Communication Essentials

  • 16m
  • 11 questions
Become a better communicator using these practical strategies on presentation skills, listening, body language, and writing well. Learn to communicate more effectively and confidently in your day-to-day interactions with colleagues, customers, and family.

Topics covered

  • Bridging Differences in Cross-cultural Communication
  • Conquering the Challenges of Public Speaking
  • Conveying Your Message without Words
  • Enhancing Communication through Listening
  • Expanding Your Communication Skill Set
  • How Culture Impacts Communication
  • Keeping Business Calls Professional
  • Listening to Engage, Empower, and Influence
  • Overcoming Barriers to Effective Listening
  • Telling a Business Story
  • Using Communication Strategies to Bridge Cultural Divides