COURSES INCLUDED

Adopting New Leadership Mindsets to Drive DEI

Are you in a mindset that will help you drive DEI throughout the systems of your organization? As a leader, you hold the keys to activating DEI on your team and in your organization as you role model inclusive behaviors for the people who work for you. DEI as an initiative is multifaceted - it's individual and programmatic, organizational and systemic, and you need a mindset that allows you to shift cultures and embedded norms to enhance every operational area. The discipline of systems thinking is an underlying philosophy that is particularly applicable to complex change efforts such as DEI. Systems thinking is more than just a collection of tools and methods - it's a way of thinking on an ecosystem level. In this course, you'll learn to recognize how systems thinking applies to DEI and practices for examining DEI goals. You'll also learn strategies to build organizational culture awareness for DEI, identify how organizational culture is represented in your team and processes, and recognize how to make DEI part of how you do business, including using more gender-neutral language.

7 videos | 36m Assessment Badge

Activating DEI Culture Shifts

With the right mindset, leaders can transform team and organizational culture. This course is designed to help leaders apply systems thinking methodology to transform team and workplace dynamics. Leaders who develop a systems-thinker approach are better equipped to honor and navigate the complexity of diversity, equity, and inclusion in the workplace. In this course, leaders and managers will learn how to push in the direction that produces an inclusive work environment, including using inclusive language, to lead toward transformation for the total enterprise, not just its component parts. You'll also learn how a new way of leadership can support DEI, and what techniques can keep employee engagement and motivation in the work of DEI consistently high.

6 videos | 29m Assessment Badge

Advancing DEI with Agility

Inclusive leadership is an art and a science. Leaders need to build their capacity for creating an inclusive and safe environment where employees feel valued and included, where they can be their authentic selves. This course is designed to provide leaders with a foundation for agile, inclusive leadership that they can build on and, in turn, develop in others. In this course, you will learn to identify a leadership mindset that cultivates inclusion in all work environments, and what key elements of self-leadership promote inclusion. You'll learn strategies to individualize inclusion and belonging for all team members, including using more inclusive language and gender-neutral pronouns, techniques for an intersectional approach to DEI leadership, and inclusive leadership practices that promote development of the whole person.

7 videos | 33m Assessment Badge

Embedding Inclusion into Everyday Experiences

DEI concepts are easy to train, but harder to put into practice. In our ever-changing world of work, leaders are taxed with delivering optimal results and still creating a space where people want to contribute their time, talent, energy, and creativity. This course covers the top ways for leaders to create micro-experiences that have a macro impact on the culture of their teams and their organization. In this course, you'll learn strategies to weave storytelling into everyday work, competencies for leading and enabling inclusive conversations, including using inclusive language and chosen names and pronouns, as well as leadership practices that embody allyship through personal accountability. You'll also learn techniques to use organizational resources equitably to support DEI, and how to gain confidence in building inclusive cultures.

7 videos | 34m Assessment Badge

Reimagining the Employee Experience: DEI from Hire to Retire

Diversity, equity, and inclusion are not just initiatives and programs - they are cultural DNA that can completely transform an organization, drive business, and generate positive results for people, organization, and community. This course is designed to provide organizational leaders and HR leaders with a toolkit for designing a diverse, equitable, and inclusive employee and leadership experience from first interactions onward. It provides practical examples for infusing inclusion into every aspect of the employee experience. In this course, you will learn the key elements of developing a DEI scorecard as a first step in ensuring systemic DEI, strategies to create an inclusive talent acquisition experience including using inclusive language and gender-neutral honorifics, and techniques to enable talent to develop and advance equitably. You'll also learn ways to democratize DEI leadership in association with employee groups and techniques to ensure inclusion in policies, processes, and systems.

7 videos | 36m Assessment Badge

Bridging Differences in Cross-cultural Communication

In today's world, business is global. No matter the industry or sector, the chances that you are working with people from another country or culture are high. Given that business is communication, the ability to communicate successfully across cultures is a mission critical skill. Communicating successfully with people from our own culture, in our own language is challenging enough. When we interact with people from other cultures, the barriers to effective communication are even more pronounced. In this course, you will learn about two principal dimensions of culture that underlie culturally different ways of communicating and learn vocabulary that will allow you to explain differences in communication styles. You will also explore barriers to communicating effectively across cultures and identify ways to overcome them.

7 videos | 26m Assessment Badge

Building Shared Understanding across Cultural Divides

Building good working relationships with any colleague takes time and effort, but when colleagues are from different cultures, creating productive relationships may be more challenging. Cultural differences can impact communication and even steer it away from the intended purpose. When you compound cultural differences with the need to communicate virtually, achieving effective communication becomes even more formidable. In this course, you will learn communication strategies that will help you to effectively build and maintain relationships with culturally diverse colleagues around the globe. From building initial rapport to sharing information, brainstorming, and preventing conflicts, you'll be able to recognize behaviors that will enable you to communicate effectively and achieve your business goals.

7 videos | 26m Assessment Badge

Improving Collaboration through Psychological Safety

Have you ever had a brilliant idea at work but hesitated to share it? We've all been there. That's why we need psychological safety - it lets you speak your mind, ask questions, and take risks without worrying about negative consequences. When you have that freedom, your creativity soars, collaboration flourishes, and your workplace transforms into a vibrant hub of innovation and growth. In this course, you will explore the critical facets of psychological safety, from identifying key indicators to addressing common barriers. You'll learn practical strategies to build trust and discover best practices for fostering a culture of psychological safety in your workplace. By the end of this course, you will be well-equipped with the knowledge and tools to lead the charge in creating a workplace where psychological safety, trust, and growth are not just ideals, but everyday realities.

6 videos | 23m Assessment Badge

Maintaining a Cohesive Multigenerational Workforce

To manage a multigenerational team, you need to understand the diversity of your employees and apply various strategies to divert conflict between them. If you tap into the potential of this multigeneration diversity, you'll create a more productive, collaborative, and innovative work environment. In this course, you'll learn about differences in approaches to work and communication between the main demographic generations: Baby Boomer, Gen X, and Millennial, also known as Gen Y. You'll also learn strategies to manage your team in a way that ensures team members of each generation feel included, respected, and supported. Additionally, you'll learn how to implement a mentoring program that takes advantage of the varying experiences and perspectives of multigenerational employees.

8 videos | 22m Assessment Badge PMI PDU

Managing Multigenerational Employees

Many influences have shaped the lives and work experiences of various generations, namely the Baby Boomer, Gen X, Millennial (or Gen Y), and Gen Z generations. Because each generation has its own distinct attitudes, priorities, needs, and work habits, managers can get the best from a multigenerational workforce by using strategies that recognize the differences. In this course, you'll learn about the best practices and successful techniques for managing these multigenerational employees in the workplace. You'll also explore methods for overcoming multigeneration challenges such as ageism and stereotypes to ensure that all employees feel respected and can make a positive contribution to your organization.

7 videos | 20m Assessment Badge PMI PDU

How Culture Impacts Communication

With so much business now happening on a global scale, cross-cultural communication is more important than ever before. Communication is always a challenge, and when diverse cultures interact, good communication can be even more challenging. To become a more efficient and effective communicator, you must acknowledge and respect cultural differences. In this course, you'll learn about the importance of taking culture and diversity into account in the workplace. You'll explore aspects of cultures that affect how people communicate across cultural boundaries. You'll also learn different considerations for speaking and writing across cultures.

7 videos | 20m Assessment Badge PMI PDU

Using Communication Strategies to Bridge Cultural Divides

It takes time to build working relationships with people from other cultures, but it only takes a second to alienate them by inappropriately crossing cultural boundaries. That's why building relationships across cultures is so important in the current global business context, where you have to share objectives and working space with people with diverse cultural backgrounds. In this course, you will learn about dealing effectively with cultural diversity to improve cross-cultural communication and build rapport. You'll also learn about the misunderstandings and behaviors related to a culture that can hinder good communication and ways to overcome them. Finally, you'll learn strategies for giving effective presentations to people from low- and high-context cultures.

8 videos | 22m Assessment Badge PMI PDU

FREE ACCESS

BOOKS INCLUDED

BOOK SUMMARY

How to Work with and Lead People not Like You: Practical Solutions for Today's Diverse Workplace

In her book, How to Work with and Lead People not Like You, author Kelly McDonald explores the challenges to understanding and accepting people's cultures and values when they differ from ours. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

13m By Kelly McDonald

BOOK SUMMARY

Demanding More: Why Diversity and Inclusion Don't Happen and What You Can Do About It

In Demanding More, Sheree Atcheson explains how you can create an inclusive, equitable workplace that respects and empowers every employee. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

12m By Sheree Atcheson

BOOK SUMMARY

Making Diversity Work: 7 Steps for Defeating Bias in the Workplace

In Making Diversity Work, author Dr. Sondra Thiederman offers insights into why bias takes hold and provides clear strategies for addressing prejudice in a meaningful and honest manner. In this Review, we discuss the salient points of the book based on our interpretation of its contents.

4m By Sondra Thiederman

BOOK SUMMARY

Driven by Difference: How Great Companies Fuel Innovation Through Diversity

Driven by Difference by David Livermore we discusses the conditions necessary for culturally intelligent innovation and the five steps to achieve it. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

12m By David Livermore

Book

Building an Inclusive Organization: Leveraging the Power of a Diverse Workforce

A practical guide to creating an environment of real inclusion, this book shows how to implement robust processes and policies to foster diversity and inclusion in organizations of any size, and in all sectors.

4h 39m By Raafi-Karim Alidina, Stephen Frost

Book

Management Techniques for a Diverse and Cross-Cultural Workforce

Featuring coverage on a broad range of topics, such as gender diversity, workforce trends, and inclusion management, this book is a critical scholarly resource that examines the emerging work culture to understand the underlying human processes prevalent in modern organizations.

6h 18m By Naman Sharma, Swati Pathak (eds), Vinod Kumar Singh

Book

How to Work with and Lead People not Like You: Practical Solutions for Today's Diverse Workplace

If you're in a diverse team, you know employee differences can cause miscommunication, lower trust, and hurt productivity. This book explains the skills you need to communicate, motivate, and inspire people to collaborate-even if they have very different values, lifestyles, or priorities.

2h 16m By Kelly McDonald

Book

Handbook of Research on Organizational Culture and Diversity in the Modern Workforce

Highlighting a range of pertinent topics such as emotional intelligence, human resources, and work-life balance, this book is designed for managers, professionals, researchers, students, and academics interested in emerging perspectives on organizational development.

12h 49m By Bryan Christiansen, Harish C. Chandan (eds)

Book

Inclusive Talent Management: How Business Can Thrive In an Age of Diversity

Featuring case studies from internationally recognized brands, this practical book shows that to achieve business objectives and gain the competitive advantage, it is imperative that organizations take an inclusive approach to talent management.

4h 8m By Danny Kalman, Stephen Frost

Book

Driven by Difference: How Great Companies Fuel Innovation Through Diversity

Drawing on success stories from Google, Alibaba, Novartis, and other groundbreaking companies, this research-based book identifies the management practices necessary to guide multicultural teams to innovation.

4h 44m By David Livermore

Book

Get Along, Get It Done, Get Ahead: Interpersonal Communication in the Diverse Workplace

Going beyond descriptions of culture-bound business practices or prescriptions for valuing diversity, this practical guide presents techniques for managers to reduce diversity miscues, strategies to respond to uncomfortable conversations, and innovative ways to bridge cultural gaps.

2h 34m By Geraldine E. Hynes

Book

The Lenovo Way: Managing a Diverse Global Company for Optimal Performance

Showing business leaders how to gain market share and develop new business models, this powerful book provides key insights into the topics most critical to leaders of global businesses, and shares the strategies of Lenovo's ascent to the leading position in the PC industry.

3h 27m By Gina Qiao, Yolanda Conyers

FREE ACCESS

AUDIOBOOKS INCLUDED

AUDIOBOOK SUMMARY

Making Diversity Work: 7 Steps for Defeating Bias in the Workplace

In Making Diversity Work, author Dr. Sondra Thiederman offers insights into why bias takes hold and provides clear strategies for addressing prejudice in a meaningful and honest manner. In this Review, we discuss the salient points of the book based on our interpretation of its contents.

9m 42s By Sondra Thiederman

AUDIOBOOK SUMMARY

How to Work with and Lead People not Like You: Practical Solutions for Today's Diverse Workplace

In her book, How to Work with and Lead People not Like You, author Kelly McDonald explores the challenges to understanding and accepting people's cultures and values when they differ from ours. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

24m 14s By Kelly McDonald

AUDIOBOOK SUMMARY

Gender Ambiguity in the Workplace: Transgender and Gender-Diverse Discrimination

In Gender Ambiguity in the Workplace, Alison Ash Fogarty and Lily Zheng explore the various forms of discrimination and prejudice that gender-diverse people struggle with in their careers and suggest practical strategies for organizations to become truly inclusive of all gender identities. In this Review, we discuss the salient points of the book based on our interpretation of its contents.

18m 57s By Alison Ash Fogarty, Lily Zheng

AUDIOBOOK SUMMARY

The Inclusion Dividend: Why Investing in Diversity & Inclusion Pays Off

The Inclusion Dividend discusses how to establish an inclusive corporate culture and use diversity to maximize productivity and innovation. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

20m 21s By Mark Kaplan, Mason Donovan

Audiobook

Corporations Compassion Culture: Leading Your Business toward Diversity, Equity, and Inclusion

This audio edition provides guidance on creating a sustainable, inclusive, equitable, and compassionate business model that will thrive in businesses globally.

12h 23m 33s By Keesa C. Schreane

Audiobook

Authentic Diversity: How to Change the Workplace for Good

This audio edition explains how to transform diversity and inclusion from mere lip service into the very heart of leadership.

5h 8m 8s By Michelle Silverthorn

Audiobook

Diversity in the Workplace: Eye-Opening Interviews to Jumpstart Conversations about Identity, Privilege, and Bias

This audio edition explores real-world issues in a modern workday dynamic for members of marginalized communities and managers looking to equalize an imbalance.

4h 36m 53s By Bärí A. Williams

Audiobook

Allies and Advocates: Creating an Inclusive and Equitable Culture

This audio edition delivers a powerful and useful message about inclusion and diversity in everyday life. Read by the Author.

5h 40m 27s By Amber Cabral

Audiobook

Erasing Institutional Bias: How to Create Systemic Change for Organizational Inclusion

This audio edition is designed to raise awareness about imbalances and help us hold ourselves accountable for creating a world that works for everyone.

4h 29m 17s By Ashley Diaz Mejias, Tiffany Jana

Audiobook

Set for Inclusion: An Underlying Methodology for Achieving Your Inclusion Dividend

This audio edition provides an important, step-by-step template for leaders who are interested in creating and leveraging diversity and inclusion within their organizations.

2h 26m 30s By Mark Kaplan, Mason Donovan

Audiobook

The Inclusion Dividend: Why Investing in Diversity & Inclusion Pays Off

This audio edition provides a framework to tap the bottom line impact that results from an inclusive culture.

8h 3m 52s By Mark Kaplan, Mason Donovan

FREE ACCESS

SKILL BENCHMARKS INCLUDED

Diversity, Equity, and Inclusion

Ensuring a diverse workplace requires actively participating in and advocating for DEI supports can help foster an inclusive environment. This benchmark evaluates your understanding of this topic. Being aware of potential knowledge gaps allows you to better understand your current competency and areas for improvement, so you can find suitable content and curate your own learning path. The courses recommended at the end of this benchmark can help you fill potential gaps in your knowledge.

8m | 8 questions

FREE ACCESS

IT Skills & Salary Report

ESG Impact Report

Leading DEI In The Workplace

GETTING STARTED

COURSES INCLUDED

EARN A DIGITAL BADGE WHEN YOU COMPLETE THESE COURSES

BOOKS INCLUDED

AUDIOBOOKS INCLUDED

SKILL BENCHMARKS INCLUDED