badge
- CPE
- PMI PDU
Effective business leadership is never more needed than during the difficult times of a company crisis. The way you handle tough conversations or deliver a difficult message can make or break the situation. It's essential to have crisis management strategies to improve outcomes. In this course, you'll discover ways of managing in a crisis, including how to manage difficult conversations and crisis communications.
WHAT YOU WILL LEARN
-
There is no objective for the Course Overviewrecognize key initial actions to take for effective crisis managementrecognize steps for planning crisis communications before a crisis occursidentify guidelines for assembling an effective crisis communications team
-
identify the key components of an effective public response to a company crisisidentify the actions required to resolve and close a crisis incidentreflect on what you've learned
IN THIS COURSE
-
1.Crisis Management52sUP NEXT
-
2.Crisis Management Principles3m 41s
-
3.Planning Crisis Communications4m 5s
-
4.Assembling a Crisis Communications Team3m 47s
-
5.Issuing an Immediate Response3m 38s
-
6.Resolving and Closing a Crisis3m 51s
-
7.Let's Review42s
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform
Digital badges are yours to keep, forever.