Aspire Journeys

Harnessing Conflict

  • 6 Courses | 2h 46m 48s
  • 3 Books | 1h 30m
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If left unchecked, conflict can disrupt the team vibe and hurt productivity. But when you manage conflict effectively, you can turn it into a chance for growth and better understanding among team members. Plus, it shows everyone that you're committed to a positive, respectful work environment and shows that you're a role model for them to emulate.

Build Your Baseline

Gain a solid baseline of knowledge on this topic.

  • 4 Courses | 1h 27m

Practice and Apply

Practice what you’ve learned and apply it in real-world scenarios.

  • 2 Books | 1h 22m

Expand and Grow

Expand and grow your knowledgebase with additional learning.

  • 2 Courses | 1h 19m 48s
  • 1 Book | 8m


Harnessing the Power of Positive Conflict
Conflict, as an inherent facet of any organization, holds a dual nature: it can either disrupt equilibrium or become a springboard for innovation and growth. When managed effectively, differences of opinion drive collaboration, enhanced decision-making, and fresh perspectives. Leaders who harness dispute as an opportunity cultivate innovative cultures, elevating team performance and overall organizational success. In modern contexts, conflict becomes a resource that fuels positive change, amplifying not only team dynamics, but also leadership essence. In this course, you will explore the benefits of leveraging conflict as a catalyst for positive change. You will also delve into the different styles of conflict management prevalent in today's workplaces and strategies to handle disputes, quarrels, and dissension more positively.
6 videos | 26m has Assessment available Badge
Remote Innovation Through Conflict and Collaboration, powered by MIT SMR
The authors share details pertaining to how leaders can connect to individuals, teams, and C-suite to support innovation in remote work, and also how leaders can embed innovation in remote teams by directly connecting the different levels, functions, and specializations.
3 videos | 11m has Assessment available Badge
Confronting Workplace Conflict
Any time two or more people are gathered in one place, conflict will inevitably follow. The workplace is no exception. It's how you manage workplace conflict. There are many valid approaches to managing conflict, but ignoring it is the one guaranteed not to work. Resolving conflict is an important interpersonal skill that, with practice, can diffuse difficult situations at work. In this course, you'll learn some of the major sources of workplace conflict. You'll learn how to recognize your own conflict style and how to work toward conflict resolution. You'll also learn strategies and approaches to conflict management and working with difficult people.
6 videos | 24m has Assessment available Badge Certification PMI PDU
Resolving Workplace Conflict
A conflict-free life is the stuff of dreams. But the world doesn't work that way, and for all of us, workplace conflict is sadly an inevitability. Personality and organizational conflicts arise from myriad different sources and take many different forms. As a result, resolving conflict is a necessary skill, and business professionals need a plan for addressing it and managing conflict situations. In this course, you'll learn to recognize the sources and signs of conflict. You'll also learn conflict management strategies and processes for conflict resolution. Additionally, you'll explore methods for handling difficult people and keeping the process of conflict management on track when difficulties arise.
7 videos | 24m has Assessment available Badge Certification PMI PDU


MIT SMR: Managing Innovation's Productive Tensions
Why do most corporate innovation efforts fail to pay off, with 3 out of 4 new product releases failing to gain traction in the marketplace? Christopher Bingham and Rory McDonald argue that leaders are using dated methods to manage the innovation process - and failing to skillfully adapt to today's dynamic environments. In their new book, Productive Tensions: How Every Leader Can Tackle Innovation's Toughest Trade-Offs (MIT Press), Bingham and McDonald illuminate the competing aims inherent in innovation, such as whether to pursue efficiency or flexibility? consistency or change? product or purpose? They suggest that these conflicts, when navigated well, can provide as much opportunity as challenge.
1 video | 57m
Working Well with Others
At some point, all of us will encounter competing personalities at work, all vying to get things done their own way. Interpersonal differences and personal perspectives, whether with a manager or a colleague, can increase stress, drain energy, impact morale, and affect productivity and happiness. But there are strategies for mitigating tension and building stronger, more trusting relationships, such as adjusting our own behavior and understanding the situations and behavior of others that can challenge us. In this course, you'll learn how to assess, identify, and manage your own behavioral style to help you avoid and control conflict before it happens. You'll also investigate how to handle common situations that provoke conflict at work, how to work effectively with different personality types, and how to build habits to help you handle interpersonal conflict in the workplace with grace and patience.
6 videos | 22m has Assessment available Badge


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Conflict Resolution: Getting Along in the Workplace, Study Guide, Student Edition
This title will be removed from the Skillsoft library on May 24, 2024.
book Duration 53m book Authors By GTS Learning


Conflict Resolution: Dealing with Difficult People
This title will be removed from the Skillsoft library on May 24, 2024.
book Duration 29m book Authors By GTS Learning



Optimal Outcomes: Free Yourself from Conflict at Work, at Home, and in Life
In Optimal Outcomes, author Jennifer Goldman-Wetzler explores unhealthy patterns of conflict and presents practical steps and tools to rid yourself of its presence in your life. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
book Duration 8m book Authors By Jennifer Goldman-Wetzler


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