Emotional Intelligence & Tact

  • 9m
  • 9 questions
Emotional intelligence is the ability to identify and manage your own emotions. Discover strategies for becoming more self-aware. Good leaders are self-aware, and here you'll learn how to lead with a sense of purpose, authenticity, openness, trust, and tact. This benchmark evaluates your understanding of this topic. Being aware of potential knowledge gaps allows you to better understand your current competency and areas for improvement, so you can find suitable content and curate your own learning path. The courses recommended at the end of this benchmark can help you fill potential gaps in your knowledge.

Topics covered

  • Acting with Diplomacy and Tact
  • Developing Diplomacy and Tact
  • Developing Emotional Intelligence
  • Navigating Challenging Situations with Diplomacy and Tact
  • Navigating Other People's Emotions
  • Navigating the Workplace with Emotional Intelligence
  • Navigating Your Own Emotions
  • Remaining Tactful and Diplomatic under Pressure
  • The Essentials for Anger Management