Aspire Journeys
Harnessing Conflict
- 6 Courses | 2h 42m 7s
- 3 Books | 1h 30m
If left unchecked, conflict can disrupt the team vibe and hurt productivity. But when you manage conflict effectively, you can turn it into a chance for growth and better understanding among team members. Plus, it shows everyone that you're committed to a positive, respectful work environment and shows that you're a role model for them to emulate.
Build Your Baseline
Gain a solid baseline of knowledge on this topic.
- 4 Courses | 1h 22m 19s
Practice and Apply
Practice what you’ve learned and apply it in real-world scenarios.
- 2 Books | 1h 22m
Expand and Grow
Expand and grow your knowledgebase with additional learning.
- 2 Courses | 1h 19m 48s
- 1 Book | 8m
COURSES INCLUDED
Harnessing the Power of Positive Conflict
Conflict, as an inherent facet of any organization, holds a dual nature: it can either disrupt equilibrium or become a springboard for innovation and growth. When managed effectively, differences of opinion drive collaboration, enhanced decision-making, and fresh perspectives. Leaders who harness dispute as an opportunity cultivate innovative cultures, elevating team performance and overall organizational success. In modern contexts, conflict becomes a resource that fuels positive change, amplifying not only team dynamics, but also leadership essence. In this course, you will explore the benefits of leveraging conflict as a catalyst for positive change. You will also delve into the different styles of conflict management prevalent in today's workplaces and strategies to handle disputes, quarrels, and dissension more positively.
6 videos |
26m
Assessment
Badge
Remote Innovation Through Conflict and Collaboration, powered by MIT SMR
The authors share details pertaining to how leaders can connect to individuals, teams, and C-suite to support innovation in remote work, and also how leaders can embed innovation in remote teams by directly connecting the different levels, functions, and specializations.
3 videos |
11m
Assessment
Badge
Working Well with Others
At some point, all of us will encounter competing personalities at work, all vying to get things done their own way. Interpersonal differences and personal perspectives, whether with a manager or a colleague, can increase stress, drain energy, impact morale, and affect productivity and happiness. But there are strategies for mitigating tension and building stronger, more trusting relationships, such as adjusting our own behavior and understanding the situations and behavior of others that can challenge us. In this course, you'll learn how to assess, identify, and manage your own behavioral style to help you avoid and control conflict before it happens. You'll also investigate how to handle common situations that provoke conflict at work, how to work effectively with different personality types, and how to build habits to help you handle interpersonal conflict in the workplace with grace and patience.
6 videos |
22m
Assessment
Badge
Building Rapport through Strong Collaboration
Learning to collaborate well can help you manage the inevitable conflicts that arise in any relationship. And this holds true even in the workplace. Well-managed conflicts can be a healthy practice and valuable for both self-growth and business growth, giving you an opportunity to learn others' interests and perspectives, and teaching you how to approach all interactions with empathy. In this course, you'll learn to identify the strong interpersonal skills that help in successful collaboration. You'll also learn to identify ground rules and boundaries that will help you keep difficult conversations on track, effective strategies to defuse conflict before it goes out of control, and methods to help you create win-win situations in interpersonal conflicts.
6 videos |
22m
Assessment
Badge
COURSES INCLUDED
MIT SMR: Managing Innovation's Productive Tensions
Why do most corporate innovation efforts fail to pay off, with 3 out of 4 new product releases failing to gain traction in the marketplace? Christopher Bingham and Rory McDonald argue that leaders are using dated methods to manage the innovation process - and failing to skillfully adapt to today's dynamic environments. In their new book, Productive Tensions: How Every Leader Can Tackle Innovation's Toughest Trade-Offs (MIT Press), Bingham and McDonald illuminate the competing aims inherent in innovation, such as whether to pursue efficiency or flexibility? consistency or change? product or purpose? They suggest that these conflicts, when navigated well, can provide as much opportunity as challenge.
1 video |
57m
Working Well with Others
At some point, all of us will encounter competing personalities at work, all vying to get things done their own way. Interpersonal differences and personal perspectives, whether with a manager or a colleague, can increase stress, drain energy, impact morale, and affect productivity and happiness. But there are strategies for mitigating tension and building stronger, more trusting relationships, such as adjusting our own behavior and understanding the situations and behavior of others that can challenge us. In this course, you'll learn how to assess, identify, and manage your own behavioral style to help you avoid and control conflict before it happens. You'll also investigate how to handle common situations that provoke conflict at work, how to work effectively with different personality types, and how to build habits to help you handle interpersonal conflict in the workplace with grace and patience.
6 videos |
22m
Assessment
Badge
EARN A DIGITAL BADGE WHEN YOU COMPLETE THESE TRACKS
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.
Digital badges are yours to keep, forever.BOOKS INCLUDED
Book
Conflict Resolution: Getting Along in the Workplace, Study Guide, Student EditionThis title will be removed from the Skillsoft library on May 24, 2024.
53m
By GTS Learning
BOOKS INCLUDED
BOOK SUMMARY
Optimal Outcomes: Free Yourself from Conflict at Work, at Home, and in LifeIn Optimal Outcomes, author Jennifer Goldman-Wetzler explores unhealthy patterns of conflict and presents practical steps and tools to rid yourself of its presence in your life. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
8m
By Jennifer Goldman-Wetzler