Aspire Journeys
Communication Unit
- 5 Courses | 59m 53s
To be an effective manager, you must be an effective communicator - whether you're presenting ideas to a stakeholder, providing constructive criticism or feedback, or ensuring the message you convey is perceived with the appropriate intent. Learn more about Communication as a First Time Manager.
Before You Begin
Are you ready to get started on your First-Time Manager Career Journey? Keep these details in mind to guide you on your way.
- 1 Course | 3m 24s
Benchmark Yourself
Evaluating yourself along the way will help you track your progress and allow you to recognize areas where you’ve been successful and areas that need improvement.
Build your Skills
Expand and grow your abilities in order to realize success.
- 3 Courses | 55m 10s
Submit your Communication Project
Now that you’ve completed all the necessary steps and evaluations, you can conclude the Communication Unit program.
- 1 Course | 1m 19s
COURSES INCLUDED
Communication Unit Introduction
To be an effective manager, you must be an effective communicator - whether you're presenting ideas to a stakeholder, providing constructive criticism or feedback, or ensuring the message you convey is perceived with the appropriate intent. The aim of this project-based training is to help first time managers build and apply their leadership competencies at the workplace, be more inclusive and efficient, find their own voice, and in turn, help their team achieve their potential through a series of hands-on projects.
1 video |
3m
COURSES INCLUDED
Communicating with Confidence
Communicating with confidence is critical to your message being successfully received. Feeling confident in a high stakes situation is not always easy but with effort, confidence can be cultivated and improved. In this course, you'll learn about being an effective speaker. You'll discover ways to prepare, techniques to avoid being nervous and how to use your voice and body language to communicate with self-confidence.
7 videos |
19m
Assessment
Badge
PMI PDU
Trust Building through Effective Communication
Building relationships with the people you want to communicate with is key to making communication effective. And building trust is essential to forging meaningful working relationships. In this course, you'll explore the necessity of clearly presenting your information and intentions as the basis of effective communication. You'll see how understanding your audience ensures that your message is delivered in such a way so to maximize its impact and how managing your emotions allows you to adapt to the emotional needs of others to build trust. Finally, you'll learn how verbal communication combines with body language and vocal tone to better convey your message effectively.
7 videos |
18m
Assessment
Badge
PMI PDU
Writing Effective E-mails and Instant Messages
Email has become an indispensable communication tool for organizations, and plays a vital role in how they conduct business and maintain their operations. As a result, one of the most important communication skills to have in the workplace today is email etiquette. It can help ensure you get messages across quickly, appropriately, and concisely. In this course, you'll learn some tried and tested guidelines for writing emails. You'll explore the fundamental elements of written communication that every email should contain, and the importance of keeping emails concise. The course also covers the etiquette associated with using instant messaging programs as an extension of email.
7 videos |
17m
Assessment
Badge
COURSES INCLUDED
Communication Unit Project
To be an effective manager, you must be an effective communicator - whether you're presenting ideas to a stakeholder, providing constructive criticism or feedback, or ensuring the message you convey is perceived with the appropriate intent. The aim of this project-based training is to help first time managers build and apply their leadership competencies at the workplace, be more inclusive and efficient, find their own voice, and in turn, help their team achieve their potential through a series of hands-on projects.
1 video |
1m
EARN A DIGITAL BADGE WHEN YOU COMPLETE THESE TRACKS
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.
Digital badges are yours to keep, forever.SKILL BENCHMARKS INCLUDED
Communication Unit Benchmark
Communication skills are vital to professional success. The ability to understand, and make yourself understood, whether in person, in writing, or virtually, is a cornerstone of working with or leading others. In this Communication Unit Benchmark, you'll be able to get a sense of where you currently stand with your communication skills and see where you'll benefit from further practice and development. This benchmark evaluates your understanding of this topic. Being aware of potential knowledge gaps allows you to better understand your current competency and areas for improvement, so you can find suitable content and curate your own learning path. The courses recommended at the end of this benchmark can help you fill potential gaps in your knowledge.
10m
| 10 questions
