Measuring & Managing Performance

  • 5 Courses | 1h 45m 51s
  • 8 Books | 36h 34m
  • 8 Audiobooks | 35h 28m 59s
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Performance can only be improved if it's consistently measured and monitored. Learn how to better manage performance to achieve positive outcomes. Effective performance management is more than just creating a stable work environment. Discover how interpersonal relationships, constructive feedback, and teamwork all help manage performance. Learn tips for helping make your workplace run smoothly and efficiently.

GETTING STARTED

Mastering OKRs: Writing, Measuring, and Achieving Success

  • 49s
  • 2m 20s

COURSES INCLUDED

Mastering OKRs: Writing, Measuring, and Achieving Success
This course is designed to provide you with a comprehensive understanding of the objectives and key results (OKR) framework. The course will cover the basics of OKRs, including how to craft effective OKRs, role of managers in OKR implementation, and best practices for measuring and tracking OKR progress. The course will also cover how to evaluate success of OKRs and how adjusting these can ensure continued progress.
7 videos | 18m has Assessment available Badge
Engaging and Challenging Your Top Performers
Research shows that a top performer can be 400% more productive than an average performer. Such top-performing employees play a significant role in your organization's success and are critical to its future. Replacing them is not only hard, but also expensive. However, retaining such top performers is not easy; they are usually ambitious and are often sought after by other organizations. If they are not happy or engaged in your organization, they may easily find another job. In this course, you'll learn to identify the typical characteristics of such top performers. You will also learn what motivates them and what you can do to keep them engaged and challenged.
6 videos | 22m has Assessment available Badge
Boosting Performance with the Employee Appraisal Process
Do the words "performance appraisals" stir fear in your mind? Do you think they are, at best, of little consequence and, at worst, a trial to get through? You're probably not alone. However, when approached as a year-round conversation between employee and employer, the performance appraisal process can be a catalyst that leads to higher performance, better relationships, and improvement in key business results. In this course, you'll explore the significance of opening a dialogue through the appraisal process rather than having an annual one-way lane of feedback. You'll learn how the performance appraisal process can be optimized to benefit both employees and employers. You'll also discover how clear feedback affects performance and explore some of the best practices for recognizing and rewarding employees.
6 videos | 24m has Assessment available Badge
Measuring Outcomes and Using KPIs
To achieve business goals, you need to boost performance and growth in critical areas. Identifying these areas requires instituting the most suitable performance measurement systems. In this course, you'll learn how managing performance can be aided by identifying a performance problem using performance measurement systems. You'll also learn how to work with a key performance indicator (KPI).
6 videos | 19m has Assessment available Badge Certification PMI PDU
Detecting and Dealing with Performance Problems
When valuable top performers choose to terminate their contracts to take up more challenging positions elsewhere, it can be a consequence of poor performance management. Identifying a performance problem early and diagnosing it accurately is key to managing performance effectively. You've got to involve employees in what might be difficult conversations to discover actual root causes and come up with the best possible solutions. In this course, you'll learn how to detect, identify, and question problems in your workplace, determine the scope, frequency, and impact when they occur, and diagnose root causes - both external and internal - to help find the best solution and avoid a contract termination of a valuable employee.
8 videos | 20m has Assessment available Badge Certification PMI PDU
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BOOKS INCLUDED

Book

Developing Resilient Organizations: How to Create an Adaptive, High-Performance and Engaged Organization
Addressing a wide variety of organizational issues including motivation, performance, staff retention, behavior, trust, attention span, and teamwork, this book explains how to develop organizational performance, well-being, and a positive approach to adversity and change in organizations.
book Duration 4h 36m book Authors By Charles Elvin, Doug Strycharczyk

Book

Charismatic Leadership: The Skills You Can Learn to Motivate High Performance in Others
Explaining why charisma is a vital asset in any organization, this practical book will help you understand its essential components, find out how to grow your charismatic presence and discover why you need the companion skills of coaching, problem-solving and empathy.
book Duration 4h 3m book Authors By Kevin Murray

Book

How Performance Management is Killing Performance: and What to Do About It: Rethink, Redesign, Reboot
Laying out a method that employees will embrace, this book provides a comprehensive, step-by-step guide to creating a performance management solution that's tailored to your organization's needs and goals and that places the emphasis squarely on your greatest asset: your people.
book Duration 3h 39m book Authors By M. Tamra Chandler

Book

Strategic Reward and Recognition: Improving Employee Performance through Non-Monetary Incentives
Providing practice examples from all over the world, different sectors, and large and small organizations, this book brings together theory and practice to guide HR professionals, consultants, and senior leaders in developing a clear strategy in developing and implementing the most effective reward programs for their organizations.
book Duration 3h 56m book Authors By John G. Fisher

Book

Armstrong's Handbook of Performance Management: An Evidence-Based Guide to Delivering High Performance, 5th Edition
Considering the latest developments in this area, and how these can be applied to managing staff for increased performance, this book provides a detailed analysis of current evidence-based research in this field and considers how this informs the practice of performance management.
book Duration 5h 52m book Authors By Michael Armstrong

Book

Leadership Coaching: Working with Leaders to Develop Elite Performance, 2nd Edition
Drawing on top coaching practitioners' thinking and writing, this book presents an in-depth understanding of the tools, techniques, and frameworks that can be used to enhance the coach/coachee relationship.
book Duration 7h 27m book Authors By Jonathan Passmore (ed)

Book

Committed Teams: Three Steps to Inspiring Passion and Performance
A practical book for building great teams, this concise guide identifies the common challenges that arise when people work together as a group and provides key guidance on breaking through the barriers to peak performance.
book Duration 3h 37m book Authors By Derek Newberry, Madeline Boyer, Mario Moussa

Book

Performance Management
Using a combination of practical tools, assessments, scenarios, and case studies from best practice, this guide aligns learning and development with strategic objectives, and provides the skills needed to plan, implement, and assess relations in any type of organization.
book Duration 3h 24m book Authors By Linda Ashdown
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AUDIOBOOKS INCLUDED

AUDIOBOOK SUMMARY

Performance Management: Measure and Improve the Effectiveness of Your Employees
Performance Management provides definitions, examples, and basic step-by-step frameworks to help managers foster an engaged workforce. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
audiobook Duration 12m 55s audiobook Authors By Richard Luecke

AUDIOBOOK SUMMARY

Armstrong on Reinventing Performance Management: Building a Culture of Continuous Improvement
Armstrong on Reinventing Performance Management offers strategies for improving individual and team performance as part of a thorough performance management overhaul. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
audiobook Duration 22m 23s audiobook Authors By Michael Armstrong

AUDIOBOOK SUMMARY

The Manager's Coaching Handbook: A Practical Guide to Improving Employee Performance
In The Manager's Coaching Handbook, leadership gurus Cottrell and Layton draw on their combined experience to teach managers how to bring out the best in their employees through effective performance management. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
audiobook Duration 12m 52s audiobook Authors By David Cottrell, Mark Layton

Audiobook

The Rise of Superman: Decoding the Science of Ultimate Human Performance
This audio edition decodes the mystery of ultimate human performance, explaining how athletes are using "flow" to do the impossible and how we can use this information to radically accelerate performance in our own lives.
audiobook Duration 9h 23m 2s audiobook Authors By Steven Kotler

Audiobook

Breaking the Trust Barrier: How Leaders Close the Gaps for High Performance
This audio edition draws on the author's experience leading the precision Thunderbirds aerobatic team to show that closing the gaps in commitment, loyalty, and trust is the job of leaders and followers alike.
audiobook Duration 4h 15m 6s audiobook Authors By JV Venable

Audiobook

Unlocking High Performance: How to Use Performance Management to Engage and Empower Employees to Reach Their Full Potential
This audiobook provides practical guidance on how to identify and remove obstacles, effectively manage underperformance, and how to get buy-in for change.
audiobook Duration 9h 51m 3s audiobook Authors By Jason Lauritsen

Audiobook

Primal Teams: Harnessing the Power of Emotions to Fuel Extraordinary Performance
This audio edition shows how anyone can control potentially damaging emotions, while triggering the kind of passion and energy that supercharge performance.
audiobook Duration 7h 31m 53s audiobook Authors By Jackie Barretta

Audiobook

Engaging the Hearts and Minds of All Your Employees: How to Ignite Passionate Performance for Better Business Results
This audio edition reveals the necessary steps to inspire and engage everyone on your team.
audiobook Duration 3h 39m 45s audiobook Authors By Lee J. Colan
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