Business Continuity

  • 12 Courses | 5h 5m 7s
  • 36 Books | 44h 23m
  • 7 Audiobooks | 29h 53m 21s
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Learn how to apply business continuity best practices in your organization to lead your team through unexpected business disruptions such as office or building closures, epidemic or pandemic awareness, cyber-attacks, natural disasters, or supply chain interruptions. Apply these business continuity best practices through business continuity planning (BCP) to plan and lead your team with optimized virtual collaboration, resiliency, perseverance, and techniques for adapting to change. You'll also learn how to develop and implement a plan that will address issues that go beyond the plan itself.

GETTING STARTED

Strength under Pressure: Building Perseverance and Resilience

  • 51s
  • 3m 55s

COURSES INCLUDED

Strength under Pressure: Building Perseverance and Resilience
The world today is dynamic, exciting, and challenging. Success depends on much more than ability, technology, and skills. Perseverance backed by resilience can be the game changer in overcoming setbacks and accomplishing tasks successfully. An adaptive mindset helps to focus through distractions and stress, while resilience provides the strength to bounce back. In this course, you will learn to develop personal resiliency, adaptability, and perseverance. You will explore the habits and resources needed to sustain perseverance. You will learn the strategies that can make perseverance a habit and ways to build resilience. You will also explore how to use your resilience to persevere in the face of setbacks and challenges.
7 videos | 24m has Assessment available Badge
Becoming a Successful Collaborator
When organizations are recruiting, one of the top skills they look for in a candidate is their ability to collaborate. Today's hiring managers know that collaboration leads to improved problem-solving, increased productivity and promotes interconnected team members who share expertise and learn from one another. Defining collaboration is tricky because it means different things across industries, departments and roles. In this course you'll learn about the meaning of collaboration, the concept of teaming in collaboration, and best practices for being a good team member and for being a successful collaborator. You'll examine conflict management styles to determine which one is yours, and the impact on your team.
6 videos | 28m has Assessment available Badge Certification PMI PDU
Assessing Organizational Risks
Risk is a fact of life in business, and you've got to be able to assess your organization's risks to come up with strategies to avoid or reduce the negative effects of the threats you face. In this course, you'll familiarize yourself with key risk assessment concepts such as threats, opportunities, probabilities, and impacts - a necessity before assessing any risks your business may face. You will also learn about the tools and techniques of risk and opportunity assessment, recognizing that risks can either be threats to mitigate or opportunities to exploit for organizational gain.
6 videos | 23m has Assessment available Badge
Managing Organizational Risks
Once you've identified and assessed a potential risk to your organization, the next step is to manage it appropriately. Some risks may have a higher probability of becoming a reality, while others may have a more negative or more positive impact. Your ability to detect risks will vary as well. You'll need to be prepared to manage each of these risk effects accordingly. In this course, you'll learn about risk response strategies and methods you can use to minimize organizational threats and leverage opportunities. You will also learn how you can create contingency response plans.
6 videos | 22m has Assessment available Badge
Managing in a Crisis
Effective business leadership is never more needed than during the difficult times of a company crisis. The way you handle tough conversations or deliver a difficult message can make or break the situation. It's essential to have crisis management strategies to improve outcomes. In this course, you'll discover ways of managing in a crisis, including how to manage difficult conversations and crisis communications.
7 videos | 20m has Assessment available Badge Certification PMI PDU
Establishing Effective Virtual Teams
Building and managing teams is enough of a challenge when everyone is in the same location. Collaboration when working on a team that's virtual requires even more commitment. In this course, you'll learn about teamwork and team leadership when working on a virtual team. You'll cover remote management and tactics for communication, assessment, and meetings for virtual teams.
8 videos | 23m has Assessment available Badge Certification PMI PDU
Facing Virtual Team Challenges
A virtual team can face the same difficulties as other teams, but remote teamwork also has unique challenges. In this course, you'll learn about tactics for managing teams that blend onsite and offsite members across time zones and geography. You'll be introduced to team leadership strategies for overcoming internal conflicts and handling collaboration and communication challenges. Finally, you'll learn how to evaluate and adapt your management style and approach to working on a team that is virtual.
7 videos | 18m has Assessment available Badge Certification PMI PDU
COVID-19: A Novel Coronavirus
Coronaviruses are a family of viruses that commonly occur in humans and animals. Most coronaviruses cause mild to moderate upper-respiratory tract illnesses similar to the common cold and flu, and sometimes lower-respiratory tract illnesses, such as pneumonia or bronchitis. Most people will experience a type of common human coronavirus in their lifetime. Coronavirus Disease 2019 (COVID-19) is a novel coronavirus caused by the human body's reaction to the strain of the virus known as SARS-CoV-2. In these topics, you'll learn what COVID-19 is, who is at the highest risk of contracting it, how it's transmitted, signs and symptoms, and precautions you should take to prevent and treat it.
1 video | 26m available Badge
Getting Started with Skype for Business
With Skype for Business, you can collaborate and hold meetings or large teleconferences. Explore the application and its interface, and discover how to add, remove, and organize contacts, and manage alerts and privacy settings.
7 videos | 37m available Badge
Business Continuity Programs
Whether it is a natural disaster that sweeps through your city, a computer virus that destroys vital electronic information or a pandemic that limits employee mobility, businesses need to be able to recover their services and operations as soon as possible if such a disaster does occur. A Business Continuity Program involves planning the recovery of operations through business continuity planning (BCP) when confronted with adverse events such as pandemic, natural disasters, technological failures, human error, and terrorism.
1 video | 4m available Badge
Business Continuity Management Programs
Whether it is a natural disaster that sweeps through a city, a virus that sweeps across the nation, or a computer virus that destroys vital electronic information, businesses need to be able to recover their services and operations as soon as possible if such a disaster does occur. A Business Continuity Program involves planning the recovery of operations when confronted with adverse events such as natural disasters, technological failures, human error, and terrorism. This course provides a basic understanding of the criteria for a comprehensive program that addresses business continuity in accordance with the National Fire Protection Association (NFPA) standard 1600, entitled Standard on Continuity, Emergency, and Crisis Management. The course was developed and reviewed with subject matter support provided by certified subject matter experts and industry professionals. Please note, the course materials and content were current with the laws and regulations at the time of the last expert review, however, they may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation with respect to compliance with legal statutes or requirements.
8 videos | 47m has Assessment available Badge
Emergency and Crisis Management
Over the past two decades, emergency management and business continuity planning have been recognized as necessary to continued operational resiliency and success in both the public and private sectors. Key to this was the development and widespread use of the National Fire Protection Association (NFPA) Standard on Disaster/Emergency Management and Business Continuity Programs (NFPA 1600), now recognized as the Standard on Continuity, Emergency, and Crisis Management. The NFPA 1600 standard is a description of the basic criteria for a comprehensive program that addresses disaster recovery, emergency management, and business continuity. NFPA 1600 is considered by many to be an excellent benchmark for continuity and emergency planners in both the public and private sectors. The standard addresses methodologies for defining and identifying risks and vulnerabilities and provides planning, implementation, execution, assessment, and maintenance guidelines. These guidelines address stabilizing the restoration of the physical infrastructure, protecting the health and safety of personnel, and crisis communications procedures. This course will provide you with an understanding of the basic criteria for developing a comprehensive program that addresses disaster recovery and emergency management, as well as continuous improvement of programs and plans, in accordance with the NFPA 1600 standard. The course was developed and reviewed with subject matter support provided by certified subject matter experts and industry professionals. Please note, the course materials and content were current with the laws and regulations at the time of the last expert review, however, they may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation with respect to compliance with legal statutes or requirements.
7 videos | 28m has Assessment available Badge
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BOOKS INCLUDED

Book

MIT Sloan Management Review Article on Looking for Opportunity in the Midst of Crisis
In this article from MIT Sloan Management Review, learn how most crises create longer-term opportunities as well as threats because they produce rapid, sustained shifts in organizations' external and internal environments.
book Duration 6m book Authors By Michael Watkins, Michael Yaziji

Book

MIT Sloan Management Review Article on From Risk to Resilience: Learning to Deal with Disruption
This article from MIT Sloan Management Review discusses how organizations need to improve how they deal with unexpected disruptions to complex supply chains in order to prosper in the face of turbulent change.
book Duration 12m book Authors By Joseph Fiksel, Keely L. Croxton, Mikaella Polyviou, Timothy J. Pettit

Book

MIT Sloan Management Review Article on Designing for Resilience
This article from MIT Sloan Management Review discusses how designing for resilience can ensure survival of critical systems in times of crisis.
book Duration 2m book Authors By MIT Sloan Management Review

Book

MIT Sloan Management Review Article on How Cognitive Technologies Can Help Managers During the COVID-19 Crisis
In this article from MIT Sloan Management Review, you'll learn how companies that optimize how they use automation tools can relieve pressure on teams.
book Duration 3m book Authors By Frederic Laluyaux

Book

MIT Sloan Management Review Article on Corporate Sustainability at a Crossroads
This article from MIT Sloan Management Review reveals eight critical insights that can help executives accelerate their company's contribution to our common future.
book Duration 45m book Authors By David Kiron, et al.

BOOK SUMMARY

MIT Sloan Management Review Article on Five Ways to Improve Communication in Virtual Teams
In this article from MIT Sloan Management Review, you'll learn that implementing simple strategies with your team will engender more effective virtual communication.
book Duration 5m book Authors By MIT Sloan Management Review

BOOK SUMMARY

MIT Sloan Management Review Article on How to Manage Risk (After Risk Management has Failed)
This article from MIT Sloan Management Review suggests how the key shortcomings of traditional risk management can be addressed by adopting a more sophisticated alternative - the Bayesian approach.
book Duration 13m book Authors By Adam Borison, Gregory Hamm

BOOK SUMMARY

MIT Sloan Management Review Article on How to Make Your (Now Virtual) Event Shine
This article from MIT Sloan Management Review offers seven tips will help you make your online presentation interesting, interactive, and specific for your audience.
book Duration 4m book Authors By Nancy Duarte

BOOK SUMMARY

MIT Sloan Management Review Article on How Vigilant Companies Gain an Edge in Turbulent Times
This article from MIT Sloan Management Review discusses how the costs of being slow to sense threats and opportunities on the competitive horizon can be devastating.
book Duration 15m book Authors By George S. Day, Paul J.H. Schoemaker

BOOK SUMMARY

MIT Sloan Management Review Article on Leading Remotely
In this article from MIT Sloan Management Review, you'll learn how to make the most of your distributed workforce.
book Duration 6m book Authors By Whitney Johnson

BOOK SUMMARY

MIT Sloan Management Review Article on Overcoming Remote Work Challenges
This article from MIT Sloan Management Review reveals how to overcome the three biggest challenges of remote work.
book Duration 3m book Authors By Josh Lowy

BOOK SUMMARY

MIT Sloan Management Review Article on Preparing for Disruptions Through Early Detection
This article from MIT Sloan Management Review discusses how a company can substantially increase its resilience by improving its ability to detect - and respond to - disruptions quickly.
book Duration 24m book Authors By Yossi Sheffi

BOOK SUMMARY

MIT Sloan Management Review Article on Sustaining Sustainability
In this article from MIT Sloan Management Review, you'll learn that investing in the intangibles are what keep sustainability policies alive - and evolving.
book Duration 3m book Authors By Gregory Unruh

BOOK SUMMARY

MIT Sloan Management Review Article on The 11 Sources of Disruption Every Company Must Monitor
This article from MIT Sloan Management Review reveals that seeking out weak signals by intentionally looking through the lenses of macro change is the best possible way to make sure your organization stays ahead of the next wave of disruption.
book Duration 10m book Authors By Amy Webb

BOOK SUMMARY

MIT Sloan Management Review Article on Using Scenario Planning to Reshape Strategy
This article from MIT Sloan Management Review explains that a new approach to scenario planning can help companies reframe their long-term strategies by developing several plausible scenarios.
book Duration 15m book Authors By Alejandra Palermo, Jonas Hoffmann, Rafael Ramírez, Steve Churchhouse

Book

MIT Sloan Management Review Article on What New Normal Should We Create?
This article from MIT Sloan Management Review reveals how we are living in a moment rich with opportunities to fundamentally improve how we live, how we relate to society, how we interact with government, and how we do business.
book Duration 3m book Authors By Morela Hernandez

Book

MIT Sloan Management Review Article on Ranking How National Economies Adapt to Remote Work
In this article from MIT Sloan Management Review, learn how understanding how a country's mix of occupations, technology infrastructure, and demographic characteristics have affected people's ability to work from home can help government and business leaders prepare for future disruptions.
book Duration 7m book Authors By Rodrigo Razo Solares, Sarah H. Bana, Seth G. Benzell

BOOK SUMMARY

Virtual Leadership: Practical Strategies for Getting the Best Out of Virtual Work and Virtual Teams
Virtual Leadership explores the challenges associated with working remotely, and guides you on how to lead virtual teams. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
book Duration 10m book Authors By Penny Pullan

BOOK SUMMARY

101 Tips for Telecommuters: Successfully Manage Your Work, Team, Technology and Family
101 Tips for Telecommuters is an easy-to-use guide for successful telecommuting. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
book Duration 11m book Authors By Debra A. Dinnocenzo

Book

Faster Disaster Recovery: The Business Owner's Guide to Developing a Business Continuity Plan
With thought-provoking questions that enable you to explore their particular situation, this book provides a 10-step approach for business owners on creating a disaster recovery plan (from both natural and man-made events).
book Duration 2h 5m book Authors By Jennifer H. Elder, Samuel F. Elder

Book

Business Continuity Management: Building an Effective Incident Management Plan
Presenting concepts that can be applied in part, or full, to your business, regardless of its size or number of employees, this book contains time-tested strategies to protect your employees while ensuring your company survives the unimaginable.
book Duration 5h 54m book Authors By Michael Blyth

Book

Business Continuity Planning: A Project Management Approach
Detailing a proven plan for achieving business continuity and business preparedness, this important book includes numerous diagrams, checklists, and tools to help you determine exactly what you must do to prepare for a serious event.
book Duration 4h 47m book Authors By Gregg D. Richie, Ralph L. Kliem

Book

Business Continuity For Dummies
If disaster struck, could your business continue to operate? This detailed book clearly sets out how to identify the risks to your organization, how to create your own BCM plan, how to apply BCM in practice and what to do if the worst does happen.
book Duration 4h 40m book Authors By Stuart Sterling, et al.

Book

Business Continuity Management: Global Best Practices, Fourth Edition
From an acclaimed founder of the profession with 30 years' experience in 60 countries, Andrew Hiles' masterwork is the closest you can get to a "Body of Knowledge" for Business Continuity, discussing what works and why. This new edition includes supply chain risk with contract advice, impact of new technologies, and how to choose/apply a wide range of global/national standards.
book Duration 9h 14m book Authors By Andrew Hiles

Book

Building Resilience for Success: A Resource for Managers and Organizations
Drawing on contemporary research and professional case studies, this definitive guide examines the main sources of work related stress, and explore how personal resilience can be developed both within and outside the work context.
book Duration 4h 6m book Authors By Cary L. Cooper, Jill Flint-Taylor, Michael Pearn

Book

Metagility: Managing Agile Development for Competitive Advantage
This book provides a comprehensive approach for managing a new and highly effective breed of agility from the executive level on down.
book Duration 4h 28m book Authors By David A. Bishop

Book

Resilience: Powerful Practices for Bouncing Back from Disappointment, Difficulty, and Even Disaster
A brain-training program to help you strengthen your capacities to bounce back, this book offers clear guidance to help you develop somatic, emotional, relational, and reflective intelligence - the skills you need to confidently and effectively cope with life's inevitable challenges and crises.
book Duration 5h 21m book Authors By Linda Graham

Book

To-Not-Do List: The Working From Home Edition
Ryan Tidwell, Content Marketing Specialist at Skillsoft talks about how it can be challenging to adapt to working remotely and how we can keep ourselves in check.
book Duration 2m book Authors By Ryan Tidwell

Book

Virtual Teams: How We Are Connecting Internally
Ryan Tidwell, Content Marketing Specialist at Skillsoft discusses how we all need to pause throughout the day and have human interaction, even if it's virtual.
book Duration 2m book Authors By Ryan Tidwell

Book

Instant Digital: Tech Accelerates to a New Normal: Part 1
Mike Hendrickson, VP, Technology & Developer Products at Skillsoft takes a look at some of the issues being brought to the forefront today because of this Instantly Digital phenomenon.
book Duration 2m book Authors By Mike Hendrickson

Book

Instant Digital: Tech Accelerates to a New Normal: Part 2
Mike Hendrickson, VP, Technology & Developer Products at Skillsoft discusses how "Instantly Digital" has been a genuine challenge for even the most prepared organizations. But, it's opened new opportunities as well.
book Duration 2m book Authors By Mike Hendrickson

Book

Why Home Office Ergonomics Matters
Donna McEntee, Director, EHS Compliance Products at Skillsoft talks about the necessity of creating an ergonomic workspace while working from home.
book Duration 2m book Authors By Donna McEntee

Book

Tips for Maintaining Balance While Working Remotely
Norm Ford, VP of Operations for Compliance Solutions at Skillsoft discusses how to eliminate stress and imbalance in our lives while working from home.
book Duration 3m book Authors By Norm Ford

Book

Corporate Crisis Preparedness: Critical Focus Areas
A corporate crisis is impossible to predict, and the best line of defense is a good offense of planning, preparation and training for your workforce.
book Duration 2m book Authors By Skillsoft

Book

Have a Plan: Business Continuity During a Global Crisis
Norm Ford, VP of Operations for Compliance Solutions and Donna McEntee, Workplace Safety and Health Solution Manager, both at Skillsoft discuss how a Business Continuity Plan addresses contingencies for every aspect of the business that could be affected during a global crisis.
book Duration 3m book Authors By Donna McEntee, Norm Ford

Book

MIT Sloan Management Review Article on How Legacy Businesses Can Compete in the Sharing Economy
This article from MIT Sloan Management Review reveals how providers of traditional products and services can participate in the sharing economy.
book Duration 13m book Authors By Mikolaj Jan Piskorski, Mohan Subramaniam
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AUDIOBOOKS INCLUDED

AUDIOBOOK SUMMARY

Virtual Leadership: Practical Strategies for Getting the Best Out of Virtual Work and Virtual Teams
Virtual Leadership explores the challenges associated with working remotely, and guides you on how to lead virtual teams. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
audiobook Duration 21m 3s audiobook Authors By Penny Pullan

AUDIOBOOK SUMMARY

101 Tips for Telecommuters: Successfully Manage Your Work, Team, Technology and Family
101 Tips for Telecommuters is an easy-to-use guide for successful telecommuting. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
audiobook Duration 20m 21s audiobook Authors By Debra A. Dinnocenzo

Audiobook

The Long-Distance Leader: Rules for Remarkable Remote Leadership
This audio edition shows leaders how to guide their teams by recalling the foundational principles of leadership.
audiobook Duration 4h 53m 12s audiobook Authors By Kevin Eikenberry, Wayne Turmel

Audiobook

Bouncing Back: Rewiring Your Brain for Maximum Resilience and Well-Being
With powerful, time-tested exercises, this audio edition guides us in rebuilding our core well-being and disaster-proofing our brains.
audiobook Duration 12h 2m 39s audiobook Authors By Linda Graham

Audiobook

Virtual Leadership: Practical Strategies for Getting the Best Out of Virtual Work and Virtual Teams
This audio edition identifies the challenges of virtual work and explains how to develop the facilitative leadership mindset to effectively manage people remotely.
audiobook Duration 8h 32m 55s audiobook Authors By Penny Pullan

Audiobook

Remote: Office Not Required
This audio edition thoroughly explores the "work from home" phenomenon, as well as explains the challenges and unexpected benefits.
audiobook Duration 3h 22m 44s audiobook Authors By David Heinemeier Hansson, Jason Fried

AUDIOBOOK SUMMARY

The Resiliency Advantage: Master Change, Thrive Under Pressure, and Bounce Back from Setbacks
The Resiliency Advantage discusses a five-level progression any person can follow to gain resiliency and the actions they would take to attain each level. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
audiobook Duration 20m 27s audiobook Authors By Al Siebert
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SKILL BENCHMARKS INCLUDED

Business Continuity
Learn how to apply business continuity best practices in your organization to lead your team through unexpected business disruptions such as office or building closures, epidemic or pandemic awareness, cyber-attacks, natural disasters, or supply chain interruptions. Apply these business continuity best practices through business continuity planning (BCP) to plan and lead your team with optimized virtual collaboration, resiliency, perseverance, and techniques for adapting to change. You'll also learn how to develop and implement a plan that will address issues that go beyond the plan itself. This benchmark evaluates your understanding of this topic. Being aware of potential knowledge gaps allows you to better understand your current competency and areas for improvement, so you can find suitable content and curate your own learning path. The courses recommended at the end of this benchmark can help you fill potential gaps in your knowledge.
5m    |   5 questions