Microsoft Dynamics CRM 2013: Forms, Marketing, Contacts, & Processes
Microsoft Dynamics CRM 2013
| Beginner
- 15 videos | 52m 31s
- Earns a Badge
In Microsoft Dynamics CRM 2013, you can use marketing campaigns to introduce new products or services. Discover how to modify and publish forms, work with the business process workflows, and implement marketing campaigns.
WHAT YOU WILL LEARN
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Describe the application in dynamic crm 2013
Describe the minor additions to the quick commands
Describe the process-oriented workflow form
Manage dashboards
Work with dashboard presentations
Modify and publish forms
Modify the field properties of a form
Modify the business process workflow -
Use the new case resolution process to resolve cases
Enable and use bing maps from within dynamics crm 2013
Work with marketing campaigns to introduce or popularize products
Work with marketing lists for a marketing campaign
Work with marketing lists to create a mail merge document
Import a contact list
Create a report and run it using the report wizard
IN THIS COURSE
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3m 2sAfter completing this video, you will be able to describe the application process in Dynamic CRM 2013. FREE ACCESS
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3m 26sAfter completing this video, you will be able to describe the minor additions to the quick commands. FREE ACCESS
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3. Understanding the Process-Oriented Workflow Form4m 48sAfter completing this video, you will be able to describe the process-oriented workflow form. FREE ACCESS
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4. Managing Dashboards2m 37sFind out how to manage your dashboards. FREE ACCESS
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5. Working with Dashboards Presentations3m 8sFind out how to work with presentations using a dashboard. FREE ACCESS
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6. Modifying and Publish Forms3m 42sFind out how to modify and publish forms. FREE ACCESS
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7. Modifying Field Properties in Forms3m 10sIn this video, find out how to change the field properties of a form. FREE ACCESS
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8. Modifying Business Process Workflows2m 46sIn this video, learn how to modify the business process workflow. FREE ACCESS
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9. Using the Case Resolution Process3m 54sIn this video, you will use the new case resolution process to resolve cases. FREE ACCESS
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10. Enabling and Using Bing Maps3m 12sDuring this video, you will learn how to enable and use Bing Maps from within Microsoft Dynamics CRM 2013. FREE ACCESS
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11. Using Marketing Campaigns3m 27sIn this video, learn how to work with marketing campaigns to introduce or popularize products. FREE ACCESS
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12. Using Marketing Lists for a Marketing Campaign3m 34sIn this video, you will work with marketing lists for a marketing campaign. FREE ACCESS
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13. Creating Mail Merge Documents Using Marketing Lists3m 19sIn this video, you will work with marketing lists to create a mail merge document. FREE ACCESS
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14. Importing Contact Lists into the CRM Platform4m 15sIn this video, you will learn how to import a contact list. FREE ACCESS
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15. Creating Reports using the Report Wizard4m 12sTo create a report using the Report Wizard: FREE ACCESS
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