DigComp: Information And Data Literacy Intermediate

https://www.skillsoft.com/channel/digcomp-0a23fb0a-3c8d-45f5-b08b-078e27d00cdc?digcomp=7407668&expertiselevel=6822463 https://www.skillsoft.com/channel/digcomp-0a23fb0a-3c8d-45f5-b08b-078e27d00cdc?digcomp=7407670&expertiselevel=6822463 https://www.skillsoft.com/channel/digcomp-0a23fb0a-3c8d-45f5-b08b-078e27d00cdc?digcomp=7407671&expertiselevel=6822463 https://www.skillsoft.com/channel/digcomp-0a23fb0a-3c8d-45f5-b08b-078e27d00cdc?digcomp=7407672&expertiselevel=6822463 https://www.skillsoft.com/channel/digcomp-0a23fb0a-3c8d-45f5-b08b-078e27d00cdc?digcomp=7407674&expertiselevel=6822463 https://www.skillsoft.com/channel/digcomp-0a23fb0a-3c8d-45f5-b08b-078e27d00cdc?digcomp=7407668&expertiselevel=6822464 https://www.skillsoft.com/channel/digcomp-0a23fb0a-3c8d-45f5-b08b-078e27d00cdc?digcomp=7407670&expertiselevel=6822464 https://www.skillsoft.com/channel/digcomp-0a23fb0a-3c8d-45f5-b08b-078e27d00cdc?digcomp=7407671&expertiselevel=6822464 https://www.skillsoft.com/channel/digcomp-0a23fb0a-3c8d-45f5-b08b-078e27d00cdc?digcomp=7407672&expertiselevel=6822464 https://www.skillsoft.com/channel/digcomp-0a23fb0a-3c8d-45f5-b08b-078e27d00cdc?digcomp=7407674&expertiselevel=6822464 https://www.skillsoft.com/channel/digcomp-0a23fb0a-3c8d-45f5-b08b-078e27d00cdc?digcomp=7407668&expertiselevel=6822465 https://www.skillsoft.com/channel/digcomp-0a23fb0a-3c8d-45f5-b08b-078e27d00cdc?digcomp=7407670&expertiselevel=6822465 https://www.skillsoft.com/channel/digcomp-0a23fb0a-3c8d-45f5-b08b-078e27d00cdc?digcomp=7407671&expertiselevel=6822465 https://www.skillsoft.com/channel/digcomp-0a23fb0a-3c8d-45f5-b08b-078e27d00cdc?digcomp=7407672&expertiselevel=6822465 https://www.skillsoft.com/channel/digcomp-0a23fb0a-3c8d-45f5-b08b-078e27d00cdc?digcomp=7407674&expertiselevel=6822465
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Explore fundamental concepts and terminology as you prepare for the TOSA DigComp exam.

GETTING STARTED

CompTIA A+ 220-1001: Installing Hardware & Display Components

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    Hard Drive Types
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    Memory
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Configuring Firewalls

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    Understanding Firewalls
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    Configuring the Windows Firewall Using Basic Settings
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Searching & Viewing Videos

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    Accessing the application
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    Signing in to your account
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Searching & Viewing Videos

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    Accessing the application
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    Signing in to your account
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Contact Tools

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    Using your address book
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    Adding a contact
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CompTIA A+ 220-1001: Network Types

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    Local Area Network (LAN)
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    Wide Area Network (WAN)
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Encryption & Malware

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    EFS
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    Encryption Methods
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Basic Formulas

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    Inserting a formula using the function library
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    Performing simple calculations
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Writing Effective E-mails and Instant Messages

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    Writing Effective E-mails and Instant Messages
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    E-mail Etiquette: Tone and Formatting
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Server Patching & Updating

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    Overview of Server Patching and Updating Solutions
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    Overview of Windows Server Update Services (WSUS)
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Backup Management

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    Database Backups
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    Backup Strategies
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Creating and managing teams & channels

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    Course Overview: Creating and managing teams & channels
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    Joining a team
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COURSES INCLUDED

CompTIA A+ 220-1001: Installing Hardware & Display Components
Time to upgrade your computer? Explore best practices to handle laptop hardware and components. In this course you will learn about SSD, hybrid, and magnetic hard drive types. Study various forms of computer memory. See how to install common hardware, such as keyboards, smart card readers, touchpads, Wi-Fi antenna connectors, webcams, touchscreens, and microphones. Get familiar wireless cards, Bluetooth modules, cellular cards, and mini PCIe. Learn the difference between LCD and OLED displays. Finally, learn about inverter power supplies used in LCD monitors
12 videos | 1h 4m has Assessment available Badge
CompTIA A+ 220-1001: Basic Cable Types
Examine the most common cable types and adapters encountered when working with computers and mobile devices, including network, video, multipurpose, peripheral, and hard drive cables. In this course, begin by learning about different Ethernet cable types such as Cat5, Cat5e, Cat6, Plenum, and 568A/B. Next, examine at the differences between shielded twisted pair and unshielded twisted pair cabling. Learn the basics of fiber optic cabling and coaxial cable. Look at some of the speed and transmission limitations of different network cables. Learners explore different video cables: VGA (Video Graphics Array); High Definition Multimedia Interface (HDMI); mini HDMI; DisplayPort; the Digital Visual Interface (DVI), and DVI-D/DVI-I. Learn about using Lightning and Thunderbolt cables. Examine Universal Serial Bus (USB) cables and the differences between USB, USB-C, USB2.0, and USB3.0. Then serial peripheral cables and hard drive cables such as SATA (Serial AT Attachment), IDE (Integrated Drive Electronics), and SCSI (Small Computer System Interface). Differentiate between adapters such as DVI to HDMI, USB to Ethernet, and DVI to VGA. A concluding exercise reviews working with network cables. This course can be used to help prepare for the 220-1001: CompTIA A+ certification exam
13 videos | 1h 14m has Assessment available Badge
CompTIA A+ 220-1001: Resolving Problems
In any technological environment, problems are inevitable. In this course, learners will look at detailed approaches to resolving problems by examining the six-step troubleshooting methodology used to resolve problems with computer systems. Through these well-documented steps, you will learn: the impact of corporate policies, procedures, and impacts before implementing changes; how to identify problem steps, such as questioning the user and inquiring about environmental and infrastructure changes; how to conduct external or internal research, based on symptoms, and establishing a theory of probable cause; testing the theory of the likely cause of the problem and evaluating your test results. Next, learn how to establish a plan of action to resolve the problem and implement the solution; verify full system functionality and, if applicable, implement preventive measures; and best practices in how to document findings, actions, and outcomes. This course wraps up with an exercise assignment to identify, resolve, verify, and document computer problems, while considering policies, procedures, and impacts. This course can be used to help prepare for the 220-1001: CompTIA A+ certification exam
8 videos | 34m has Assessment available Badge
CompTIA A+ 220-1001: Troubleshooting
Computer peripherals and mobile devices have similar troubleshooting workflows. Knowing how devices should work and troubleshooting common problems—part of maintenance—are important when preparing for exam CompTIA A+ 220-1001. Through this course, learn to troubleshoot post beeps codes, basic input/output system (BIOS) time settings, and booting to an incorrect device; to resolve issues relating to power such as overheating, smoke, and a burning smell; to troubleshoot common hard drive issues such as read/write, slow performance, failure to book, drive not recognized, and OS not found. Next, learn to investigate Redundant Array of Independent Disks (RAID) issues and failure conditions; to use self-monitoring, analysis, and reporting technology (S.M.A.R.T) error technology; how to fix video or display issues such as dead pixels, artifacts, color patterns, dim image, flickering, distortion; to troubleshoot issues with display, batteries, power, indicator lights, connectivity, touchscreen, performance, and GPS. Other issues: common wired and wireless network problems such as limited connectivity and unavailable resources, such as the Internet, printers, e-mail, Internet Protocol (IP) conflict, transfer speeds, and service set identifier (SSID) not found
10 videos | 1h 13m has Assessment available Badge
Configuring Wired & Wireless Networks
Networking allows devices and users to communicate and share data. Learn the core TCP/IP protocols, networking services, and command-line tools needed to build your basic networking capabilities.
17 videos | 1h 6m available Badge
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COURSES INCLUDED

Configuring Firewalls
Understanding your network includes characterizing and controlling traffic flow. Explore the role of firewalls, routers, and wireless settings in securing your network transmissions and access.
13 videos | 49m available Badge
Password & Audit Policies
Explore the fundamental security policies including password and audit policies.
8 videos | 31m has Assessment available Badge
Security Fundamentals: Firewalls
Discover various types of firewalls and filtering methods including packet filtering, circuit-level, application-level, and multilevel firewalls. Explore stateful vs. stateless inspections, Security Compliance Manager, and baselines.
11 videos | 25m has Assessment available Badge
Client & Email Security
Discover client protection practices, including methods for dealing with malware, anti-virus for client protection, using UAC and explore fundamental best practices for e-mail protection.
13 videos | 32m has Assessment available Badge
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COURSES INCLUDED

Searching & Viewing Videos
Get started viewing and sharing videos with the YouTube app. Discover how to create, access, and customize your account; search for and watch videos; subscribe to a channel; and manage your subscriptions.
9 videos | 37m available Badge
Publishing Videos & Managing Channels
Want to share videos on YouTube? Discover how to create and manage channels and playlists, publish videos, use tags and comments, and use the Creator Studio to generate reports about your account activity.
15 videos | 1h 11m available Badge
Creating & Editing Videos
Discover how to create your own videos with YouTube. Explore the YouTube tools to create video slideshows and montages, add music and annotations, and edit and customize your videos.
6 videos | 25m available Badge
Formatting Documents
Control every aspect of your text's appearance and structure with Word 2016's formatting tools. Use color, effects, and intuitive alignment tools to quickly transform your text and make your document more readable.
20 videos | 1h 38m has Assessment available Badge
Illustrating Documents
Sometimes images and illustrations say it better than text. With Word 2016 for Windows, you can insert images and videos from online and local locations, build custom equations, and create hyperlinks to other sources of information.
11 videos | 52m has Assessment available Badge
Creating Forms & Bulk Mailings
With Word 2016's forms and mailings tools, you can collect, process, and re-use data in a variety of different ways. Build data collection forms, import mailing lists, and create mail merge documents in a matter of minutes.
11 videos | 51m has Assessment available Badge
Formatting Data
Formatting data makes it easier to see and work with. Discover how you can align data, use colors and themes, resize rows and columns, and insert tables and borders in Excel 2016 to change data presentation.
14 videos | 51m has Assessment available Badge
Illustrating Documents
An Excel 2016 worksheet can contain more than just numbers and text. Discover how to insert and edit images, screenshots, and shapes; insert hyperlinks; and use the new Smart Lookup feature.
6 videos | 28m has Assessment available Badge
Custom & Conditional Formatting
To customize data, you can use the built-in formats in Excel 2016, or you can use your own. Learn how to create custom formats for numbers, text, and date and time, as well as how to create and use conditional formatting.
7 videos | 31m has Assessment available Badge
Finding, Sorting & Filtering Data
Excel 2016 includes a number of methods for locating and displaying only certain entries. Learn how to work with specific data using the Find and Replace tools, sorting and filtering, hiding duplicates, and grouping.
11 videos | 45m has Assessment available Badge
Extracting Information with Formulas
Excel 2016 has a number of formulas for extracting both numeric and textual data from cells. Discover how to use some of these formulas, including MONTH, DAY, YEAR, MAX, MIN, CONCATENATE, SEARCH, LEN, LOOKUP, and VLOOKUP.
13 videos | 49m has Assessment available Badge
Creating Charts & Graphics
Analyze and present your data in a visually attractive manner in Excel 2016. Learn how to insert and customize charts, create chart templates, work with different chart types, and use trendlines.
15 videos | 1h 7m has Assessment available Badge
Creating PivotTables & PivotCharts
Excel 2016 includes powerful tools to summarize, sort, count, and chart data. Learn how to create, edit, and format PivotTables and PivotCharts; use calculations; sort, filter, and group data; and work with a slicer.
15 videos | 1h 5m has Assessment available Badge
Working with Formulas
In addition to simple formulas, Excel 2016 has the power to solve more complex calculations. Explore how to calculate loan interest and payments, use the Goal Seek and forecast tools, and find and prevent duplicate values.
10 videos | 40m has Assessment available Badge
Building Web Pages
SharePoint offers sophisticated web page functionality, and once you master how, you can start building yours. Explore text formatting, the clipboard, structure, tables, images and videos, hyperlinks, and more.
15 videos | 52m available Badge
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COURSES INCLUDED

Searching & Viewing Videos
Get started viewing and sharing videos with the YouTube app. Discover how to create, access, and customize your account; search for and watch videos; subscribe to a channel; and manage your subscriptions.
9 videos | 37m available Badge
Browsing the Web
Edge is Microsoft's web browser, introduced in Windows 10. Discover Edge and its web surfing ability.
17 videos | 57m has Assessment available Badge
Searching the Web
Searching the web can be a big task, but Microsoft Edge can help simplify the process. Discover web search in Edge.
6 videos | 16m has Assessment available Badge
Saving, Bookmarking & Sharing Websites
Whether you're researching or simply creating a repository of your favorite sites, a key feature of web browsers is saving and sharing sites. Discover how to save, bookmark, and share sites in Edge.
7 videos | 19m has Assessment available Badge
Customizing the Browser
Everybody has their own preferences for web surfing, and Microsoft Edge makes it easy to tailor your experience. Discover how to customize Edge.
9 videos | 26m has Assessment available Badge
Protecting & Backing Up Data
To prevent data loss, you should always protect and back up your data. Discover how to work with external devices for backing up and restoring data, create restore points, and use Windows Defender to protect your computer.
11 videos | 44m available Badge
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COURSES INCLUDED

Contact Tools
Outlook 2016 makes it easy to keep track of people you connect with. Discover how to add, import,export, and categorize contacts; create and manage groups; and configure your address book.
11 videos | 47m has Assessment available Badge
Organizing Email
To be productive, you need to keep your Outlook 2016 emails organized. Explore how to mark, flag, categorize, filter, and sort emails; use conversations and folders; use conditional formatting; and handle junk email.
19 videos | 1h 15m has Assessment available Badge
Sign-in & Setup
Get started with Flickr. Discover how to create a Flickr account, introduce yourself to the interface, and look at how you can configure settings for your profile, privacy, permissions, email, and notifications.
5 videos | 24m available Badge
Interacting with the Community
The Flickr community is a great way to share your photos and view photos of others. Discover how to interact with others, including working with photo galleries, adding and following friends, using FlickrMail, and creating and using groups.
13 videos | 1h 4m available Badge
Setting Up A Profile
To get the most out of LinkedIn, you're going to need to know how to create and customize your profile. Learn how to create an account, sign in, and add information to your private and public profiles.
8 videos | 44m available Badge
Managing Contacts & Connections
To get started networking on LinkedIn, you are going to need to know how to add contacts and connections. Learn how to find people, companies, and organizations; send and manage invitations; and create connections.
5 videos | 24m available Badge
Sign-in & Setup
Instagram is an app that empowers you to share pictures and videos instantly. Discover how to sign-in and setup Instagram, from account creation to configuration.
9 videos | 43m available Badge
Sharing Photos & Posts
Instagram makes sharing photos and videos online simple. Discover how to share photos and posts, including videos, post management, commenting, and messaging.
16 videos | 1h 13m available Badge
Finding Pins & Boards
Pinterest is a web-based media platform for managing images and other media content. Explore Pinterest, and discover how to create and manage your account, and find pins, boards, and friends on the platform.
14 videos | 58m available Badge
Adding & Sharing Pins
Pins are used in Pinterest to share related content with other users. Find out how to create boards to organize your pins, add new pins from your browser or device, and share content via your inbox and an embeddable widget for your website or blog.
8 videos | 40m available Badge
Promoting a Business & Engaging with Users
Connect with users and promote your business on Twitter. Learn to identify trends, use hashtags effectively, deploy business-specific features and call-to-action buttons, and interact with Twitter users in meaningful and engaging ways.
10 videos | 1h 5m available Badge
Analyzing Audiences & User Behavior
With Twitter Analytics, you can get detailed information on how users are interacting with your tweets. Find out how to analyze global trends and engagement, explore audience metrics, and track tweet interaction and conversion events.
8 videos | 47m available Badge
Using Twitter Media Studio
Twitter Media Studio is your one stop shop for managing your multimedia activities on Twitter. Learn how to upload videos, GIFs, and images, share and schedule tweets, and keep track of your audience engagement and interactions.
5 videos | 25m available Badge
CompTIA Network+: Cloud Concepts
Cloud networking is a type of Internet-based network solution that makes resources available to network users via a central, third-party platform that is typically hosted online. In this course, you’ll learn about cloud deployment and service models, and explore how to select the appropriate solution depending on your organizational needs. In addition to SaaS, IaaS, and PaaS, you’ll explore the benefits of using the desktop as a service software technology. You’ll also learn about the relationship between local and cloud resources, as well as relevant security implications and considerations. You’ll also examine how multitenancy allows multiple customers of the same cloud vendor to use the same computing resources. Finally, you will explore the effects of elasticity on cloud computing, with a focus on one of the main features of cloud computing, the ability to increase or decrease (scale) the size or power of a cloud solution. This course is one of a collection of courses that prepares learners for the N10-008: CompTIA Network+ certification exam.
18 videos | 1h 56m has Assessment available Badge
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COURSES INCLUDED

CompTIA A+ 220-1001: Network Types
This course helps learners explore the common network and Internet connection types available to connect devices and businesses. First, you will take a look at the basic characteristics of a local area network, or LAN, a network of computers and other components such as printers located relatively closely together. Then explore the wide area network (WAN), effectively the complete opposite of the LAN. Learn about the personal area network, PAN, which refers to an interconnection of personal devices all within the range of an individual. Examine the features of the Metropolitan Area Network, MAN, larger than the LAN but not as large as the WAN. Next, the Wireless Mesh Network and the high-speed Internet service known as Cable Internet. Further tutorials look at the digital subscriber line or DSL Internet service; the benefits of using Fiber Optic connections; dial-up and satellite Internet access, and the Integrated Services Digital Network, or ISDN. You will learn about the Line-of-Sight, or LOS Internet service and look at Cellular Networks. Close out with an exercise on configuring Internet connections. This course can be used to help prepare for the 220-1001: CompTIA A+ certification exam
13 videos | 1h 7m has Assessment available Badge
CompTIA A+ 220-1002: Software Troubleshooting
Diagnosing problems within a network or a computer requires a special and versatile toolbox for the IT specialist. This 9-video series outlines many popular troubleshooting tools and practical strategies needed to quickly isolate all kinds of problems, regardless of platform, and resolve them, to help restore normal working conditions efficiently and quickly. Various process checklists are invaluable—the five-step system checklist, the six-step analyzing systems, the seven-step remediation of malware, all discussed here. Is the problem widespread or limited to one machine? Has anything significant been installed recently—hardware or software? Are users plagued by popups, spam, slow bootups, or slow performance? Do specific security issues need addressing? Is a Web-based email application (Hotmail, Yahoo, G-mail accounts) involved? If malware is suspected or discovered, the system is often infected; one machine or many may need to be rebooted, restarted, and cleaned—and antivirus or antimalware installed. Learn what to do and when to do it, from rolling back updates to restarting service. Course helps prepare for CompTIA+ certification exam 220-1002
9 videos | 55m has Assessment available Badge
Keeping Your Skill Set Current in the Digital Economy
The digital economy is revolutionizing the world of work. To stay relevant, individuals across all industries need to be open to continuous learning and developing talent. Through organizational learning, you can start developing employees by ensuring they are learning the necessary skills. In this course, you'll learn some of the key ways in which the world of work is changing and the skills that are in high demand. You'll also explore ways to choose what to learn in order to keep your skill set current, as well as develop people and encourage self-development. And you’ll also explore strategies to help advance your career in the digital economy.
5 videos | 17m has Assessment available Badge

COURSES INCLUDED

Encryption & Malware
Discover client protection practices including encryption, and explore malware concepts such as viruses, spyware, worms, and adware.
11 videos | 43m has Assessment available Badge
IT Security Fundamentals
The best protected companies are those that know how to use computers, network, and mobile devices with security in mind. Explore fundamental security concepts that apply to use as an end user.
13 videos | 46m has Assessment available Badge
Using Corporate Devices Securely
Using corporate computers and devices in a secure way helps ensure you don't jeopardize your work, organization or personal security. Explore common threats to corporate computers, including malicious attacks, and best practices.
13 videos | 43m has Assessment available Badge
Secure Corporate Communications & Networking
Social networking offers countless opportunities but just as countless are the security threats posed by these advancements. Explore the common threats to corporate computers and devices that exploit vulnerabilities in communications.
12 videos | 41m has Assessment available Badge
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COURSES INCLUDED

Basic Formulas
The power of Excel 2016 is the support provided for using formulas on your data. Learn how to work with formulas, including built-in formulas such as SUM and COUNT, perform rounding and ranking, and generate random numbers.
12 videos | 48m has Assessment available Badge
Inserting & Manipulating Data
Excel 2016 contains a number of features to aid in data insertion and manipulation. Explore numerous ways to insert, edit, and manipulate your data, including undo and redo, Flash Fill, spell check, and transposing a data range.
16 videos | 1h 3m has Assessment available Badge
Getting Started
PowerPoint is the presentation application that is included with Microsoft Office 2016. Discover how to locate and open the application, explore the interface tools and menus, and navigate between slides and presentations.
6 videos | 19m has Assessment available Badge
Creating Presentations
Create your slides, and finesse them like a pro. Discover how to use themes, create and manipulate slides, and work with slide elements.
13 videos | 45m has Assessment available Badge
Saving & Sharing Presentations
Once your presentation is done, you can save, export, and share it. Explore the methods for saving, backing up, exporting, and protecting PowerPoint 2016 presentations.
18 videos | 1h 1m has Assessment available Badge
Inserting & Manipulating Text
PowerPoint 2016 presentations contain two key elements: graphics and text. Discover how to manipulate text like a pro.
9 videos | 29m has Assessment available Badge
Opening & Setting Up
Before getting started with Word 2016 for Windows, you will need to know how to open the application and use the basic navigation tools. Learn how to scroll, zoom, and use the different view modes to take control of your workspace.
8 videos | 32m has Assessment available Badge
Creating, Opening & Saving Documents
Creating, saving, and opening documents are central to your user experience in Word 2016 for Windows. Learn how to create files, how to save them, and how to optimize your documents with accessibility and protection tools.
15 videos | 1h 8m has Assessment available Badge
Creating Graphics & Diagrams
With Word 2016's graphics tools, you can create charts and diagrams to add visual impact to your documents. Learn how to build diagrams, insert customizable SmartArt graphics, and transform your data using different chart types.
10 videos | 54m has Assessment available Badge
Using Table Tools
Bring structure to your technical data with Word 2016 table tools. Insert new entries, columns, or rows on the fly; apply formatting to make values stand out; and manipulate your data with the sort, filter, and calculation tools.
9 videos | 40m has Assessment available Badge
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COURSES INCLUDED

Writing Effective E-mails and Instant Messages
Email has become an indispensable communication tool for organizations, and plays a vital role in how they conduct business and maintain their operations. As a result, one of the most important communication skills to have in the workplace today is email etiquette. It can help ensure you get messages across quickly, appropriately, and concisely. In this course, you’ll learn some tried and tested guidelines for writing emails. You’ll explore the fundamental elements of written communication that every email should contain, and the importance of keeping emails concise. The course also covers the etiquette associated with using instant messaging programs as an extension of email.
7 videos | 17m has Assessment available Badge
Sending E-mails to the Right People
Sending an email to the wrong person, or excluding the right person, hinders effective communication and is a sign of poor email etiquette. Because email is so central to how organizations do business today, writing emails effectively – and getting them to the right people – is one of the most important communication skills to have. In this course, you’ll learn a vital facet of written communication: how to address and distribute emails. You’ll be introduced to best practices for deciding who to send emails to and how to flag emails appropriately. The course also covers proper etiquette for forwarding emails and using reply and reply all. In addition, it highlights some poor copying practices to avoid.
7 videos | 19m has Assessment available Badge
Organizing Your E-mail
In the modern business environment, it’s easy to feel overwhelmed by the volume of written communication that you need to process every day. To keep up, you need strong communication skills to sort, file, respond to, or delete all emails that you receive during your business day. In this course, you’ll learn some vital communication techniques for managing and writing emails effectively. The course covers email etiquette tips on how to use folders and filters to organize emails for increased efficiency, as well as guidelines on what emails to delete. You’ll also explore how to recover important information should you lose an email.
7 videos | 17m has Assessment available Badge
Configuring the Client
Customize Outlook 2016 to make it your own. Learn how to add multiple accounts; work with RSS feeds; customize the interface, ribbon, and Quick Access Toolbar; and use the import and export function.
11 videos | 53m has Assessment available Badge
Setting Up
Outlook 2016 is the email client that ships with the Microsoft Office suite. Discover how to configure an account, explore the interface and available tools, access help, and use keyboard shortcuts to help you save time.
6 videos | 25m has Assessment available Badge
Sending & Receiving Email
Outlook 2016 makes it easy to send and receive emails. Learn how to send, receive, reply to and forward emails; work with attachments; create out-of-office and automatic replies; and print emails.
16 videos | 1h 1m has Assessment available Badge
Exploring and setting up Microsoft Teams
Microsoft Teams is a platform that combines conversations, meetings, notes, and attachments. The service integrates with your company's Office 365 productivity suite. In this course, you will learn how to access and log into your Teams application from a Windows 10 desktop, and get an overview of the interface. Then, you will learn about more advanced features, such as notifications, status messages and your account's general settings, to be ready to interact with your colleagues.
10 videos | 37m has Assessment available Badge Certification PMI PDU
Using private messaging & call tools
Apart from conversing in channels, Microsoft Teams allows you to communicate privately with your colleagues in multiple ways. In this course, you will see how to send private messages to one or several people, as a group. All these messages and conversations can be easily managed. Along with messages, you will also see how to make audio and video calls. During these calls, you will be able to share content, use subtitles and even change your background. Finally, if your colleague is not available, learn how to leave a voicemail message.
12 videos | 46m has Assessment available Badge Certification PMI PDU
Working with Communication Sites
Communication Sites are great tools for sharing information within your team or organization. In this 11-video course, recorded in a SharePoint Online environment, learners will observe how to build a Communication Site, customize its name, theme, and layout, and ensure that other people in an organization can use and edit it. Begin the course by discovering how the Communication Site is used and organized from the Sharepoint homepage, and then explore how to easily create a Communication Site, with the help of customizable templates. You can create either a Team site or a Communication Site. Once created, learn how to edit a Communication Site; add items to a Communication Site; and analyze the site usage, so you can view how your users are interacting with your site. You will conclude the course by exploring how to manage a Communication Site, share and configure permissions with a specific user, and access the advanced settings option.
6 videos | 32m has Assessment available Badge
Creating a Team Site
SharePoint allows teams to work collectively to achieve better efficiency. In this 11-video course, recorded in a SharePoint Online environment, learners can explore team sites, and discover how to add features, create site and Web Part pages, add content, customize site headers, edit links and use the Recycle Bin. Begin the course by learning how to create a team site, which is a useful way of centralizing your work and encouraging collaboration between team members. Explore how to edit a team site, manage site information and content. Learn how to identify and use site pages. Create a news post, so you can publish news to your team site; add features, or create a wiki page. Also create a Web Part page, which combines apps, different content types, and pooled data. Learn how to add content to your site; customize a site header or image, and edit site links. The course concludes by showing learners how to use the team site Recycle Bin.
11 videos | 49m has Assessment available Badge
Working with Document Libraries
Document libraries allow you to subdivide content for specific projects. Learners can explore libraries and how to create them, add files, configure lists, use version history, share and check out items, create alerts, and export lists and libraries in this 11-video course, recorded in a SharePoint Online environment. You will begin by observing how to create a library, which is a great way of sharing files with other users and editing documents together. Then explore how to add a file to a library; organize files, and configure a library. Delve into activating version history in SharePoint; share items from a library, and check out a document, very useful if you are intending to make important changes to it and want to prevent anyone else from making modifications when you do. Next, examine how to create alerts; how to activate the Require Approval setting for items in SharePoint; and learn how to download documents to your computer. The course concludes with an exploration of exporting libraries to other applications.
11 videos | 51m has Assessment available Badge
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COURSES INCLUDED

Server Patching & Updating
A huge trend in security is the rapid updating of security controls of server systems. Examine the implementation of secure server patching and updating with Windows Server Update Services (WSUS).
9 videos | 49m has Assessment available Badge
Managing Malware Solutions
A huge trend in security is the real-time protection from the emergent threats of the 21st century Internet. Discover malware solutions using both Windows Defender and AppLocker.
13 videos | 1h has Assessment available Badge
Core Security
One of the building blocks of successful IT security practices is a fundamental understanding of security layers. Explore some of the main core concepts in IT security.
13 videos | 33m has Assessment available Badge
Internet & Wireless Security
Explore Internet and wireless security layers, including keylogging, browser settings and zones, and SSID and MAC filters.
7 videos | 22m has Assessment available Badge
Authentication
One of the building blocks of successful IT security practices is a fundamental understanding of operating system security. Explore the concept of user authentication, including multifactor and RADIUS authentication.
7 videos | 26m has Assessment available Badge
Permissions
Explore the fundamental concepts of file system, registry, share, and NTFS permissions
9 videos | 41m has Assessment available Badge
Network Isolation
One of the building blocks of successful IT security practices is a fundamental understanding of network security. Discover key concepts about network isolation methods including VLANs, DMZs, VPNs, and Server and Domain isolation.
10 videos | 21m has Assessment available Badge
Protocol Security
Explore key protocol security concepts including, tunneling, protocol spoofing, network sniffing, common network attack methods.
7 videos | 16m has Assessment available Badge
Server Protection
Explore the fundamental best practices for server protection including separation of services, server hardening, securing dynamic DNS updates, and Read-only Domain Controllers
6 videos | 9m has Assessment available Badge
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COURSES INCLUDED

Backup Management
A tested backup strategy is the most effective means of protecting your data from potential disaster. Explore SQL Server 2016 backup management practices, including backup strategies, media options, and retention and recovery models.
16 videos | 1h 42m has Assessment available Badge
Backing Up & Recovering Data
A key responsibility of an Oracle database administrator is protecting databases from failure. Learn how to back up and recover databases, how to migrate and load data, and how to work with external tables in Oracle Database 12c.
17 videos | 1h 20m has Assessment available Badge
Importing & Exporting Data
An Oracle database administrator is responsible for ensuring data is secure and available. Explore working with Oracle data, including data migration, the Oracle Data Pump, SQL*Loader files, and external tables.
11 videos | 48m has Assessment available Badge
Protecting & Backing Up Data
To prevent data loss, you should always back up your data. Discover how to work with external devices to protect and backup your Windows 10 computer system. During this course, you will learn how to format your external storage device, how to store and retrieve files. See how to create data backup files, recover your data from a backup file, and create a system restore point. Get to know the security features and functions of Windows Defender. Configure and run a virus scan. Configure your protective privacy settings for your account, for your overall system, and for your input/output devices.
12 videos | 49m has Assessment available Badge
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COURSES INCLUDED

Creating and managing teams & channels
In this course, you are going to learn how to create teams and channels. Once you know how to make new teams, you can then find out how to configure team settings such as the logo, description, and channels within them. You can also manage a team and channels member roles and access to the content.
11 videos | 42m has Assessment available Badge Certification PMI PDU
Customizing System Appearance
Windows 10 lets you customize many of the interface items. Discover how to use Tablet mode; customize the Start menu, taskbar, and desktop icons and background; add and remove toolbars; and configure date, time, and sound alerts.
19 videos | 1h 30m available Badge
Configuring & Optimizing a System
Keep Windows 10 running its best. Explore optimization techniques, including working with the Control Panel, Task Manager, and Resource Monitor; creating and using tasks; and managing disk space.
9 videos | 35m available Badge
Configuring Network & Share Settings
Windows 10 lets you create a network with other computers to share folders and files. Discover how to create, configure, and manage a HomeGroup; share files and folders; and connect and configure a Wi-Fi connection.
9 videos | 36m available Badge
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