Managing & Developing People

  • 10 Courses | 4h 1m 49s
  • 8 Books | 18h 8m
  • 10 Audiobooks | 28h 30m 38s
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Explore strategies and techniques for developing your team members and optimizing the performance of individuals on your team.

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Psychological Safety: Building a Culture of Inclusion and Innovation

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    Psychological Safety: Building a Culture of Inclusion and Innovation
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COURSES INCLUDED

Psychological Safety: Building a Culture of Inclusion and Innovation
Psychological safety involves the feeling of being accepted and respected-believing you can present your true self at work without fear of negative consequences to your self-image, status, or career. But it also goes beyond that to trusting that your team and your workplace is safe for interpersonal risk taking, which is crucial to being in an energized workplace of learners and problem solvers. When there's a high level of psychological safety, there is a culture of inclusion. People feel safe to speak up, to offer ideas, and to ask questions. At the very core of psychological safety is a mindset that welcomes diversity of thought, whether it brings good news, bad news, or a puzzle. In this course, you'll learn what psychological safety is and the big impact it has in the workplace, and how to nurture a mindset of psychological safety and build a skillset that supports it. And you'll learn what challenges might inhibit a culture of psychological safety, solutions for overcoming each challenge, and techniques to measure and sustain high levels of psychological safety in your workplace.
8 videos | 29m has Assessment available Badge
Effectively Directing and Delegating as a Manager
Understanding the essential responsibilities you have when directing and delegating to others, and the practices you should employ in order to meet those responsibilities, will lead to you fulfilling your duties and realizing the potential of your entire team. This course provides information on the key proficiencies of managing people, such as setting direction and establishing clear objectives and goals for your direct reports. It discusses the importance of organizing, as well as communicating for clarity and direction. It also covers the best practices for planning delegation and the techniques you need to carry through with delegation. Finally, the course details the importance of monitoring delegated tasks to ensure employees are on the right track.
7 videos | 29m has Assessment available Badge Certification PMI PDU
Managing Employee Development
Smart companies have learned that supporting continuous learning and self-development among employees reaps dividends in productivity and employee retention rates. As a manager, you're responsible for developing people, which includes developing talent in your direct reports. In this course, you'll learn about the benefits of developing employees and assessing how their development needs can be addressed through organizational learning. You'll then learn how to prepare for and conduct a development meeting that includes the necessary development plan characteristics and support for your employees.
7 videos | 23m has Assessment available Badge Certification PMI PDU
Facing the Management Challenges of Difficult Behavior and Diverse Teams
As a manager, it can be daunting to  find yourself in charge of a diverse group, comprised of different age ranges, backgrounds, and experiences. It's inevitable that you'll encounter difficulties. Effectively handling conflict, whether it's team conflict or difficult employee behavior, is essential to productivity and requires developing conflict management skills. This course covers useful techniques and processes for conflict resolution. You'll learn methods for resolving conflict when dealing with an employee's difficult behavior. You'll also learn ways of effectively managing team conflict and understanding and dealing with conflict in the workplace as a whole.
7 videos | 20m has Assessment available Badge Certification PMI PDU
Being a Fair and Caring Manager
As a manager, you will wear many different hats as you deal with a variety of people. Because you will encounter many personalities, emotions, and practices, it's important to learn how to be fair and caring when managing others. In this course, you will explore the many facets of treating others with fairness, including how to apply standards fairly. You'll also learn how to demonstrate fairness in your communication, decision making, and personal skills such as listening, sharing, and showing concern to your direct reports.
7 videos | 28m has Assessment available Badge Certification PMI PDU
Gauging Your Organization's High-performing Potential
The current business landscape is so competitive that only organizations with managers who can foster high levels of performance will succeed. Facilitating this kind of environment requires challenging and engaging top performers and optimizing employee development. In this course, you'll learn to assess your organization's potential for high performance. You'll also learn the five factors to consider when managing performance to create a high-performance environment: your organization's mission statement and strategy, performance measurement strategies, customer orientation, leadership, and culture.
7 videos | 22m has Assessment available Badge Certification PMI PDU
Managing for Cross-functionality
Working on a team with employees from different departments can be a huge challenge. These types of teams often consist of people with different talents, goals, and communication styles. This is why effective cross-functional management is so important. This involves managing teams in a way that bridges the functional silos that constrain your organization. Managing for cross-functionality also means using team leadership skills to support collaboration and teamwork between different departments. This course defines organizational cross-functionality and its benefits. It helps you develop techniques to support a cross-functional strategy throughout your organization. And it shows you how different types of knowledge management systems can play a role in implementing that strategy.
6 videos | 21m has Assessment available Badge Certification PMI PDU
Managing Your Company's Talent
Some of the core responsibilities for a HR manager are recruiting, hiring, developing, and retaining talent that will drive an organization's performance. For many prospective recruits, their ideal company is one that values and develops employees. To meet these goals and desires, you’ll need an effective talent management plan. In this course, you’ll learn why acquiring talent and effectively managing it is so important to an organization’s success. You’ll discover how to create a strategy that not only develops talent in your company, but that also retains it in the long term. You’ll also learn about the key activities associated with talent management and the roles played by managers in implementing a talent management strategy.
8 videos | 27m has Assessment available Badge Certification PMI PDU
Managing the Unique Needs of Experts
Experts are the people who can provide managers with the in-depth knowledge they need for managing others on the job. Managing experts is also a challenge, as they have unique needs in the workplace. This course explores the characteristics of the experts on your staff. It outlines what they want from you, as their manager, and covers techniques and strategies to help you meet their needs.
6 videos | 17m has Assessment available Badge Certification PMI PDU
Expert Insights on Managing & Developing People
Do you sometimes wonder how to motivate your employees? Why do some methods work with some people but not with others? Developing people means learning their strengths, matching them to their tasks, and giving the right kinds of feedback.
7 videos | 20m available Badge
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BOOKS INCLUDED

Book Summary

Changing on the Job: Developing Leaders for a Complex World
In Changing on the Job, author Jennifer Garvey Berger presents ways to measure growth and offers advice on how to sustain change. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
Book Duration 7m Book Authors By Jennifer Garvey Berger

Book

Learning Analytics: Measurement Innovations to Support Employee Development
Providing a framework for understanding how to work with learning analytics, this book shows learning & development and HR practitioners the power that effective analytics has on building an organization and the impact this power has on performance, talent management, and competitive advantage.
Book Duration 3h 46m Book Authors By Jean Martin, John R Mattox II, Mark Van Buren

Book

Bare Knuckle People Management: Creating Success with the Team You Have - Winners, Losers, Misfits, and All
Encouraging first-time managers to follow the gut instinct that got them to their new management position in the first place, this entertaining and insightful book demonstrates how to get the best out of each team member so they achieve superior results - and make you look good.
Book Duration 2h 47m Book Authors By John Kulisek, Sean O‘Neil

Book

The Manager's Guide to Employee Development
A primer intended for managers, human resources professionals, and others, this practical, go-to guide explains why career development is important to the organization, employee, and manager, how to lead successful development discussions, and more.
Book Duration 24m Book Authors By David Hosmer

Book

Coaching For Peak Employee Performance: A Practical Guide to Supporting Employee Development, Second Edition
Managers and supervisors need to sharpen their coaching skills if they want their employees to achieve high performance. This guide details what those in charge can do to develop their staff and help them meet (or exceed) organizational expectations.
Book Duration 57m Book Authors By Bill Foster, Karen R. Seeker

Book

The Coach’s Coach: Personal Development for Personal Developers
Whether you are an experienced coach or just starting out, a specialist consultant or a coaching manager, this unique book sets out the tools and techniques available to coaches, with solid, practical, experience-based advice on how and when to use them.
Book Duration 4h 1m Book Authors By Adrian Moorhouse, Alison Hardingham, Brendan Venter, Mike Brearley

Book

Employee Development on A Shoestring
A handy tool kit for any employee developer, this book provides templates and detailed guidelines to help busy managers develop their workforce in a way that is tailored to each employee's strengths, development needs, and constraints without breaking the bank.
Book Duration 3h 2m Book Authors By Halelly Azulay

Book

Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People
Written by an insider in the tech industry, where personality issues routinely wreck projects, this book offers simple steps, examples, and scripts that explain how to right even the most hopeless situations.
Book Duration 3h 4m Book Authors By Alan Willett
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AUDIOBOOKS INCLUDED

Audio Summary

Managing
Managing makes a compelling case that true management skills cannot be taught in a classroom, and can only be learned through experience. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Audiobook Duration 21m 14s Audiobook Authors By Henry Mintzberg

Audio Summary

It's Your Ship: Management Techniques from the Best Damn Ship in the Navy
It’s Your Ship shows you how to extract the best from your team, ensure your business is operating at peak efficiency, and ultimately set a course for success. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
Audiobook Duration 12m 56s Audiobook Authors By D. Michael Abrashoff

Audio Summary

The Tao of Coaching: Boost Your Effectiveness at Work by Inspiring and Developing Those Around You
The Tao of Coaching is an engaging and practical guide to negotiating leadership in the changing corporate world. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
Audiobook Duration 12m 3s Audiobook Authors By Max Landsberg

Audio Summary

50 Top Tools for Coaching: A Complete Toolkit for Developing and Empowering People, Third Edition
50 Top Tools for Coaching provides you with everything you need to know to motivate and guide others towards success. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Audiobook Duration 21m 34s Audiobook Authors By Gillian Jones, Ro Gorell

Audio Summary

Developing Employees Who Love to Learn: Tools, Strategies, and Programs for Promoting Learning at Work
Developing Employees Who Love to Learn provides an engaging and thorough look at why continuing education for employees matters, and how to implement it in your business. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
Audiobook Duration 9m 23s Audiobook Authors By Linda Honold

Audiobook

The Stay Interview: A Manager's Guide to Keeping the Best and Brightest
This audio edition introduces managers to a powerful new engagement and retention tool - stay interviews - in order to discover why their important talent might leave and to solve any problems before they actually quit.
Audiobook Duration 3h 3m 58s Audiobook Authors By Richard P. Finnegan

Audiobook

Self as Coach, Self as Leader: Developing the Best in You to Develop the Best in Others
This audio edition shows you how to become a more effective leader by discovering the resources you already have.
Audiobook Duration 6h 11m 49s Audiobook Authors By Pamela McLean

Audiobook

Turning People into Teams: Rituals and Routines That Redesign How We Work
This audio edition is a practical guide for project team leaders and individual contributors who want their teams to play by a better set of rules. Read by one of the authors.
Audiobook Duration 4h 25m Audiobook Authors By David Sherwin, Mary Sherwin

Audiobook

Management Success Made Simple
This audio edition offers priceless lessons to set you on the road to management success. Read by the author.
Audiobook Duration 10h 39m 41s Audiobook Authors By Brian Tracy

Audiobook

Help Them Grow or Watch Them Go: Career Conversations Organizations Need and Employees Want, 2nd Edition
This audio edition reveals that frequent, short conversations with employees about themselves, their goals, and the business that can be integrated seamlessly into the normal course of business.
Audiobook Duration 2h 53m Audiobook Authors By Beverly Kaye, Julie Winkle Giulioni
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