Team Dynamics and Performance for Six Sigma Projects

Six Sigma Green Belt    |    Intermediate
  • 12 Videos | 1h 4m 2s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
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A central component of any of Lean process improvement project is the team responsible for improving the process design. This course covers the roles and responsibilities of individuals working in Six Sigma teams when carrying out a business process improvement initiative. It also covers behaviors of Six Sigma teams, common Lean Six Sigma tools used for effective team management and process control, as well as strategies for overcoming challenges such as negative team dynamics. This course is aligned with ASQ's 2015 Six Sigma Green Belt Body of Knowledge.

WHAT YOU WILL LEARN

  • identify the types of teams typically used on Six Sigma projects
    recognize the stages of team evolution
    identify Six Sigma organizational roles
    distinguish between other Six Sigma roles and responsibilities
    recognize how to solve interpersonal issues on a team, given a scenario
    recognize the effects of excessive cohesion on a team and ways to overcome the issues
  • recognize strategies for avoiding common problems during team meetings
    recognize activities that take place during a brainstorming session
    recognize principles of the nominal group technique
    identify situations best suited to different communication tools
    recognize examples of organizational communication techniques

IN THIS COURSE

  • Playable
    1. 
    Team Dynamics and Performance for Six Sigma Projects
    43s
    UP NEXT
  • Playable
    2. 
    Introduction to Six Sigma Teams
    2m 42s
  • Locked
    3. 
    Evolution of Six Sigma Teams
    4m 14s
  • Locked
    4. 
    Six Sigma Organizational Roles
    3m 22s
  • Locked
    5. 
    Other Six Sigma Team Roles
    4m 14s
  • Locked
    6. 
    Team Challenges: Interpersonal Issues
    6m 38s
  • Locked
    7. 
    Team Challenges: Excessive Cohesion
    3m 26s
  • Locked
    8. 
    Team Challenges: Meetings
    2m 10s
  • Locked
    9. 
    Brainstorming
    2m 49s
  • Locked
    10. 
    Nominal Group Technique and Multivoting
    3m 33s
  • Locked
    11. 
    Six Sigma Team Communication
    6m 19s
  • Locked
    12. 
    Six Sigma Organizational Communication
    4m 24s

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

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