Managing a Crisis

  • 5 Courses | 1h 32m 1s
  • 9 Books | 46h 48m
  • 9 Audiobooks | 52h 28m 13s
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Crisis management is a process by which organizations deal with disruptive and unexpected events. Uncover strategies to navigate through crises. A distracted workforce is one that is unproductive. Learn how to lead effectively and turn your teams' attention back to the challenges of meeting their goals.

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Managing in a Crisis

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COURSES INCLUDED

Managing in a Crisis
Effective business leadership is never more needed than during the difficult times of a company crisis. The way you handle tough conversations or deliver a difficult message can make or break the situation. It's essential to have crisis management strategies to improve outcomes. In this course, you'll discover ways of managing in a crisis, including how to manage difficult conversations and crisis communications.
7 videos | 20m has Assessment available Badge Certification PMI PDU
Being an Effective Manager When Times Are Tough
Most companies will eventually face tough times, and it's during these times that your role as a manager is vital. The employees you manage will depend on your leadership to help see them through, and shying away from tough conversations may only make the situation worse. In this course, you'll learn specific strategies for weathering difficult times, including ways to reduce costs, how to hold difficult conversations with employees and secure their support, and what alternatives to consider before laying off staff. For when there's no other choice, you'll learn how best to plan and implement staff reductions, and how to deliver the difficult message. You'll also learn about opportunities you can use to strengthen your organization during difficult times.
8 videos | 16m has Assessment available Badge Certification PMI PDU
Managing Motivation during Organizational Change
A key challenge for managers is motivating and engaging employees during times of organizational change. To survive and grow in volatile markets, organizations have to embrace change; they have to innovate and adapt. However, because change involves uncertainty, it's stressful, and it can impact employee motivation and productivity - just at a time when an organization needs everyone to pull together and give their best efforts. In this course, you'll learn change management techniques to help you recognize and manage employee stress, as well as your own stress, during periods of change. You'll also learn about common reactions to change, and strategies for managing change to enable you to engage, motivate, and support employees.
8 videos | 19m has Assessment available Badge Certification PMI PDU
How to Manage Difficult Conversations
For managers, difficult conversations can be immensely stressful. Handled the wrong way, this kind of conversation can also damage your work relationships and leave you feeling unsure of your abilities. However, with the right preparation and mindset, you can make sure that you communicate difficult news with tact and diplomacy. In this course, you'll learn some basic guidelines about when and where to initiate difficult conversations, and useful steps for managing the associated stress. You'll learn how to prepare for a difficult conversation using a four-step process, so that you're confident and can make the conversation as constructive and diplomatic as possible. Finally, you'll learn how to demonstrate that you have the right mindset when communicating bad news to an employee.
7 videos | 18m has Assessment available Badge Certification PMI PDU
Expert Insights on Managing a Crisis
The best crisis leaders understand not only what a true crisis is, but also how to prepare for it. Discover how you and your organization can be more resilient in times of crisis.
6 videos | 17m available Badge
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BOOKS INCLUDED

Book

Thinking Through Crisis: Improving Teamwork and Leadership in High-Risk Fields
Bridging the gap between theory and practice, this vivid, well-documented book analyzes the complex dynamics of high-risk fields and demonstrates that teamwork is more important than technical prowess in averting disasters.
book Duration 4h 25m book Authors By Amy L. Fraher

Book

Communicate in a Crisis: Understand, Engage and Influence Consumer Behaviour to Maximize Brand Trust
This guide will help you recognize, plan and respond to a sudden wildfire of consumer-led reaction, 'manipulated outrage' sparked from interaction on news feed algorithms, fuelled by social media and the constant demand for an instantaneous response.
book Duration 4h 27m book Authors By Kate Hartley

Book

Coaching in Times of Crisis and Transformation: How to Help Individuals and Organisations Flourish
Taking an in-depth look at crisis and change in the world and discussing their impact on both individuals and organizations, this book provides a practical guide and resource for managers and coaches on how to tackle challenges effectively and how to turn a crisis into an opportunity for transformation.
book Duration 5h 6m book Authors By Liz Hall (ed)

Book

The Handbook of Risk Management: Implementing a Post-Crisis Corporate Culture
Showing a firm how to repurpose its risk management, this book also explains how to analyze its risk appetite, translate it into risk policies and risk targets and distribute responsibilities and capabilities accordingly.
book Duration 4h 12m book Authors By Philippe Carrel

Book

Lukaszewski On Crisis Communication: What Your CEO Needs to Know About Reputation Risk and Crisis Management
Get crisis-ready NOW! Learn from the master exactly what to do when the whole world is watching: Stop creating victims; Communicate effectively with all stakeholders; Prevent lawsuits; and Reduce the negative impact of media hounds and activists.
book Duration 7h 12m book Authors By James E. Lukaszewski

Book

All Hands On Deck: Navigating Your Team Through Crises, Getting Your Organization Unstuck, and Emerging Victorious
Beginning with the riveting, true story of Massachusetts clipper ship Captain Josiah Nickerson Knowles who saved his crew and all but one passenger during not one but two shipwrecks in the Pacific, this valuable guide presents a proven process to overcome - and lead through - chaos and disorder.
book Duration 5h 5m book Authors By Peter J. Boni

Book

Blindsided: A Manager's Guide to Crisis Leadership, 2nd Edition
Using the author's 30 years of global experience to land you in the middle of a fast-breaking crisis, this book presents case studies and examples to demonstrate what a top-notch leader would say and do at every turn. After this simulation, the author then guides you in developing a real-world crisis management plan, uniquely presenting two books in one: Crisis Response and Crisis Preparedness.
book Duration 7h 21m book Authors By Bruce T. Blythe

Book

The Four Stages of Highly Effective Crisis Management: How to Manage the Media in the Digital Age
Providing a wealth of helpful tips and tools, this timely guide unveils the secrets of managing the media in a crisis, and examines how rapidly evolving social media and Web 2.0 technologies have changed the crisis management landscape.
book Duration 4h 34m book Authors By Jane Jordan-Meier

Book

The Politics of Crisis Management: Public Leadership Under Pressure
Based on over a decade of collaborative, cross-national research, this book provides a uniquely comprehensive analysis which examines how leaders deal with the strategic challenges and political risks they face.
book Duration 4h 26m book Authors By Arjen Boin, Bengt Sundelius, Eric Stern, Paul't Hart
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AUDIOBOOKS INCLUDED

Audiobook Summary

Lukaszewski on Crisis Communication:What Your CEO Needs to Know About Reputation Risk and Crisis Management
Lukaszewski on Crisis Communication provides an understanding of the importance of communication in times of crisis and tips to help you understand, plan for, and manage all forms of crises. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
audiobook Duration 11m 5s audiobook Authors By James E. Lukaszewski

Audiobook Summary

Going Public: My Adventures inside the SEC and How to Prevent the Next Devastating Crisis
Going Public is an intriguing insider's look at one of the most volatile times in US financial history. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
audiobook Duration 19m 12s audiobook Authors By Norm Champ

Audiobook Summary

Healing the Wounds: Overcoming the Trauma of Layoffs and Revitalizing Downsized Organizations
Providing a precise and concise set of instructions for coping with "layoff survivor sickness," Healing the Wounds is the definitive work on dealing with the trauma of downsizing for individuals and organizations. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
audiobook Duration 9m 50s audiobook Authors By David Noer

Audiobook

The Power of Resilience: How the Best Companies Manage the Unexpected
This audio edition illustrates how companies have prepared for, coped with, and come out stronger following disruption.
audiobook Duration 15h 39m 43s audiobook Authors By Yossi Sheffi

Audiobook

Taking Smart Risks: How Sharp Leaders Win When Stakes are High
This audio edition reveals the secrets to discovering, planning for, and acting upon the kind of risks that will move your company forward and ahead of the competition.
audiobook Duration 7h 24m 19s audiobook Authors By Doug Sundheim

Audiobook

From Crisis to Calling: Finding Your Moral Center in the Toughest Decisions
This audio edition reveals five principles for confronting crucial decisions and inspires all of us to use our moral core as a lodestar for leadership.
audiobook Duration 4h 27m 34s audiobook Authors By David Chanoff, Sasha Chanoff

Audiobook

The Black Swan: The Impact of the Highly Improbable
This audio edition shows that Black Swan events explain almost everything about our world, and yet we-especially the experts-are blind to them.
audiobook Duration 14h 20m 12s audiobook Authors By Nassim Nicholas Taleb

Audiobook

Green Recovery: Get Lean, Get Smart, and Emerge from the Downturn on Top
This audio edition provides a road map for using green initiatives to deliver short-term gains and position your company for long-term strategic growth. Read by the author.
audiobook Duration 3h 27m 32s audiobook Authors By Andrew S. Winston

Audiobook

The Upside of the Downturn: Ten Management Strategies to Prevail in the Recession and Thrive in the Aftermath
This audio edition - based on extensive interviews with global executives and other experts - synthesizes the ten most important guidelines for tough times.
audiobook Duration 6h 28m 46s audiobook Authors By Geoff Colvin
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