Managing & Developing People

  • 9 Courses | 3h 38m 35s
  • 8 Books | 18h 8m
  • 10 Audiobooks | 28h 30m 38s
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Explore strategies and techniques for developing your team members and optimizing the performance of individuals on your team.


Effectively Directing and Delegating as a Manager

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    Effectively Directing and Delegating as a Manager
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    Setting Direction and Pace as a Manager
    3m 21s


Effectively Directing and Delegating as a Manager
Understanding the essential responsibilities you have when directing and delegating to others, and the practices you should employ in order to meet those responsibilities, will lead to you fulfilling your duties and realizing the potential of your entire team. This course provides information on the key proficiencies of managing people, such as setting direction and establishing clear objectives and goals for your direct reports. It discusses the importance of organizing, as well as communicating for clarity and direction. It also covers the best practices for planning delegation and the techniques you need to carry through with delegation. Finally, the course details the importance of monitoring delegated tasks to ensure employees are on the right track.
7 videos | 29m has Assessment available Badge Certification PMI PDU
Managing Employee Development
Smart companies have learned that supporting continuous learning and self-development among employees reaps dividends in productivity and employee retention rates. As a manager, you're responsible for developing people, which includes developing talent in your direct reports. In this course, you'll learn about the benefits of developing employees and assessing how their development needs can be addressed through organizational learning. You'll then learn how to prepare for and conduct a development meeting that includes the necessary development plan characteristics and support for your employees.
7 videos | 29m has Assessment available Badge Certification PMI PDU
Facing the Management Challenges of Difficult Behavior and Diverse Teams
As a manager, it can be daunting to  find yourself in charge of a diverse group, comprised of different age ranges, backgrounds, and experiences. It's inevitable that you'll encounter difficulties. Effectively handling conflict, whether it's team conflict or difficult employee behavior, is essential to productivity and requires developing conflict management skills. This course covers useful techniques and processes for conflict resolution. You'll learn methods for resolving conflict when dealing with an employee's difficult behavior. You'll also learn ways of effectively managing team conflict and understanding and dealing with conflict in the workplace as a whole.
7 videos | 20m has Assessment available Badge Certification PMI PDU
Being a Fair and Caring Manager
As a manager, you will wear many different hats as you deal with a variety of people. Because you will encounter many personalities, emotions, and practices, it's important to learn how to be fair and caring when managing others. In this course, you will explore the many facets of treating others with fairness, including how to apply standards fairly. You'll also learn how to demonstrate fairness in your communication, decision making, and personal skills such as listening, sharing, and showing concern to your direct reports.
7 videos | 28m has Assessment available Badge Certification PMI PDU
Gauging Your Organization's High-performing Potential
The current business landscape is so competitive that only organizations with managers who can foster high levels of performance will succeed. Facilitating this kind of environment requires challenging and engaging top performers and optimizing employee development. In this course, you'll learn to assess your organization's potential for high performance. You'll also learn the five factors to consider when managing performance to create a high-performance environment: your organization's mission statement and strategy, performance measurement strategies, customer orientation, leadership, and culture.
7 videos | 22m has Assessment available Badge Certification PMI PDU
Managing for Cross-functionality
Working on a team with employees from different departments can be a huge challenge. These types of teams often consist of people with different talents, goals, and communication styles. This is why effective cross-functional management is so important. This involves managing teams in a way that bridges the functional silos that constrain your organization. Managing for cross-functionality also means using team leadership skills to support collaboration and teamwork between different departments. This course defines organizational cross-functionality and its benefits. It helps you develop techniques to support a cross-functional strategy throughout your organization. And it shows you how different types of knowledge management systems can play a role in implementing that strategy.
6 videos | 21m has Assessment available Badge Certification PMI PDU
Managing Your Company's Talent
Some of the core responsibilities for a HR manager are recruiting, hiring, developing, and retaining talent that will drive an organization's performance. For many prospective recruits, their ideal company is one that values and develops employees. To meet these goals and desires, you’ll need an effective talent management plan. In this course, you’ll learn why acquiring talent and effectively managing it is so important to an organization’s success. You’ll discover how to create a strategy that not only develops talent in your company, but that also retains it in the long term. You’ll also learn about the key activities associated with talent management and the roles played by managers in implementing a talent management strategy.
8 videos | 27m has Assessment available Badge Certification PMI PDU
Managing the Unique Needs of Experts
Experts are the people who can provide managers with the in-depth knowledge they need for managing others on the job. Managing experts is also a challenge, as they have unique needs in the workplace. This course explores the characteristics of the experts on your staff. It outlines what they want from you, as their manager, and covers techniques and strategies to help you meet their needs.
6 videos | 17m has Assessment available Badge