Using Communication Strategies to Bridge Cultural Divides
8 Videos | 30m 16s - Includes Assessment
- Earns a Badge
- CPE
- PMI PDU
It takes time to build working relationships with people from other cultures, but it only takes a second to alienate them by inappropriately crossing cultural boundaries. That's why building relationships across cultures is so important in the current global business context, where you have to share objectives and working space with people with diverse cultural backgrounds. In this course, you will learn about dealing effectively with cultural diversity to improve cross-cultural communication and build rapport. You'll also learn about the misunderstandings and behaviors related to a culture that can hinder good communication and ways to overcome them. Finally, you'll learn strategies for giving effective presentations to people from low- and high-context cultures.
WHAT YOU WILL LEARN
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recognize how to deal effectively with cultural differences to improve cross-cultural communication
recognize strategies for building rapport across cultures
describe ethnocentrism, stereotypes, and misunderstandings in the context of cross cultural communication
recognize behaviors that can hinder cross-cultural communication and actions to overcome them -
match the message to the cultural context
classify guidelines for effective presentations as being reflective of low-context approaches
classify guidelines for effective presentations as being reflective of high-context approaches
IN THIS COURSE
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1.Using Communication Strategies to Bridge Cultural Divides44sUP NEXT
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2.Dealing with Cultural Differences3m 43s
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3.Building Rapport Across Cultures3m 21s
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4.Barriers to Cross-Cultural Communications2m 54s
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5.Overcoming Ethnocentrism, Stereotyping, and Misunderstandings3m 20s
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6.Delivering Your Message in Low- and High-Context Cultures3m 20s
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7.Presenting in Low-Context Cultures2m 30s
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8.Presenting in High-Context Cultures2m 54s
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
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