Digital Automation

  • 3 Courses | 1h 36m 45s
  • 17 Books | 48h 6m
  • 4 Audiobooks | 34h 11m 29s
Likes 69 Likes 69
 
Digital transformation enables business process automation. Process automation tools cut costs, eliminate errors, and speed up processes.

GETTING STARTED

Enhancing the Customer Experience with HCI

  • Playable
    1. 
    Enhancing the Customer Experience with HCI
    52s
    NOW PLAYING
  • Playable
    2. 
    Exploring the Value of HCI
    5m 6s
    UP NEXT

COURSES INCLUDED

Enhancing the Customer Experience with HCI
Human-computer interaction (HCI) deals with how people and automated systems interact and communicate with each other. It's quickly moving far beyond the field of gaming and entertainment, and into the business environment. In fact, as more devices are connected and automatically carrying out tasks, HCI is being utilized by businesses to add value to their enterprise in many different ways. In this course, you'll learn about enhancing the customer experience through HCI and explore possible customer barriers and technical limitations involved. You'll also learn to recognize best practices for developing HCI applications and identify current HCI trends. This course covers the benefits, challenges, best practices, and trends of HCI.
6 videos | 30m
has Assessment available Badge Certification PMI PDU
Implementing an Automation Software Strategy
Implementing a process automation strategy improves business efficiency. Organizations are increasingly leaning toward business automation strategies to improve efficiency and productivity. For many organizations, it's either automate or get left behind. In this course, you'll learn how digital automation can optimize your organization’s processes, what the capabilities of automation software are, and the key elements of effective automation software. You'll also learn how to map out a software automation strategy, as well as tips and best practices for creating and implementing an automation strategy.
7 videos | 32m
has Assessment available Badge Certification PMI PDU
Exploring Business Process Automation
Business tasks that are monotonous, repetitive, and routine are prone to human error, cause boredom, and erode employee motivation. Business automation can reduce risk and save time, and it offers a wide range of other business benefits, including putting employees to better use working on tasks that require creative, critical, and higher ordered thinking skills. Implementing business process automation (BPA) can increase productivity, but it’s not suitable for every situation. In this course, you'll learn about BPA, including digital automation, how and where to apply it, and the benefits of successful implementation. You'll also learn how to identify appropriate opportunities, as well as best practices for its use and pitfalls to avoid.
7 videos | 33m
has Assessment available Badge Certification PMI PDU

EARN A DIGITAL BADGE WHEN YOU COMPLETE THESE COURSES

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.

Digital badges are yours to keep, forever.

BOOKS INCLUDED

Book

MIT Sloan Management Review on Business Process Automation
In this collection of articles from MIT Sloan Management Review, you'll learn if your business ready for the impact of artificial intelligence on your workforce, and how your organization can exploit the value of AI while augmenting its human capabilities.
Book Duration 1h 7m
Book Authors By MIT Sloan Management Review

Book

MIT Sloan Management Review Article on Putting Responsible AI Into Practice
This article from MIT Sloan Management Review provides a survey of individuals driving ethical AI efforts that finds that the practice has a long way to go.
Book Duration 5m
Book Authors By Bogdana Rakova, Henriette Cramer, Jingying Yang, Rumman Chowdhury

Book

MIT Sloan Management Review Article on Why Your Board Needs a Plan for AI Oversight
This article from MIT Sloan Management Review discusses how it’s time for every board to develop a proactive approach for overseeing how AI operates within the context of an organization’s overall mission and risk management.
Book Duration 8m
Book Authors By Karen Silverman

Book

MIT Sloan Management Review Article on Strategy For and With AI
This article from MIT Sloan Management Review talks about how a company’s strategy is defined by its key performance indicators and how artificial intelligence can help determine which outcomes to measure, how to measure them, and how to prioritize them.
Book Duration 11m
Book Authors By David Kiron, Michael Schrage

Book

MIT Sloan Management Review Article on Using Artificial Intelligence to Promote Diversity
This article from MIT Sloan Management Review talks about how AI can help us overcome biases instead of perpetuating them with guidance from the humans who design, train, and refine its systems.
Book Duration 6m
Book Authors By H. James Wilson, Paul R. Daugherty, Rumman Chowdhury

Book

MIT Sloan Management Review Article on Four Ways Jobs Will Respond to Automation
This article from MIT Sloan Management Review discusses how the level of threat from automation to a given profession depends on two factors: the type of value provided and how it’s delivered.
Book Duration 5m
Book Authors By Beth Humberd, Scott Latham

Book

MIT Sloan Management Review Article on Does AI-Flavored Feedback Require a Human Touch?
This article from MIT Sloan Management Review discusses how companies must choose whether humans or machines should get the last word on employee performance.
Book Duration 3m
Book Authors By Michael Schrage

Book

MIT Sloan Management Review Article on Could AI Be the Cure for Workplace Gender Inequality?
In this article from MIT Sloan Management Review, learn how artificial intelligence replacing many of the workplace roles that men dominate.
Book Duration 4m
Book Authors By Barry Libert , Megan Beck

Book

Fundamentals of Business Process Management
Featuring dozens of examples, more than 100 hands-on exercises, and numerous suggestions for further reading, this class-tested text encompasses the whole BPM lifecycle, including process identification, modelling, analysis, redesign, automation and monitoring.
Book Duration 8h 42m
Book Authors By Hajo A. Reijers, Jan Mendling, Marcello La Rosa, Marlon Dumas

Book

Rise of the Robots Technology and the Threat of a Jobless Future
Essential reading for anyone who wants to understand what accelerating technology means for their own economic prospects—not to mention those of their children—as well as for society as a whole, this book details what machine intelligence and robotics can accomplish, and implores employers, scholars, and policy makers alike to face the implications.
Book Duration 5h 27m
Book Authors By Martin Ford

Book

A Pragmatic Guide to Business Process Modelling, Second Edition
Covering all aspects of the BPM process, including analysis, specification, mapping, measurement and documentation, this guide shows how effective, accurate modelling can deliver a more complete