Microsoft 365 Administration: Microsoft 365 2019 beginner

https://www.skillsoft.com/channel/microsoft-365-administration-6ea16b11-161b-11e7-bf96-7fcd66e560cd?technologyandversion=69529826&expertiselevel=994038 https://www.skillsoft.com/channel/microsoft-365-administration-6ea16b11-161b-11e7-bf96-7fcd66e560cd?technologyandversion=994040&expertiselevel=994038 https://www.skillsoft.com/channel/microsoft-365-administration-6ea16b11-161b-11e7-bf96-7fcd66e560cd?technologyandversion=994039&expertiselevel=994042 https://www.skillsoft.com/channel/microsoft-365-administration-6ea16b11-161b-11e7-bf96-7fcd66e560cd?technologyandversion=994040&expertiselevel=994042 https://www.skillsoft.com/channel/microsoft-365-administration-6ea16b11-161b-11e7-bf96-7fcd66e560cd?technologyandversion=994040&expertiselevel=994043 https://www.skillsoft.com/channel/microsoft-365-administration-6ea16b11-161b-11e7-bf96-7fcd66e560cd?technologyandversion=69483752&expertiselevel=994042 https://www.skillsoft.com/channel/microsoft-365-administration-6ea16b11-161b-11e7-bf96-7fcd66e560cd?technologyandversion=69529826&expertiselevel=994042 https://www.skillsoft.com/channel/microsoft-365-administration-6ea16b11-161b-11e7-bf96-7fcd66e560cd?technologyandversion=69483752&expertiselevel=994043 https://www.skillsoft.com/channel/microsoft-365-administration-6ea16b11-161b-11e7-bf96-7fcd66e560cd?technologyandversion=69529826&expertiselevel=994043
  • 178 Courses | 93h 42m
  • 1 Book | 3h 52m
  • Includes Lab
  • 137 Courses | 93h 9m
  • 203 Courses | 129h 28m
  • 1 Book | 3h 52m
  • 4 Courses | 2h 11m
  • 1 Book | 3h 52m
  • 22 Courses | 22h 49m 28s
  • Includes Lab
  • 10 Courses | 9h 40m 5s
  • Includes Lab
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Discover the power and breadth of Microsoft 365 (MS365), Microsoft's cloud productivity solution.

GETTING STARTED

Microsoft 365 Fundamentals: Understanding Cloud Concepts

  • 1m 22s
  • 7m 12s

GETTING STARTED

Managing Microsoft Teams: Upgrading to Teams

  • 1m 59s
  • 8m 55s

GETTING STARTED

Configuring a Messaging Platform: Messaging Infrastructure Lifecycle

  • 2m 6s
  • 5m 40s

GETTING STARTED

Microsoft 365 Mobility & Security: Implementing Mobile Device Management

  • 1m 56s
  • 9m 11s

COURSES INCLUDED

Microsoft 365 Fundamentals: Understanding Cloud Concepts
This course prepares you for the Microsoft 365 Fundamentals Exam (MS-900), by focusing on cloud concepts, one of the four main categories in the exam. In its 10 videos, learners will explore several forms of the cloud, including public, private, and hybrid clouds, and how the cloud differs from on-premises data. You will learn about MS Office 365 Cloud services and its key features and benefits, and examine the key features and benefits of Internet-based public clouds. Then learn about private clouds, which are often on-premises, owned and operated by the organization, and rely on the organization's own security structures to maintain privacy and stay secure. This course goes on to discuss pros and cons of on-premises data centers. You will also explore the costs of on-premises IT infrastructure versus a cloud-based deployment, and learn the pros and cons of a cloud solution, as well as its attractive features: for example, uptime. Finally, you will learn that a cloud provider offers 99.999 percent uptime, since it relies on redundancy.
10 videos | 36m has Assessment available Badge
Microsoft 365 Fundamentals: Cloud Benefits & Considerations
Learners focus on cloud computing and prepare for the Microsoft 365 Fundamentals (MS-900) Exam in this 11-video course. First, you will learn that Microsoft 365 is an integrated, complete solution that allows users to work from anywhere while taking advantage of its security and device management capabilities. You will also learn practical applications for cloud computing, some myths and facts about the cloud, and key opportunities and benefits of a cloud solution for business. Next, the course explores security issues and the types of data to be protected: financial, customer, company, and proprietary data, along with security issues and features of cloud-based solutions, what availability and accessibility are, and the impact of uptime. You will learn how to plan and strategize organizational needs to determine which cloud service to purchase. Learn about established use cases for the cloud, scalable usage, chatbots automated services, and tools to communicate and collaborate, such as Skype, SharePoint, and Teams. Finally, you will learn about productivity tools available in Microsoft 365.
11 videos | 34m has Assessment available Badge
Microsoft 365 Fundamentals: Cloud Services & Principles
In this 12-video course focusing on cloud computing, in preparation for the Microsoft 365 Fundamentals (MS-900) Exam, learners can explore cloud concepts, and Microsoft 365 services, including product pricing and support. First, learn how security, compliance, and trust are protected in Microsoft 365. You will then learn about various cloud services, including ITaaS (IT as a service), SaaS (software as a service), IaaS (infrastructure as a service), and PaaS (platform as a service). The course uses a business case study to demonstrate cloud services and security principles; in it, you will examine public, private, and hybrid cloud services, and discuss their unique security issues. This course discusses security as it pertains to business, and will demonstrate how to see data security through the CIA (confidentiality, integrity, and availability) triad. You will examine encryption and multifactor authentication to protect information, and listen to a discussion of compliance issues for businesses adopting cloud solutions. Finally, explore the steps that go into creating a business case for a cloud solution.
12 videos | 42m has Assessment available Badge
Microsoft 365 Fundamentals: Windows 10 Enterprise
This course explores Windows 10 Enterprise and its security features, in preparation for the Microsoft 365 Fundamentals (MS-900) Exam, which focuses on understanding cloud concepts and core Microsoft 365 services. In its 15 videos, you will learn how Microsoft 365 focuses on security, compliance, privacy, and trust, and about Microsoft's pricing and support. Next, learn about the Modern Desktop, and Desktop as a Service. Then learn the differences between Windows 10 Pro for Workstations, Windows 10 Pro, and Windows 10 Enterprise, and how each edition suits different kinds of businesses. The course goes on to discuss how Microsoft FastTrack can assist organizations when moving to the cloud. You will explore the key features and security benefits of Windows 10 Intelligent Security, including Windows 10 Defender Anti-Virus, and learn how to access Defender and run a scan of your system. You will learn how to access and configure Defender Firewall. Finally, learners will examine Windows Defender ATP (Advanced Threat Protection), and Endpoint Detection and Response to ensure system integrity.
15 videos | 1h 6m has Assessment available Badge
Microsoft 365 Fundamentals: Windows 10, Autopilot, & Azure
Learners will explore an overview of the cloud and its various forms, including public, private, and hybrid clouds, in this 10-video course, which helps prepare for the Microsoft 365 Fundamentals (MS-900) exam, including Windows 10, deployment, licenses, and upgrades. The course opens by discussing specifically what the cloud means and what it represents to individuals and organizations today, beginning with basic concepts: first, the cloud is at its core, networking, but uses the Internet to connect to the cloud network rather than a private dedicated connection to a local area network; the most common cloud services, including remote storage and retrieval of data; and the three types of clouds: public, where space is purchased on shared servers; private; and hybrid, a combination of the two. Similarities and differences between on-premises data solutions and cloud-based data solutions are also covered. A concluding exercise asks learners to describe the cloud, the public cloud, and the private cloud, and to explain pros of the cloud.
16 videos | 49m has Assessment available Badge
Microsoft 365 Fundamentals: Deployment Planning, Azure, & Updates
In this 16-video course, learners will explore deployment planning, Microsoft Azure, and Windows 10 update channels, as part of their preparation for the Microsoft 365 Fundamentals (MS-900) exam. The course begins by discussing how to plan for deployment of Windows 10, including an introduction to Azure, showing how to access the Azure Portal and create resources. You will learn about update and servicing options for Windows 10, and how you should prepare for a Windows 10 servicing strategy. Other key topics covered in this course include what deployment rings are; how to assign devices to servicing branches in a Windows 10 deployment; and how to optimize Windows 10 updates. The closing exercise asks learners to explain Windows 10 updates and servicing channel; list the three Windows 10 servicing channels; describe at least three elements for strategizing deployment; explain three ways to assign devices to the semiannual channel; and explain two peer-to-peer options for optimizing updates.
16 videos | 1h 13m has Assessment available Badge
Microsoft 365 Fundamentals: Windows 10 & Admin Center
Explore exactly what Microsoft 365 is, and why users need it, in this 19-video course, used in preparation for the Microsoft 365 Fundamentals (MS-900) exam. The course offers detailed descriptions of Windows as a Service (WaaS), and its key features and benefits. Learners will hear a practical discussion of Windows 10 updating, and learn more about tools used for assessment and updating. Next, you will receive an introduction to the Microsoft 365 Admin Center, including extensive support information and a mechanism for contacting support directly. Among other key topics covered here are Enterprise Mobility, the Windows Assessment and Deployment kit, and how to configure group policy (with administrator's privileges) with Windows 10 business editions: previewing builds, feature updates, and quality updates. The concluding exercise allows learners to demonstrate use of the Admin Center, including gaining access, reviewing your subscription, and demonstrating how to add a user; making practical use of Access support; and switching to the Admin Center preview.
19 videos | 1h 25m has Assessment available Badge
Microsoft 365 Fundamentals: Microsoft 365, Exchange, & SharePoint
This 18-video course, used to help learners prepare for the Microsoft 365 Fundamentals (MS-900) exam, offers guidance on Microsoft 365's powerful array of apps and services. Explore Enterprise Mobility Plus Security, Exchange Online, and SharePoint Online. The course specifically discusses features and benefits of Exchange Online, to which users subscribe on a monthly basis and receive a mailbox that lives in the Cloud on Microsoft's servers (all the information Outlook users are accustomed to: email, calendars, contacts, and tasks). Learners also hear about various features for Exchange Online in Office 365 plans; and how to access Exchange Online settings. Next, learn about various features of SharePoint Online and its benefits; various features for SharePoint Online in Office 365 plans; and how to access and use SharePoint Online. The concluding exercise directs learners to demonstrate knowledge gained by explaining Exchange Online and SharePoint Online; listing four core Outlook features provided by Exchange Online and three key goals of SharePoint Online; and describing subscription options for Exchange Online and SharePoint Online.
18 videos | 45m has Assessment available Badge
Microsoft 365 Fundamentals: Skype for Business, Teams, & Collaboration
Microsoft 365, an integrated complete solution that allows users to work from everywhere while taking advantage of its security and device management capabilities, unleashes integrated collaboration tools that empower users in an organization. This 12-video course describes the various ways in which Microsoft 365 enables collaboration with Microsoft Teams, which provides integration with more than 140 apps and services and secure encryption, among other features. SharePoint Online, OneDrive, and Yammer. Other key topics covered include Azure; Skype for Business, a cloud-hosted communications solution with both audio and video components, which operates on multiple devices and can even be used with meeting room systems; and Microsoft Teams, a full-featured solution for hosting online meetings, live events, and video conferencing. A concluding exercise involves providing explanations of Skype, Teams, and collaboration, and their core features, elements, subscription options, and collaboration tools. The course can be used as part of preparations for the Microsoft 365 Fundamentals (MS-900) exam.
12 videos | 38m has Assessment available Badge
Microsoft 365 Fundamentals: Office 365 & Collaboration
This 13-video course allows learners to explore Microsoft 365 collaboration features and Office 365 deployment, as part of preparations for the Microsoft 365 Fundamentals (MS-900) exam. In this course, you will hear detailed discussion of Office 365 deployment consideration, along with descriptions of the various ways Office 365 enables collaboration, including collaboration with Office 365 groups, Dynamics 365, and email collaboration. Learn about Deploy and Dynamics 365, a suite of enterprise resource planning (ERP) solutions that includes customer resource management (CRM). Learn more about creating groups with SharePoint, Outlook, Teams, Yammer, or Planner; about Outlook, Microsoft's e-mail client; and about the three Office 365 business plans and their various monthly costs and features. A concluding exercise asks learners to explain Office 365 plans and collaboration; describe the three Office 365 plans for business and the four Office 365 plans for enterprises; discuss the three Office 365 update channels; explain ways to collaborate with Office 365 Groups; and describe four ways to collaborate with Outlook.
13 videos | 40m has Assessment available Badge
Microsoft 365 Fundamentals: Protecting Your Information
In this 18-video course, learners can explain security with Microsoft 365 business, including identity protection and management and protecting one's information with Microsoft 365. Specific topics covered in the course include identity protection, document safety, network security and device security. You will learn about other key topics, such as on-premises identity protection, cloud identity protection, hybrid identity protection, and multifactor authentication. Then explore key elements of Azure information protection, and how to prepare for and enable multifactor authentication. Finally, listen to a discussion of Windows analytics tools and watch demonstrations of how to add them in the Azure portal. The concluding exercise asks learners to describe information protection features; explain three principles of Microsoft 365 Threat Protection; list tools used in Microsoft 365 Threat Protection and three principles of security management; and to explain three choices for cloud authentication and explain how users interact with Azure Information Protection. This course can be used as part of preparations for the Microsoft 365 Fundamentals (MS-900) exam.
18 videos | 51m has Assessment available Badge
Microsoft 365 Fundamentals: Azure AD & Access Management
This 15-video course explores such topics as Azure Active Directory Domain Services AD DS) and access management features in Microsoft 365. Modern businesses need modern security and safe access for users that could be easily managed by administrators, and Microsoft 365 provides those features. Key topics covered in the course include directory structures and their role in network and organizational environments; trust as the security principle defining information and access safety, established by a directory structure managed and maintained by network administrators and delivered to end users. Examine the concepts of protection and domain controllers. Learn about Azure AD Connect, pass-through authentication, Azure AD Seamless Single Sign-On, and federation using Azure AD. A closing exercise asks learners to describe features of AD DS; list examples of AD DS objects and three AD DS Forest models; list four editions of Azure AD; and list the steps for enabling password hash synchronization. The course can be used as part of the preparation for the Microsoft 365 Fundamentals (MS-900) exam.
15 videos | 35m has Assessment available Badge
Microsoft 365 Fundamentals: Mobile Management & Security and Compliance
Learners can explore the fundamental key features in Microsoft 365 of Enterprise Mobility + Security, Microsoft's Global Data Centers. Cloud App Security, and the security and reporting features found in the Office 365 Security & Compliance Center, in this 16-video course. Other key topics covered in the course include Microsoft Enterprise Mobility + Security's purpose and how it enables organizations to utilize mobile devices in a protected environment; Azure Information Protection, which classifies and protects data in the cloud; Azure Advanced Threat Protection, which detects suspicious behavior; and Microsoft's Advanced Threat Analytics, which protects in-house networks from attacks. Learn more about the concepts of mobility and adoption. A concluding exercise directs learners to describe trust relationship mechanisms; describe the two core functions of Microsoft Intune; explain how MDM (mobile device management) provides access control; describe device availability in MDM versus Intune and describe the controls of Microsoft's global data centers. The course can be used to prepare for the Microsoft 365 Fundamentals (MS-900) exam.
16 videos | 46m has Assessment available Badge
Microsoft 365 Fundamentals: Microsoft 365 Pricing and Support
In this 13-video course, learners can explore Microsoft 365 pricing and support, including the benefits of Microsoft 365 subscription options and licensing, payment, and best practices. Key features covered in this course include the Microsoft productivity library, filled with relevant topics, articles, and training for organizations; collaboration; and security and compliance. Become familiar with the Microsoft 365 information page and its product information for business, enterprise, and education. Next, explore subscription options for various organizations, including Microsoft 365 Business, Microsoft 365 Enterprise, Microsoft 365 F1, and Microsoft 365 Education, and payments. A concluding exercise asks learners to describe Microsoft 365 pricing and support; to list three key issues when considering unexpected on-premises costs and two key issues when considering spend; to describe three key considerations for cloud adoption, four main collaboration tools of Office 365, and two Cloud Solution Provider (CSP) licensing models. The course can be used as part of preparations for the Microsoft 365 Fundamentals (MS-900) exam.
13 videos | 42m has Assessment available Badge
Microsoft 365 Fundamentals: Microsoft 365 Purchasing & Support
In this 11-video course, learners preparing for the Microsoft 365 Fundamentals (MS-900) exam can explore such topics as how to determine a cost-benefit analysis (CBA) when considering a migration to Microsoft 365. You will learn how to use the Microsoft ROI (return on investment) calculator; about assessing on-premises versus cloud solutions; and details on support options and service level agreements (SLAs). Next, learn to use the service health feature in the Microsoft 365 portal, with three categories for information provided: an overview of all subscription services called All services; and two sections for filtering out actionable and informational items-an incidents section for services flagged as actionable items, and the advisories section for informational items. In a concluding exercise, learners are asked to describe Microsoft 365 purchasing considerations; to explain three basic steps of performing a CBA; to list two types of expenditures when considering on-premises or the cloud; to explain support options available to Microsoft 365 subscribers and three categories of service health, plus practical reasons to move to the cloud.
11 videos | 34m has Assessment available Badge
Administering Microsoft Teams Bootcamp: Session 1 Replay
This is a recorded Replay of the Administering Microsoft Teams Live session that ran on August 31st at 11 AM ET. In this session Aaron Sampson introduces you to Microsoft Teams Core Components, Client App, Governance and Management, and Creating and Managing Teams.
1 video | 4h 7m available Badge
Administering Microsoft Teams Bootcamp: Session 2 Replay
This is a recorded Replay of the Administering Microsoft Teams Live session that ran on September 1st at 11 AM ET. In this session Aaron Sampson introduces Security and Compliance, Device Compliance, Auditing, Content Search and Data Retention, and Managing Meetings.
1 video | 3h 31m available Badge
Administering Microsoft Teams Bootcamp: Session 3 Replay
This is a recorded Replay of the Administering Microsoft Teams Live session that ran on September 2nd at 11 AM ET. In this session Aaron Sampson discusses Live Events, Call Quality, and Phone Systems.
1 video | 3h 18m available Badge
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COURSES INCLUDED

Managing Microsoft Teams: Upgrading to Teams
Microsoft Teams enables organizations to combine chat, calling, collaboration, meetings, file storage, and app integration into a single user interface. By doing so, this allows users to be more productive and accelerate business outcomes. In this course, you'll explore the necessary steps required to successfully upgrade from Skype for Business to Microsoft Teams. Teams upgrade strategies can vary depending on the organization, and include options for selective user or all-in upgrade approaches. You will discover pre and post upgrade tasks, upgrade paths and coexistence modes, upgrade notifications, and meeting migrations. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
20 videos | 2h 2m has Assessment available Badge
Managing Microsoft Teams: Configuring Network Settings
The Network Planner tool is used to help organize network requirements when connecting an organization to Microsoft Teams. In this course, you will learn how to use the Network Planner tool to create custom personas, add network plans, and create reports used to review bandwidth needs with recommendations. You will then learn how to use the Network Testing Companion to assess network readiness, and explore how to configure media optimizations using Quality of Service. Lastly, discover how to configure network ports and protocols, and network settings and locations, including emergency addresses and network topologies. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
19 videos | 1h 59m has Assessment available Badge
Managing Microsoft Teams: Governance & Lifecycle Management
Microsoft Teams has numerous lifecycle and governance capabilities and features that an organization can use for successful implementations. In this course, you'll learn how to create and manage templates in Teams using the admin center. Templates provide a predefined team structure that can enable better overall consistency across the organization. You'll then learn how to set up policies for Microsoft 365 group creation, and configure Microsoft 365 groups, expiration policies, and naming policies. Lastly, you'll learn how to archive, unarchive, restore, and delete a team in Microsoft Teams. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
18 videos | 1h 49m has Assessment available Badge
Managing Microsoft Teams: Enabling Guest Access
Guest access enables teams within an organization to collaborate with people and businesses outside of the organization. This is possible by granting guest access to resources such as channels, chats, and applications. In this course, you'll learn how to configure guest access and guest permissions in Teams. You'll also learn how to configure meetings and live events, as well as messaging and calling options for guests. Finally, you'll also explore how to manage guests using Azure AD access reviews and the Azure AD portal. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
16 videos | 1h 37m has Assessment available Badge
Managing Microsoft Teams: Managing Security & Compliance
Microsoft Teams offers various security and compliance features such as retention policies, eDiscovery and legal holds. Ensuring organizational compliance can include safeguarding sensitive data as well as preventing and blocking harassing behavior in meetings. In this course, you'll explore how to assign Microsoft Teams admin roles in Azure Active Directory. You'll then discover how to manage compliance features such as retention policies, explore how to create security and compliance alerts, and create information barrier policies. Lastly, you will learn how to access and interpret security reports for Microsoft Teams. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
18 videos | 1h 59m has Assessment available Badge
Managing Microsoft Teams: Endpoints
Endpoints in Microsoft Teams can include computers, laptops, tablets or mobile devices running Microsoft Teams. The term endpoint is also used to describe how the user connects to a device. This can include using the built-in speaker or microphone, a headset, or earbuds. In this course, you'll learn how to deploy the Microsoft Teams client on devices running MacOS, mobile operating systems, and devices running virtualization software. You will then explore how to manage configuration profiles, device tags, and device settings and firmware. Lastly, you'll discover how to configure Microsoft Teams Rooms. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
16 videos | 1h 35m has Assessment available Badge
Managing Microsoft Teams: Monitoring & Analyzing Service Usage
Microsoft Teams offers several analytics and reporting features that help gain insight into how users are using Teams to collaborate and improve productivity. Optimize user experience by reviewing analytic data and learn how users are communicating, and which devices are being used to connect to Teams. In this course, you'll explore how to view and interpret Microsoft Teams and Microsoft 365 usage reports. You'll then discover how to optimize and analyze call quality using Call analytics and the Call Quality Dashboard. Lastly, you'll discover how to use Power BI to identify call quality issues. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
20 videos | 1h 55m has Assessment available Badge
Managing Microsoft Teams: Managing Chats & Collaboration
Microsoft Teams includes numerous features designed to increase an organization's collaboration and productivity. In this course, you'll learn how to provide and manage external access to domains using the Microsoft Teams admin center. You'll examine how external access features give outside organizations the ability to call, chat, and schedule meetings within Teams. Next, you'll examine how to configure external access for SharePoint and integrate e-mail solutions within Teams. Lastly, you'll learn how to work with channels, messaging policies, and cloud file storage options for collaboration. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
15 videos | 1h 30m has Assessment available Badge
Managing Microsoft Teams: Managing Meeting Experiences
Meetings in Teams are a key collaboration feature that allow users to communicate using audio, video, and screen sharing capabilities. In this course, you'll learn about the different meeting types in Teams and how to configure meeting settings and policies. You'll also learn about live events, a feature that enables users to broadcast videos and content to large audiences all with Teams. Lastly, you'll explore how to configure and manage conference bridge audio settings using the Microsoft Teams admin center. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
12 videos | 1h 9m has Assessment available Badge
Managing Microsoft Teams: Managing Phone Systems
Phone systems in Teams allow organizations to replace outdated existing phone system equipment, while enabling a move to a more integrated and scalable solution all from within Teams. In this course, you'll explore the basics of phone systems and learn how to set up phone features such as voicemail, call queues, and caller ID. You'll discover how to use policies to then manage call park, calling, and caller ID. Finally, you'll learn how to create and configure auto attendants and manage resource accounts. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
20 videos | 2h 11m has Assessment available Badge
Managing Microsoft Teams: Managing Phone Numbers
Phone numbers allow users to initiate and receive phone call communication from within Teams. In this course, you'll learn how to order phone numbers and manage service numbers for users within an organization. You'll learn how to create, edit, and assign phone numbers for users, and work with emergency addresses and calling features within Teams. Lastly, you'll explore how to recommend a Public Switched Telephone Network connectivity solution based on organizational requirements and how to configure and manage Direct Routing. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
19 videos | 1h 58m has Assessment available Badge
Managing Microsoft Teams: Working with Teams
A team is a collection of people that are grouped together around a common goal or objective. Teams can be configured to include only invited users or they can be configured as public to allow anyone in the organization. In this course, you'll learn how to create and manage teams and org-wide teams. You'll explore how to upgrade an existing resource to a team, as well as how to manage team settings and permissions. Lastly, you'll examine how to manage privacy levels for a team. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
12 videos | 1h 9m has Assessment available Badge
Managing Microsoft Teams: Managing Team Membership & App Policies
Users can be added to a team as either an owner or a member in Microsoft Teams. In this course, you'll learn how to manage users in a team, including how to configure dynamic membership and manage access reviews for team members. Discover how to create and update a dynamic group in Azure Active Directory, and provide an overview of access reviews for team members. You'll also learn how to create and manage app permission policies and app setup policies. This course is one of several that will help prepare learners for the MS-700: Managing Microsoft Teams certification exam.
18 videos | 1h 46m has Assessment available Badge
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COURSES INCLUDED

Configuring a Messaging Platform: Messaging Infrastructure Lifecycle
Learners can prepare for the MS-200 Planning and Configuring a Messaging Platform certification exam by exploring how to manage the messaging infrastructure lifecycle in this 23-video course. You will learn how to plan an Exchange Server installation, prepare Active Directory for Exchange, and install and update Exchange services. Then examine the process for planning for an Exchange server installation, including Exchange architecture, requirements, and prerequisites. You will learn to use the Exchange Deployment Assistant, and install and configure an Office online server. Learners next examine Active Directory communication, changes made to the schema by Exchange installations, and changes made to the Active Directory forest and domains. This course demonstrates how to prepare Active Directory for Exchange Server, to install the Exchange mailbox, and describes Exchange Edge server roles. Learn how to perform an unattended installation, delegate an installation of Exchange, and upgrade Exchange to the latest cumulative update. Finally, you will learn about Exchange integration options and post installation tasks, how to verify the Exchange installation, and how to install management tools.
23 videos | 1h 54m has Assessment available Badge
Configuring a Messaging Platform: Database Management
In this 14-video course, learners can explore how to plan, create, configure, and troubleshoot databases for a modern messaging infrastructure, as they prepare for the MS-200 Planning and Configuring a Messaging Platform certification exam. You will begin the course by exploring what to consider when planning mailbox database requirements, followed by a demonstration of how to create a Microsoft Exchange Mailbox and access and set its properties. Next, learners watch a practical demonstration of how to use shell cmdlets (lightweight commands in PowerShell) to move, mount, dismount, and remove a mailbox. Learn the basic rudiments of troubleshooting mailboxes. Finally, you will follow a demonstration of how to verify the Exchange Mailbox Assistant Services as healthy. After completing this course, you will be able to test to be sure that the Exchange search feature is enabled and functioning and be able to test the health of an instance of the Microsoft Exchange Mailbox Replication Service.
14 videos | 1h 3m has Assessment available Badge
Configuring a Messaging Platform: Recipient Resources
This 20-video course helps learners prepare for the MS-200 Planning and Configuring a Messaging Platform certification exam by exploring how to manage recipient resources, including groups, mailboxes and license options. The course begins by examining the different recipient types in Exchange and demonstrating how to create a user mailbox, change the mailbox properties, and add or remove email addresses for a mailbox. Then you will learn how to create distribution, mail-enabled security, and dynamic distribution groups. Next, use the EAC (Exchange administrator center) to create mail contacts and users, create room mailboxes, and assign permissions to a mailbox. Learners examine mailbox moves, and collaboration features such as public folders, shared mailboxes, archives, and distribution groups. From there, you will watch demonstrations of how to create shared mailboxes, view and configure Outlook on the web policies and manage mailbox archives. Finally, learners explore the various licensing options available in Exchange server: standard and enterprise licenses, distinguished by number of database mailboxes per server.
20 videos | 1h 36m has Assessment available Badge
Configuring a Messaging Platform: Database Availability Groups
Learners can prepare for the MS-200 Planning and Configuring a Messaging Platform certification exam with this 23-video course exploring how to deploy, manage, and troubleshoot database availability groups (DAGs) to provide high availability and data recovery features in Exchange 2019. The course opens by exploring what to consider when planning for DAGs and how to create one with the EAC (Exchange administrator center). You will examine DAG membership, properties, and networks, then learn how to configure DAG members and add a mailbox database copy. Learners will see demonstrations of how to perform maintenance and install updates on DAG members, view the health of a DAG, and monitor for low disk space. Next, examine crimson channel event logging, switchovers and failovers, and how to use the EAC to perform a server switchover and remove a DAG. The course provides an overview of the high availability deployment process, active manager, disaster recovery, and site resilience. Finally, you will explore the third-party replication API included in exchange server and mailbox database copy management.
23 videos | 1h 57m has Assessment available Badge
Configuring a Messaging Platform: Client Access
Explore management and implementation of client access, including virtual directories, client access policies, the Autodiscover service, and Exchange certificates, in this 23-video course used to prepare for the MS-200 Planning and Configuring a Messaging Platform certification exam. Learners will start by exploring namespaces, including design, planning considerations, and models. You will then examine Client Access services in Exchange, Client Access Rule components, and using the Exchange Management Shell to create Client Access Rules. Next, you will look at troubleshooting connectivity issues, and the benefits of load balancing. Examine virtual directories including how to configure their properties, and external URLs for Outlook, as well as troubleshooting virtual directories. Learners will see a demonstration of how to create a web mailbox policy using the Exchange admin center, and how to remove a web mailbox policy from a mailbox. Then you will explore the Exchange AutoDiscover service including DNS requirements, Outlook configuration methods, and certificate requirements. The course concludes by examining digital certificates and encryption, certificates in Exchange, and self-signed certificates.
23 videos | 2h 8m has Assessment available Badge
Configuring a Messaging Platform: Disaster Recovery
Explore how to manage disaster recovery, including planning and execution of an effective backup and recovery strategy, in this course preparing learners for the MS-200 Planning and Configuring a Messaging Platform certification exam. The 18-video course begins by exploring different backup scenarios, Exchange Native Data Protection, and Exchange-aware and VSS-based backups. Next, you will examine the Exchange Server VSS Writer and Unified Context Store (UCS) recovery. Then explore various strategies for implementing backup and recovery scenarios. Learners will watch a practical demonstration of using Windows Server Backup to backup and restore Exchange, as well as how to recover an Exchange Server and a DAG member server. You will then examine recovery databases, including when to use them and how to create and restore data with recovery databases, and discuss dial tone portability and recovery. The course closes by exploring the use of dial tone databases to restore mail functionality and how to restore all data after a dial tone recovery.
18 videos | 1h 37m has Assessment available Badge
Configuring a Messaging Platform: Transport Pipeline
This 15-video course, used to prepare for the MS-200 Planning and Configuring a Messaging Platform certification exam, explores the transport pipeline, including planning the architecture, designing multisite mail flow, and planning for high availability mail flow solutions. Learners begin by examining the transport pipeline-a collection of components responsible for moving mail around within an organization, and to and from the organization-and the transport service on both mailbox servers and Edge Transport servers. Then you will hear descriptions of message redundancy in the Front End Transport service on Mailbox servers, and Shadow Redundancy in Exchange. Next, explore SMTP timeouts and the message processing procedure after an outage. Other key topics covered in this course include maintaining shadow messages, message loss, safety nets and their maximum sizes, and message resubmissions. The course concludes with discussions of how the Safety Net feature in Exchange works, Safety Net configuration settings, and how message resubmission from the Safety Net is processed.
15 videos | 1h 15m has Assessment available Badge
Configuring a Messaging Platform: Connectors
Explore how to plan, configure, and manage send connectors and receive connectors in this 22-video course, designed to help in preparation for the MS-200 Planning and Configuring a Messaging Platform certification exam. Learners begin the course by examining receive connectors, including default receive connectors, local address bindings, and remote addresses. Then you will explore receive connector usage types, authentication mechanisms, and permission groups. Next, learners examine scenarios for custom receive connectors and demonstrate how to modify the SMTP (simple mail transfer protocol) banner and allow anonymous relay. Then you will move on to examine send connectors, including usage types, network settings, address spaces, permissions, and scope. Also covered in this course are key considerations for implementing custom receive connectors, including the widely used Exchange Server default connectors. Finally, the course gives practical demonstrations of how to create Internet mail and outbound mail send connectors; how to configure proxy outbound mail send connectors; and how to enable protocol logging.
22 videos | 1h 40m has Assessment available Badge
Configuring a Messaging Platform: Mail Flow
This 17-video course, which helps learners to prepare for the MS-200 Planning and Configuring a Messaging Platform certification exam, explores mail flow management, how to manage transport rules and domains, and how to implement hybrid multisite mail flow. You will begin the course by examining mail flow rule components and how mail flow rules are applied. Then examine conditions and exceptions on Mailbox and Edge transport servers, along with property types used in conditions and exceptions. Next, you will examine and configure actions in mail flow rules on Mailbox and Edge transport servers, and examine available action properties. Then learn to configure a signature disclaimer along with fallback options, custom formatting options, and rule processing configuration. You will hear descriptions of various types of accepted domains and subdomains in Exchange, and watch a demonstration of how to use the EAC (Exchange administrator center) to view accepted domains and configure the domain type. The course concludes by examining how to manage hybrid mail flow with mailboxes in multiple locations.
17 videos | 1h 26m has Assessment available Badge
Configuring a Messaging Platform: Troubleshooting Mail Flow Problems
This 17-video course, which helps prepare learners for the MS-200 Planning and Configuring a Messaging Platform certification exam, explores how to troubleshoot mail flow problems. The course includes pointers on working with transport logs and message traces, and monitoring mail flow. You will begin the course by examining how to troubleshoot mail flow issues caused by connectors and incorrect SPF (sender policy framework) records or mail exchanger (MX) records. Then watch demonstrations of how to use delivery reports and tracking logs and how to configure message tracking. Next, you will learn to search the message tracking logs and analyze external connectivity with the remote connectivity analyzer. Here descriptions of information found in nondelivery reports (NDRs), and the different enhanced status codes. Then examine pipeline logging and agent logging, and describe how to use connectivity, protocol, and routing table logging to troubleshoot mail flow issues. The course concludes by examining the use of the test mail flow cmdlet (lightweight command) for diagnosing mail flow issues.
17 videos | 1h 16m has Assessment available Badge
Configuring a Messaging Platform: Mobile Devices
Learners explore how to manage mobile devices, including configuring mobile device mailbox policies and managing mobile device access, in this 16-video course preparing for the MS-200 Planning and Configuring a Messaging Platform certification exam. Begin by examining mobile device support for ActiveSync and device security settings. After reviewing Exchange ActiveSync features, learn how to manage ActiveSync configuration; enable or disable access to mailboxes using Exchange ActiveSync; and configure default access and quarantine notification settings for Exchange ActiveSync. Next, learn how to block use of Outlook for iOS and Android, and watch a demonstration of configuring a device access rule to enable it. See how to allow or block devices quarantined based on the ActiveSync configuration, and use the Exchange admin center (EAC) to remotely wipe a device. After an overview of mobile device mailbox policies, learn to use the EAC to configure a mobile device mailbox policy, and assign a policy to specific mailboxes. Finally, learn how security and authentication work with Outlook for iOS and Android, and examine PIN lock and encryption features.
16 videos | 57m has Assessment available Badge
Deploying Microsoft 365 Teamwork: Site Collections & Hub Sites
Discover how to configure and manage SharePoint Online features such as site collections and hubs in this 17-video course on designing and creating sites, assigning administrative capabilities, and enabling site collection features. This course helps prepare for the MS-300 Deploying Microsoft 365 Teamwork certification exam. Key concepts covered here include an overview of SharePoint hub sites; learning to create hub sites in the SharePoint admin center; and learning to unregister hub sites with the SharePoint admin center. Next, learn to recognize keys to successful site design; to recognize considerations when designing site collections and structure of subsites; and to create, delete, and restore a site with SharePoint admin center. Then learners observe how to add and remove site admins with SharePoint admin center; manage site creation in SharePoint Online; and view an organization's total and available storage space. Learn to manage site addresses by using SharePoint admin center and manage site redirects with PowerShell. Finally, learn about navigation fundamentals such as organizing, labeling, usability, and findability; and learn how to enable or disable site features.
17 videos | 59m has Assessment available Badge
Deploying Microsoft 365 Teamwork: Customizations, Apps, & Metadata
Discover benefits of customization, apps, and metadata in SharePoint Online in this 17-video course, used in preparation for MS-300 Deploying Microsoft 365 Teamwork certification exam. Explore how to configure the App Catalog, deploy apps with appropriate permissions and licenses, and perform common Term Store management tasks. Key concepts covered here include benefits of branding a SharePoint Online site; how to customize sites with web parts; and how to edit and customize page layout and content. You will learn benefits of using workflows in a SharePoint Online environment; how to add a task list to the site content; and how to add a discussion board to site content. Then, learners see how to add a survey to site content; manage app licenses for SharePoint Online environments; and monitor apps for a SharePoint Online environment. Finally, you will learn to create the App Catalog site collection, add custom apps, and install app for users; set up a new group for term sets, as well as new term sets; and assign roles and permissions to manage term sets.
17 videos | 1h 5m has Assessment available Badge
Deploying Microsoft 365 Teamwork: Guest Access
Explore how to plan and configure guest access features in SharePoint Online, while discovering benefits of external sharing and restricted sharing and the features of SharePoint Online as a business-to-business (B2B) extranet solution, in this 11-video course used to prepare for MS-300 Deploying Microsoft 365 Teamwork certification exam. Key concepts covered in this course include an overview of the external sharing capabilities of SharePoint Online, which allows users to share content with people outside of an organization; how to turn external sharing on or off; and how to configure access request settings for SharePoint Online. Next, learn how to enable the Azure Active Directory B2B integration feature; how to restrict sharing of SharePoint and OneDrive content by domain; and how to run and save reports on file and folder sharing in SharePoint sites. Finally, learn how to configure link and folder settings, and how to implement SharePoint Online as a secure B2B extranet solution.
11 videos | 41m has Assessment available Badge
MS-300 - Deploying Microsoft 365 Teamwork: Manage and Monitor SharePoint Online
Discover how to manage SharePoint Online using user profiles, storage limits, and Search Center settings in this 23-video course exploring how to monitor SharePoint Online messages, events, and storage metrics, in preparation for MS-300 Deploying Microsoft 365 Teamwork certification exam. Key concepts covered here include how to configure user profile properties; how deleted data are treated in SharePoint Online; and setting up Information Rights Management in SharePoint admin center. Learners observe how to manage search dictionaries such as company names and spelling corrections; identify high-quality pages that search schema use to improve relevance; and customize query suggestions in SharePoint search. Next, learn to manage search center settings and view search usage reports in SharePoint Online; perform health checks on SharePoint Online services; and diagnose performance issues with SharePoint Online. Learn how to examine usage analytics; configure and collect audit logs in SharePoint online environment; and use Content Search Web Part. Finally, learn to deploy and use Search Display Templates; and how to monitor SharePoint Online messages and events and storage usage per site collection.
23 videos | 1h 37m has Assessment available Badge
MS-300 - Deploying Microsoft 365 Teamwork: OneDrive for Business
Explore management and configuration options for OneDrive for Business, while discovering how to use OneDrive admin center to configure storage, device access, and notification settings. This 17-video course helps prepare for MS-300 Deploying Microsoft 365 Teamwork certification exam. Key concepts covered in this course include how to navigate seven categories of the admin center; learning to recognize key factors in ensuring successful deployment; and acquiring an overview of information protection features such as IRM, WIP, Azure Information Protection, and OneDrive integration. Learners will also gain an overview of key considerations when sharing with OneDrive; learn considerations related to OneDrive data retention; and learn factors related to migrating data in OneDrive. Next, you will learn details of Sync in OneDrive learn deployment options for OneDrive; navigate to the Device Access page and configure restricted access settings; and learn to create a DLP policy from a template. Finally, learn how to turn on external sharing notifications; how to recognize options for using OneDrive on iOS and Android; and how to deploy OneDrive apps by using Intune.
17 videos | 1h 4m has Assessment available Badge
Deploying Microsoft 365 Teamwork: OneDrive Users & Groups
This 12-video course prepares learners for the MS-300 deploying Microsoft 365 Teamwork certification exam, which focuses on abilities of teamwork administrators to configure and manage SharePoint Online, OneDrive for business, Teams, and workload integrations. You will first learn how to manage audiences in the SharePoint admin center, and how to target specific content to an audience. You will then explore how to manage users and groups in OneDrive by using the SharePoint admin center. Next, learn how to assign default storage space, and configure storage limits using PowerShell. You will learn how to change the default storage allocation to users when they are using OneDrive. This course demonstrates how to disable OneDrive creation for specific users, and discusses how their storage is affected. You will learn how to delete users and their associated data in OneDrive. You will learn how to configure automatic access delegation. Finally, you will learn how to implement legal holds on content, and examine the deletion process in OneDrive.
12 videos | 44m has Assessment available Badge
Deploying Microsoft 365 Teamwork: Sharing & Security
Learners prepare for the MS-300 deploying Microsoft 365 Teamwork certification exam, which focuses on the abilities of teamwork administrators to configure and manage SharePoint Online, OneDrive for business, Teams, and workload integrations, with this 19-video course. This course explores how to manage and secure SharePoint Online and OneDrive for Business using data encryption and auditing features. First, you will examine data encryption at rest and in transit. Then learn how to use Azure conditional access policies to control access from unmanaged devices, and how to configure a policy to block access based on device platform. Next, learners observe how to block and limit access to unmanaged devices using the SharePoint admin center. This course then explores sharing strategies, including the sharing schema, sharing events, sharing a resource with another user, and sharing with external users. Finally, you will learn how to sync computers joined to specific domains, control access to content-based on network location, and configure idle-session, sign-out settings.
19 videos | 1h 16m has Assessment available Badge
Deploying Microsoft 365 Teamwork: Monitoring OneDrive
This course prepares learners for the MS-300 deploying Microsoft 365 Teamwork certification exam, which focuses on the abilities of teamwork administrators to configure and manage SharePoint Online, OneDrive for business, Teams, and workload integrations. This 7-video course explores troubleshooting and resolving OneDrive issues, how to monitor OneDrive service health and usage, and how to determine the overall health of the service of OneDrive for Business. First, you will learn to resolve OneDrive sync problems, including how to resolve a full storage account, by buying more storage, deleting files, or reducing the number of synced files. You will then learn to resolve file restriction errors, and locked or frozen accounts. Next, learn the maximum file size to upload files in OneDrive. You will learn to use the Microsoft 365 admin center to access and interpret a OneDrive activity report, which will help you understand how the OneDrive Service is being used. Finally, you will learn how to navigate to and interpret OneDrive usage reports.
7 videos | 20m has Assessment available Badge
MS-300 - Deploying Microsoft 365 Teamwork: Teams Settings
This course prepares learners for MS-300 deploying Microsoft 365 Teamwork certification exam, which focuses on the abilities of teamwork administrators to configure and manage SharePoint Online, OneDrive for business, Teams, and workload integrations. The 23-video course explores how to use the Teams admin center to plan and configure Teams settings. Begin by examining components of the Teams node, the team profile page, and manageable team elements. Next, the course demonstrates email integration; how to create, edit, and assign a custom app setup policy; and how to add a cloud storage service to Teams. You will learn how to change a meeting policy, change governance capabilities, and how to assign the policy to users. Learners will examine several groups of settings in a meeting policy including general, audio and visual, content sharing, and participant and guest settings. You will learn to use content search in Teams, how to manage teams, and explore base template types. Finally, you will learn to manage team policies and messaging policies.
23 videos | 1h 20m has Assessment available Badge
MS-300 - Deploying Microsoft 365 Teamwork: Identity and Authentication for Teams
Prepare for the MS-300 deploying Microsoft 365 Teamwork certification exam, which focuses on the abilities of teamwork administrators to configure and manage SharePoint Online, OneDrive for business, Teams, and workload integrations, with this 13-video. You will explore identity models and authentication configurations in Microsoft Teams and the configuration and management of guest access. Then you will examine several identity models, such as cloud identity, synchronized identity, and federated identity to use in Teams. Learners next observe how to enable and configure MFA (Multi-Factor Authentication) for an organization, to configure individual MFA user settings, and additional security and privacy settings. The course continues by examining guest access licensing and limitations. Learn how to configure guest access in the Teams admin center, including features for Calling, Meeting, and Messaging. You will explore how Microsoft Teams environment relies on settings that are applicable in Azure Active Directory, SharePoint Online, and OneDrive, and Office 365 Groups. Finally, you will learn to authorize and manage guest access in Teams, and how to invite a guest to a team.
13 videos | 43m has Assessment available Badge
MS-300 - Deploying Microsoft 365 Teamwork: Managing & Monitoring the Teams Environment & Service
This course prepares learners for the MS-300 deploying Microsoft 365 Teamwork certification exam, which focuses on the abilities of teamwork administrators to configure and manage SharePoint Online, OneDrive for business, Teams, and workload integrations. In this 20-video course, you will explore management of the Teams environment. First, you will examine app deployment; how to manage organization-wide app permission policies; and how to manage custom app permission policies, and assign them to users in Teams. You will then learn to enable auditing, to retrieve audit log data, and how to deploy and monitor audit log events. This course next explores how to troubleshoot connectivity issues with teams, and how to access log files to assist with troubleshooting. You will examine analytics and reporting, how to view and interpret usage reports in the Microsoft 365 Admin Center, and how to monitor and verify the Team service health. Finally, you will examine settings in the Teams web app and local client to resolve issues with connectivity or configuration.
20 videos | 1h 19m has Assessment available Badge
MS-300 - Deploying Microsoft 365 Teamwork: Integrate Microsoft 365 Workloads
This 17-video course helps prepares learners for the MS-300 deploying Microsoft 365 Teamwork certification exam, focusing on teamwork administrator abilities to configure and manage SharePoint Online, OneDrive for business, Teams, and workload integrations. You will explore how to configure and manage Microsoft 365 workload integrations. Then learn about license and quota management, data and environment policies, and permissions. Next, examine how to deploy enterprise workloads in Microsoft 365, and the difference between webhooks and connectors. You will learn to add Yammer and SharePoint News Connectors in Teams, explore integration options for apps, and Azure Active Directory. Then you will learn how to integrate with Office from both iOS and Android applications. The course continues by examining license management for Flow and PowerApps, and how to access the PowerApps Admin Center to create a new environment. Learn about Flow quotas, and how to connect and collaborate with Office Delve. Finally, learners will examine Office 365 Groups, the three main models for provisioning them, and common identity and device access policies.
17 videos | 1h 5m has Assessment available Badge
Implementing a Hybrid and Secure Messaging Platform: Planning Hybrid Environments
This course prepares learners for the MS-201 Implementing a Hybrid and Secure Messaging Platform certification exam, which tests abilities of messaging administrators to plan and implement a hybrid configuration, manage migration, secure the messaging environment, and manage organizational settings. In this 10 video course, you will learn what to consider prior to implementing hybrid deployment services and components. Learn the primary administrative tools in the EAC (Exchange admin center), then explore Microsoft's Exchange Server hybrid deployment to extend on-premises features to the cloud. Next, learn about the management tools for on-premises Exchange and Exchange Online organizations, and how to share free/busy information between on-premises and Exchange Online users. This course examines required components for implementing a hybrid configuration, including on-premises Exchange servers and Office 365 subscription, the Hybrid Configuration Wizard, an Azure Active Directory authentication system, and Azure Active Directory synchronization. You will also learn about the HybridConfiguration Wizard. Finally, learners will explore what to consider when evaluating Federation to authenticate users in a hybrid coexistence.
10 videos | 38m has Assessment available Badge
Implementing a Hybrid and Secure Messaging Platform: Deploying Hybrid Environments
This 19-video course prepares learners for the MS-201 Implementing a Hybrid and Secure Messaging Platform certification exam, which tests abilities of messaging administrators to plan and implement a hybrid configuration, manage migration, secure the messaging environment, and manage organizational settings. In this course, you will use the Hybrid Configuration Wizard, and learn how to deploy a hybrid Exchange environment while learning about OAuth authentication, transport options, and the OCT (Organization Configuration Transfer) utility. Next, learners will examine Edge transport servers, and how to use them with hybrid deployments, transport options, and transporting routing of inbound and outbound messages. You will examine how federation is implemented by the Hybrid Configuration Wizard, and learn how to use the Organization Configuration Transfer Wizard. You will install and set up the Hybrid Agent; install additional agents with the Hybrid Configuration Wizard; check their status, and test and validate by using the Performance Monitor. Finally, examine how to use the Hybrid Modern Authentication with Outlook for iOS, including connection flow, licensing requirements, and the implementation of Hybrid Modern Authentication.
19 videos | 1h 17m has Assessment available Badge
Implementing a Hybrid and Secure Messaging Platform: Migration
Prepare for the MS-201 Implementing a Hybrid and Secure Messaging Platform certification exam with this 19-video course. The exam tests abilities of messaging administrators to plan and implement a hybrid configuration, manage migration, secure the messaging environment, and manage organizational settings. In this course, you will learn to plan, implement, and troubleshoot issues when migrating mailboxes in a hybrid Exchange environment. Learners will then examine the configuration of migration batches and migration endpoints, and how to use the EAC (Exchange administrator center) to view the status of existing batches. Explore three options for migrating mailboxes from Exchange Server using the office 365 Import Service to migrate .pst files, and how users can import their own e-mail and contacts to Office 365. You will next learn how to add an Office 365 account to a local Outlook client, ways to migrate multiple e-mail accounts for a staged migration to Office 365, and how users can import their e-mail and contacts. Finally, you will learn migration endpoints, and features of the Remote Connectivity Analyzer.
19 videos | 1h 33m has Assessment available Badge
Implementing a Hybrid and Secure Messaging Platform: Public Folders
The MS-201 Implementing a Hybrid and Secure Messaging Platform certification exam tests abilities of messaging administrators to plan and implement a hybrid configuration, manage migration, secure the messaging environment, and manage organizational settings. In this 20-video course, learners prepare for that exam by exploring public folders in Exchange Server 2019, including how to create and manage them, and how to migrate public folders to Office 365 in Exchange Online. Begin by examining public folders in an Exchange organization, including migration scenarios, quotas, and how to create public folder mailboxes. Next, study differences between public folders and Office 365 groups, and examine public folder architecture in both Office 365 and Exchange Online. Learners then explore what to consider before moving public folder mailboxes to Exchange Online, and demonstrate how to use the Exchange administrative center (EAC) to create a public folder. Finally, explore permissions required to implement an in-place hold, and use the EAC to configure a query-based hold, copy search results to a discovery mailbox, and remove an in-place hold.
20 videos | 1h 31m has Assessment available Badge
Implementing a Hybrid and Secure Messaging Platform: Role-based Permissions
In this 18-video course, learners continue preparations for the MS-201 Implementing a Hybrid and Secure Messaging Platform certification exam, which tests abilities of messaging administrators to plan and implement a hybrid configuration, manage migration, secure the messaging environment, and manage organizational settings. Learners will observe how to restrict access in Exchange Server to authorized users with RBAC (role-based access control). Explore role-based permissions, how to manage both the RBAC and the discovery management role group. Moving on to the role of group layers, you will learn how to plan RBAC roles for eDiscovery; how to add users to the discovery management role group; how to assign a role group delegate; and how to verify membership details. Learners observe how to use the EAC (Exchange administrator center) to create, copy, view and remove a role group, add a management role to a role group, and change the scope. Finally, you will learn how to use the EAC to create a new assignment policy and how to change the assignment policy on a mailbox.
18 videos | 1h 12m has Assessment available Badge
Implementing a Hybrid and Secure Messaging Platform: Message Hygiene
This 23-video course continues preparing learners for the MS-201 Implementing a Hybrid and Secure Messaging Platform certification exam, which tests abilities of messaging administrators to plan and implement a hybrid configuration, manage migration, secure the messaging environment, and manage organizational settings. In this course, learners examine several built-in features of Exchange to manage and ensure message hygiene, including malware, spam filters, and quarantining. You will examine message hygiene in both Exchange Server on-premises and Exchange Online, and use the Exchange administrator center to edit the default connection filter policy. Then you will learn to configure and allow block lists, and outbound filtering. You will learn anti-spam message headers, and how to quarantine e-mail messages. Next, examine viewing quarantined messages, files and their details, and options for managing items in quarantine, and learn to configure the quarantine retention period. Finally, you will learn the ATP (advanced threat protection) capabilities in Office 365, set up and recognize different ATP anti-phishing policy options, and create a custom anti-spam policy by using the Security & Compliance Center.
23 videos | 1h 32m has Assessment available Badge
Implementing a Hybrid and Secure Messaging Platform: Advanced Threat Protection (ATP)
In preparation for the MS-201 Implementing a Hybrid and Secure Messaging Platform certification exam, which tests abilities of messaging administrators to plan and implement a hybrid configuration, manage migration, secure the messaging environment, and manage organizational settings, this 14-video course explores protecting organizations against malicious threats by using Office 365 ATP (Advanced Threat Protection) capabilities. You will examine MS Office 365 ATP, a cloud-based e-mail filtering service with several capabilities, including real-time protection. You will also learn how to set up a custom list of blocked URLs, and to edit a custom "Do not write" URL list. Next, learners will examine dynamic delivery options for e-mails with attachments, and Office 365 ATP for SharePoint, OneDrive, and Microsoft Teams. This course then demonstrates how to submit suspicious content to Microsoft for scanning, how to access real-time messaging reports, and explore the use of threat trackers against cyber threats. Finally, learn features of the Threat Explorer tool and how to use the Attack Simulator tool.
14 videos | 1h 2m has Assessment available Badge
Implementing a Hybrid and Secure Messaging Platform: Compliance
Learners continue preparing for the MS-201 Implementing a Hybrid and Secure Messaging Platform certification exam in this 17-video course exploring Exchange Online features concerning security and compliance to preserve e-mail records, meet regulatory requirements, and fulfill eDiscovery requests. The exam tests abilities of messaging administrators to plan and implement a hybrid configuration, manage migration, secure the messaging environment, and manage organizational settings. In this course, you will examine Exchange online features in the Messaging Policy Compliance and Security, and Compliance Center. You will also learn Data Encryption Options, and Office 365 Message Encryption. Next, learners see how to enable an Archive mailbox, explore In-Pace eDiscovery, and handle Inactive Mailboxes. Then explore Auditing Reports, the MRM (Messaging Records Management) feature in Exchange Online, and S/MIME (secure multipurpose internet mail extensions) for message signing and encryption. This course examines journaling in Exchange Online, and demonstrates the Content Search eDiscovery tool. Finally, explore holds in Exchange Online including, In-Place and Litigation Holds, Holds and the Recoverable Items folder, Holds and Mailbox Quotas, and Holds and E-mail Forwarding.
17 videos | 1h has Assessment available Badge
Implementing a Hybrid and Secure Messaging Platform: Retention & Data Loss Prevention
This course prepares you for the MS-201 Implementing a Hybrid and Secure Messaging Platform certification exam, which tests abilities of messaging administrators to plan and implement a hybrid configuration, manage migration, secure the messaging environment, and manage organizational settings. In this 17-video course, explore how retention and DLP (data loss prevention) policies help define how organizations share and protect sensitive and valuable data. You will learn how to protect sensitive information, comply with business standards and industry regulations. This course provides an overview of DLP policies, examines what a DLP policy should contain, and how to create and manage DLP policies. Learners see how to configure data loss prevention policies by using preconfigured templates and how to create custom policies and templates. You will examine how DLP policies are prioritized, and how to edit which order they are in. Finally, view DLP reports to view policy matches and incidents, manage permissions for DLP reports, and provide an overview of retention policies.
17 videos | 1h 24m has Assessment available Badge
Implementing a Hybrid and Secure Messaging Platform: Sharing
This course prepares learners for the MS-201 Implementing a Hybrid and Secure Messaging Platform certification exam, which tests abilities of messaging administrators to plan and implement a hybrid configuration, manage migration, secure the messaging environment, and manage organizational settings. In this 16-video course, learners can examine information sharing in Exchange Online, including how to create and manage organizational relationships, and policies to share calendar information with external users. You will examine organizational relationships in Exchange Online; learn to use the EAC (Exchange administrator center) to create an organizational relationship; and learn to add a domain to a relationship. Next, observe how to use the EAC to disable and change free/busy access levels for an organizational relationship, as well as how to remove a relationship. You will learn how to create sharing policies, and how to use the EAC to apply the sharing policy to single or multiple mailboxes. Finally, this course explores how to set the policy as a default, and to disable a sharing policy.
16 videos | 49m has Assessment available Badge
Implementing a Hybrid and Secure Messaging Platform: E-mail Address Policies and Workload Management
This 20-video course prepares learners for the MS-201 Implementing a Hybrid and Secure Messaging Platform certification exam by examining Exchange Server e-mail address policies, available policy templates, and filtering methods. The exam tests abilities of messaging administrators to plan and implement a hybrid configuration, manage migration, secure the messaging environment, and manage organizational settings. In this course, you will learn to use the EAC (Exchange administrator center) to create and modify e-mail address policies, apply policies to e-mail recipients, and remove e-mail address policies. Then you will examine managed availability, workload management components, and user resource consumption. Next, learn how to use the Get-ThrottlingPolicy cmdlet (lightweight command in PowerShell) to determine user throttling settings; use the new throttling policy cmdlet to create a user throttling policy; and use the Set-ThrottlingPolicy association cmdlet to assign policies to users. Then examine how to view and remove existing throttling policy associations, and delete policies. Finally, learners examine the available scopes in custom throttling policies and considerations for throttling in coexistence environments.
20 videos | 1h 20m has Assessment available Badge
Mobile Device Management Bootcamp: Session 1 Replay
This is a recorded Replay of the Mobile Device Management using Microsoft 365 and Endpoint Manager Live session that ran on August 17th at 11 AM ET. In this session Aaron Sampson introduces you to Mobile Device Management Architecture, Enrolling Devices, Enrollment Restrictions and Blocking.
1 video | 4h 5m available Badge
Mobile Device Management Bootcamp: Session 2 Replay
This is a recorded Replay of the Mobile Device Management using Microsoft 365 and Endpoint Manager Live session that ran on August 18th at 11 AM ET. In this session Aaron Sampson introduces you to Compliance, Conditional Access and Configuration, Device Compliance, Conditional Access, and Device Configuration.
1 video | 3h 32m available Badge
Mobile Device Management Bootcamp: Session 3 Replay
This is a recorded Replay of the Mobile Device Management using Microsoft 365 and Endpoint Manager Live session that ran on August 19th at 11 AM ET. In this session Aaron Sampson introduces you to Endpoint Security and Mobile Application Management.
1 video | 3h 20m available Badge
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COURSES INCLUDED

Microsoft 365 Mobility & Security: Implementing Mobile Device Management
Discover how the Mobile Device Management (MDM) feature is used to help secure and manage mobile devices, as well as how to implement it, as you prepare for the MS-101: Microsoft 365 Mobility and Security exam. Key concepts covered in this 18-video course include features and capabilities of MDM for Office 365 architecture; exploring the Office 365 Admin Center; how to activate the MDM service for Office 365; and how to activate and manage user identities. Next, learn how to create device security policies; use options for choosing a mobile device management or MDM authority; and configure enrollment for an iOS device and also for an Android device. You will learn the process of enrolling a Windows device after the MDM service has been enabled. Learners can explore the concept of device enrollment restrictions to allow one to restrict and block devices, set custom device type limit restrictions, and change the enrollment restriction policy priority. Finally, learn how to troubleshoot device enrollment and how to wipe and secure devices.
18 videos | 1h 43m has Assessment available Badge
Microsoft 365 Mobility & Security: Managing Device Compliance
Explore numerous tools and methods to protect data or comply with legal or regulatory standards using Office 365 in this 17-video course, as you prepare for the MS-101: Microsoft 365 Mobility and Security exam. Key concepts covered here include the Office 365 Security & Compliance Center, the interface where you grant permissions to people to perform various compliance tasks, notably device management and data loss prevention; and features and compliance tools available in the Service Trust Portal, such as audit reports and compliance manager. Next, learn how to use the security dashboard; how to sign in and determine your secure score; and how to use the Compliance Manager, a workflow-based risk assessment tool enabling you to track, assign, and verify an organization's regulatory compliance activities. You will then learn to configure conditional access, as well as learn different types of conditions and how to draft, plan, and test conditional access policies. Finally, learn to move conditional access policies to production; configure compliance policies; and use the What If tool to ensure security and compliance.
17 videos | 1h 37m has Assessment available Badge
Microsoft 365 Mobility & Security: Devices & Apps
Explore planning application and device deployment, security, monitoring, and the Microsoft Store for Business in this course, as you prepare for the MS-101: Microsoft 365 Mobility and Security exam. Key concepts covered in this 16-video course include the Microsoft Store for Business and how you can manage applications from the store by using System Center Configuration Manager; creating applications with Configuration Manager; and learning content options such as content location, installation program, uninstall program, repair program, and 32/64 bit. Next, learn how to import an application by using Configuration Manager; learn supported deployment types and additional platforms; and deploy an application using Configuration Manager; share an application through the software center. Then use Configuration Manager to co-manage devices; create device profiles using Intune; and receive an overview of Mobile Application Management (MAM). Learn about app protection policies, including those for iOS and Android, and app protection features. Finally, learn to plan mobile device security; plan device application deployment options; monitor device compliance; and plan for device co-management.
16 videos | 1h has Assessment available Badge
Microsoft 365 Mobility & Security: Windows 10 Deployment
In this 16-video course, learners can explore various deployment advisor utilities and Windows 10 deployment options available for deploying Windows 10 operating system while preparing for the MS-101: Microsoft 365 Mobility and Security exam. Key concepts covered here include using Microsoft 365 deployment advisor and Windows Analytics deployment advisor; determining best approaches for deploying Windows 10; and recognizing Windows 10 deployment scenarios, including modern deployments, dynamic provisioning, and traditional deployment options. Next, learn about dynamic provisioning when configuring the existing operating system; learn traditional deployment options; and learn to describe servicing by using Windows as a Service (WaaS) and servicing tools, such as Windows Update and Windows Server Update Services. Learn how to manage Windows 10 updates with WaaS; learn identity and access management technologies in Windows 10; and receive an overview of Windows Defender Advanced Threat Protection. Then see how describe how to secure information in an organization; plan Windows 10 deployments; describe methods for managing updates using WaaS; and plan for identity and access management and enhancing security of a deployment.
16 videos | 1h 27m has Assessment available Badge
Microsoft 365 Mobility & Security: Cloud App Security
Microsoft Cloud App Security (CAS) helps improve visibility of cloud apps while increasing protection of cloud data. Explore CAS implementation, Cloud Discovery, and CAS policies in this course, used to prepare for the MS-101: Microsoft 365 Mobility and Security certification exam. Key concepts covered in this course include CAS features and integrated components; components of CAS architecture and framework; and data security and compliance concerns when working with CAS. Next, learn how to set up the Microsoft Cloud App Security portal and Cloud Discovery; how to create a Cloud Discovery snapshot report; and how to configure an automatic log upload for continuous reports. Then learners see how to connect apps by using CAS; add custom apps to Cloud Discovery; and use investigation tools that are available in CAS. Learn to generate data management reports to determine the state of your data; manage and respond to alerts; and configure an app discovery policy and anomaly detection. Finally, learn to configure CAS including using snapshot reports, connecting apps, adding custom apps, and creating discovery policies.
17 videos | 1h 32m has Assessment available Badge
Microsoft 365 Mobility & Security: Threat Management
Explore various threat protection tools and techniques for detecting and preventing cyber attacks and security breaches in this 18-video course, which examines spoofing, malware, spam, encryption, and unauthorized access to data, while helping prepare learners for MS-101: Microsoft 365 Mobility and Security exam. Key concepts covered here include malware solutions, such as quarantine and analysis; zero-day protection solutions, such as auto purge, safe attachments, and safe links; and anti-phishing techniques such as spoof intelligence. Study anti-spam protection solutions; explore encryption options and settings; and learn how privileged access management protects organizations. Next, examine ATP features; access and examine default ATP policies; learn advanced threat analytics (ATA) features; and monitor ATA incidents. Learners explore Azure ATP options and settings; how to monitor for threats in organizations; and how to configure custom ATP policies and configure advanced audit policy checks. Finally, learn to run simulated attacks to detect vulnerabilities and monitor current global threats; access and examine ATP default policies; configure custom ATP policies and the Azure ATP Advanced Audit Policy Check feature; and perform simulated attacks.
18 videos | 1h 38m has Assessment available Badge
Microsoft 365 Mobility & Security: Security Reports & Alerts
There are numerous security reporting and alerting features when discussing Microsoft 365. Learners will discover how to create and manage both security and Azure Identity Protection alerts, while preparing for the MS-101: Microsoft 365 Mobility and Security exam. The key concepts covered in this 11-video course include the service assurance feature. which is available in the Security and Compliance center; features of the Service Assurance Dashboard and how to add users to access the information; and identity protection capabilities and the Azure AD Identity Protection directory roles. Next, you will learn the benefits of the Azure AD Identity Protection dashboard and investigate events by using the dashboard; create and manage alerts by using the dashboard; access and manage Microsoft 365 alerts and advanced alerts; and access and use the Service Assurance dashboard and Identity Protection dashboard. Finally, investigate Identity Protection events, view and manage alerts, and create and configure a new alert policy and learn about preset default alert policies.
11 videos | 52m has Assessment available Badge
Microsoft 365 Mobility & Security: Data Loss Prevention
Examine how to create and manage Data Loss Prevention (DLP) policies to help protect sensitive information, and comply with business standards and industry regulations, as you prepare for the MS-101: Microsoft 365 Mobility and Security exam. Key concepts covered in this 10-video course include an overview of DLP policies and details of what a DLP policy contains; how DLP policies are prioritized as data loss prevention rules; and how to access DLP policy templates and configure data loss prevention policies by using the pre-configured templates. Next, learn how to configure a custom DLP policy; learn the details of how DLP conditions and exceptions work; and learn how to access DLP reports to view DLP policy matches and incidents. Learners can explore properties and permissions for DLP reports; receive an overview of retention policies; and access DLP policy templates. Finally, see how to configure a custom DLP policy and an exception in a DLP policy, and access DLP reports to identify policy matches and incidents.
10 videos | 54m has Assessment available Badge
Microsoft 365 Mobility & Security: Windows Defender Threat Protection
Learners discover features of the Windows Defender Advanced Threat Protection (ATP) security platform while preparing for the MS-101: Microsoft 365 Mobility and Security exam. Key concepts covered in this 13-video course include dealing with malware by using Windows Defender ATP, a comprehensive security platform designed to help prevent attacks, detect them, if or when they occur; approaches for reducing the attack surface; and how to configure features and settings provided by Windows Defender Antivirus. Next, learn how to use Group Policy settings to configure and manage Windows Defender Antivirus; manage antivirus updates and apply baselines; use Microsoft Safety Scanner; and describe benefits of threat analytics. Learners see how to configure Windows Defender Security Center settings and configure Windows Defender roles and machine groups. Then learn about adding onboard systems into Defender Security Center; provide an overview of Windows Defender Exploit Guard; and configure antivirus settings. Finally, use Group Policy settings to configure and manage Windows Defender Antivirus; use the Microsoft Safety Scanner; configure Windows Defender Security Center settings; and configure Windows Defender permissions.
13 videos | 1h 10m has Assessment available Badge
Microsoft 365 Mobility & Security: Azure Information Protection
Azure Information Protection (AIP) is a cloud-based solution that helps secure and protect sensitive data. As learners prepare for the MS-101: Microsoft 365 Mobility and Security exam, they can explore planning, deploying, and managing AIP in this 14-video course. Key concepts covered here include how to plan an AIP deployment with different approaches by using classification, labeling and protection, and data protection only; implementing Azure Information Protection; and deploying and monitoring the Azure Rights Management Connector. Next, learn how to configure super users for Azure Rights Management; deploy AIP clients; configure AIP labels; and learn how to use AIP policies and work default policies that exist. You will learn how to plan and implement an Azure Information Protection tenant key; demonstrate how to use AIP to protect enterprise data; collect WIP audit event logs; and manage AIP activation status. Finally, the course demonstrates how to deploy and monitor Azure Rights Management Connector; configure super users for Azure Rights Management; use labels and policies; and use AIP to protect enterprise data.
14 videos | 1h 11m has Assessment available Badge
Microsoft 365 Mobility & Security: Data Governance
Data governance helps to ensure data usability, integrity, and security. In this 16-video course, discover how to implement and manage data governance in Microsoft 365, as you prepare for the MS-101: Microsoft 365 Mobility and Security exam. Key concepts covered here include how to import PST files into Office 365; enabling archive mailboxes for users; and how retention policies work with content in place. Next, you will learn how to retain content for a specific period of time; understand the principles of retention and describe how policies are applied to content; and set up a retention policy and learn what you can do with retention labels. Then, learners begin to compare how retention labels work with label policies; become familiar with the relationship between event types, labels, events, and asset IDs; and receive an overview of the file plan manager. You will learn the purpose of inactive mailboxes; learn how to recover and restore an inactive mailbox; and learn to view data governance reports.
16 videos | 1h 31m has Assessment available Badge
Microsoft 365 Mobility & Security: Auditing
In this 14-video course, learners can explore audit logging in Microsoft 365-a feature that records user and admin activity to a log file, and provides helpful information for investigating and troubleshooting incidents within an organization-while preparing for the MS-101: Microsoft 365 Mobility and Security exam. Key concepts covered here include audit log features in Office 365; how to turn on audit log search, perform an audit log search, and view audit log search results; and how to filter and export audit log search results. Next, learn how to describe audited activities; learn how long records are preserved based on the subscription or license; enable mailbox auditing; and use the audit log search tool to locate specific tasks. Then learn how to configure a new alert policy in the Security & Compliance Center and how to monitor the unified audit logs using the Search-UnifiedAuditLog cmdlet. In the concluding exercise, learners will perform an audit log search; filter and export audit log search results; enable mailbox auditing; and use the Search-UnifiedAuditLog cmdlet.
14 videos | 1h 7m has Assessment available Badge
Microsoft 365 Mobility & Security: eDiscovery
Microsoft 365 offers numerous utilities to identify and deliver electronic information, known as eDiscovery. In this 20-video course, learners explore such tools and information-gathering techniques to use when compiling evidence in legal cases, while preparing for the MS-101: Microsoft 365 Mobility and Security exam. Key concepts covered here include differentiating between eDiscovery and Advanced eDiscovery; discovering common workflow for managing and using eDiscovery cases; and placing content locations on eDiscovery hold. Next, learn to create and run a content search associated with eDiscovery cases; export results of content searches from an eDiscovery case; prepare search results for Advanced eDiscovery; and understand document similarity in Advanced eDiscovery. View results of the analyze process in Advanced eDiscovery; learn about the relevance module in Advanced eDiscovery; use express analysis in Advanced eDiscovery; and learn to run reports and export case data in Advanced eDiscovery. In an eDiscovery case, learn how to assign members and configure an eDiscovery hold; perform a content search and export content search results; search for and delete e-mail messages; and create a litigation hold.
20 videos | 1h 47m has Assessment available Badge
Microsoft 365 Identity and Services: Planning a Microsoft Implementation
In this 13-video course, learners can explore key considerations for planning and implementing a Microsoft 365 solution. You will discover how to add, verify, and manage domains, configure user identities, and manage DNS (Domain Name System) in preparation for the MS-100 Microsoft 365 Identity and Services certification exam. Start with an overview of six phases to plan for and deploy the foundation infrastructure of Microsoft 365 Enterprise. Then look at Microsoft 365 products related to identity and access management, and the admin center area used to purchase new domains. Learn how to add custom domains and verify a domain from the domain name list in the admin center. Next, set a domain as default using the admin center, and examine considerations when adding custom subdomains or multiple domains in Microsoft 365. Explore DNS, perform DNS management for an existing domain in the admin center, check DNS configurations with the admin center, and look at interface and standard records. Also covered is configuring user identities for new domains. The concluding exercise involves working with domains.
13 videos | 57m has Assessment available Badge
Microsoft 365 Identity and Services: Tenancy & Subscriptions
Explore subscriptions and tenant roles, upgrading existing subscriptions, and monitoring license allocations in Microsoft 365 in this course, used to prepare for the MS-100 Microsoft 365 Identity and Services certification exam. Begin this 12-video course by learning how to set up your Microsoft 365 implementation, starting with an overview of subscriptions and tenancy in Microsoft 365. Then examine how to begin by evaluating Microsoft 365 services. Learn how to add new services or upgrade your subscriptions and how to assign roles using the admin center. Next, an overview of Microsoft 365 workloads such as Exchange, SharePoint, OneDrive, and Teams. Take a look at the billing section of the admin center and how to manage payments there. Learn how to assign licenses to users in the admin center and then how to monitor assigned licenses. This leads into learning how to manage the apps and services that go along with a license, and also how to unassign or remove a license. Conclude with an exercise on managing subscriptions using the admin center.
12 videos | 47m has Assessment available Badge
Microsoft 365 Identity and Services: Subscription & Tenant Health
In this course, learners discover how administrators can ensure subscription and tenant health for a Microsoft 365 implementation. Explore service health, response plans, and reporting, in preparation for the MS-100 Microsoft 365 Identity and Services certification exam. This 13-video course begins with an overview of admin center's service health section and how to manage service health alerts using admin center. Examine incidents and advisories as well as status definitions. Next, take a look at what should be included in a health response plan and how to use the portal to request support for business products. Learn how to enable usage analytics for an overview of the usage section of the admin center reports and to use Power BI (business intelligence) to connect to and analyze usage analytics data. Learn how to perform basic edits and customization of reports, and review and schedule some of the security and compliance reports available in Microsoft 365 admin center. Finally, discover how to review usage data for a specific user or object. The exercise involves monitoring subscription health.
13 videos | 1h 2m has Assessment available Badge
Microsoft 365 Identity and Services: Migrating Users & Data
In this 13-video course, learners prepare for the MS-100 Microsoft 365 Identity and Services certification exam and Microsoft 365 Certified Enterprise Administrator Expert designation. Discover how to migrate user data and e-mail to Office 365, explore methods and tools for performing a migration, and learn how to implement identity models in Office 365. After an overview of admin center's data migration area and available options for migration, learn to use the Exchange Deployment Assistant when migrating mailboxes. Explore the PST (personal storage table) Collection Tool to locate and manage PST files, and import a PST file. Next, learn how to migrate e-mail from another IMAP-enabled e-mail system, discover methods end-users need to migrate e-mail and contacts to Office 365, and methods to migrate e-mail by working with outside partners. Examine two main authentication and identity models when planning for identity management, along with Active Directory cleanup steps, and multiforest deployment considerations. Then study the AD Connect synchronization tool and learn how synchronization is required for certain features and functions. The exercise involves migrating user data.
13 videos | 1h 1m has Assessment available Badge
Microsoft 365 Identity and Services: Identity Strategy
In this course, learners discover how to evaluate requirements and solutions for synchronization, identity management, and authentication when planning an identity strategy. This 12-video course can be used to prepare for the MS-100 Microsoft 365 Identity and Services certification exam. Begin with a demonstration of how to use the idFix tool to address possible synchronization errors, and explore the objects and attributes that are excluded when using this tool, as well as how to examine the transaction logs after a scan. Then, you will explore Azure AD Connect and learn how to determine identity requirements for hybrid identity solutions. Next, you will learn about password hash synchronization and when to use it. Learners will take a closer look at the pass-through authentication method of implementing hybrid identities, then look at another solution for implementing a hybrid identity solution, which is to implement federation with Azure Active Directory. You will learn about the features and architecture of the Azure AD Connect Synchronization process, and finally, the benefits of health monitoring.
12 videos | 54m has Assessment available Badge
Microsoft 365 Identity and Services: Designing a Hybrid Identity
This course covers the planning and designing of an identity strategy from its adoption through to its implementation, and examines how to address synchronization, authentication, access control, and protection requirements. The 12-video course can be used to prepare for the MS-100 Microsoft 365 Identity and Services certification exam. You will begin by learning how to determine synchronization and multifactor authentication requirements. Next, hear an overview of lifecycle adoption strategies, adopting cloud services, and the identity requirements needed when doing so. You will then examine considerations applicable for protecting data and how that will integrate with your identity solution. Then take a look at content management requirements in terms of planning your identity solution, access control requirements, and what is necessary to implement an incident response plan. Next, explore the considerations and requirements for implementing a hybrid identity solution and defining an adoption strategy. Conclude the course by taking a look at choosing identity synchronization tools.
12 videos | 53m has Assessment available Badge
Microsoft 365 Identity and Services: Manage Azure AD Identities
In this 13-video course, used to prepare for the MS-100 Microsoft 365 Identity and Services certification exam, learners explore common Azure Active Directory (AD) identity management tasks such as managing user access with access reviews, resources, and apps using Azure AD groups, users and passwords, Azure AD roles and role membership, and product licenses. You will begin with an overview of Azure AD identities and how to create an access review to manage user access. Then learn how to complete an access review of groups or applications. Next, take a look at implementing groups to manage users, providing an overview of managing resources and apps using Azure AD groups, and then user management, by adding or deleting users using Azure AD. Perform password management tasks such as resetting user passwords, and configuring self-service password resets. Explore user roles with an overview of Azure AD roles and managing user role membership; learn about managing product licenses, and how to restore a deleted user. Conclude the course by discovering how to create and manage users in bulk.
13 videos | 1h 11m has Assessment available Badge
Microsoft 365 Identity and Services: User Roles
Azure Active Directory (AD) uses roles to manage a variety of tasks. In this 12-video course, you will discover how to manage user roles, configure administrative accounts, and delegate administrative rights, in preparation for the MS-100 Microsoft 365 Identity and Services certification exam. Begin by exploring the administrator role permissions in Azure AD, and with a look at viewing and managing roles, or more specifically, how to find out which users have been assigned to which roles. Next, learn to delegate app administration roles in Azure AD and how to protect the Office 365 global administrator account. Then learn how to configure role-based access control (RBAC) using the Azure portal and how to invite users from other organizations to access your resources. Next, learners receive an overview on delegating Azure AD admin roles, followed by studying administrator role security and steps involved in role security planning. Discover how to assign security and compliance roles and permissions, and finally, how to restrict a user's administrative permissions by assigning least privileged roles in Azure AD.
12 videos | 57m has Assessment available Badge
Microsoft 365 Identity and Services: Authentication
In this 11-video course, learners will discover authentication for a Microsoft 365 solution. In preparation for the MS-100 Microsoft 365 Identity and Services certification exam, you will explore multifactor authentication (MFA), sign-in activities, and monitoring activity logs. Begin by examining various Azure Active Directory (AD) deployment plan options, then take a look at different authentication methods such as security questions, OATH (Initiative for Open Authentication), and app passwords. You will explore how Azure MFA works. Next, learn where to access sign-in reports in the Azure portal, and how to filter sign-in activities. Then move on to downloading the activity from sign-in logs, which may be useful if you need to perform a more detailed analysis of the data. Next, learn more about accessing sign-in activity and how to view entry point data for applications used most in an enterprise. Discover how to display failed sign-ins, which is useful from a security perspective. Finally, learn how to configure monitoring settings for Azure AD activity logs.
11 videos | 40m has Assessment available Badge
Microsoft 365 Identity and Services: Multi-Factor Authentication (MFA)
In this course, discover how to design, configure, and administer multifactor authentication (MFA), in preparation for the MS-100 Microsoft Identity and Services certification exam. Begin this 13-video course by examining MFA considerations when deploying an identity solution and how to enable MFA with default conditional access policies. Next, you will look at the state of MFA for any given user (disabled, enabled, enforced). Then, discover how to navigate to and configure the three user settings (require selected users to provide contact methods; delete all existing app passwords; and restore MFA). This leads into MFA customization, configuring lockouts, blocking, notifications, and call settings for MFA. Learn how to access sign-in reports and describe sign-in report structure; create a custom conditional access policy for MFA; and navigate to and configure MFA service settings such as verification options and remember MFA for devices and browsing. Next, take an overview of the concept of modern authentication, and the state of modern authentication for Office 365 services. Finally, look at sign-in behavior of Office client apps.
13 videos | 56m has Assessment available Badge
Microsoft 365 Identity and Services: Application Access
In this 15-video course, discover how to register and publish applications using Azure, and explore how to configure an Azure Active Directory (AD) application proxy, used to enable remote access to on-premises applications by using Azure AD accounts. This course helps learners prepare for the MS-100 Microsoft 365 Identity and Services certification exam. Begin by looking at types of applications available in Azure AD and features and capabilities supported by available application types. Discover how to choose and configure an application's single sign-on mode. Look at configuring application provisioning modes, followed by examining how to prepare an on-premises environment for remote access through application proxy in Azure AD. Next, see how to install and register an application proxy connector and verify that the installed connector is registered correctly. Learn how to add an on-premises app to Azure AD; test that an application has been added correctly, and learn about filtering applications in the Azure portal. Explore how to add or remove users or group assignments from an application, and delete an application entirely.
15 videos | 59m has Assessment available Badge
Microsoft 365 Identity and Services: External Users
In this 13-video course, discover how to implement access for external users of Microsoft 365 workloads. Explore topics such as creating B2B accounts, creating guest accounts, and designing solutions for external access, in preparation for the MS-100 Microsoft 365 Identity and Services certification exam. Begin by learning how to add guest users to a directory by using Azure portal; add guest users to a group; and add guest users to an application. Then discover how and when to resend invitations to guests, invite a guest user to an app from the access panel, and explore how to invite a user to join a group that has access to an app. Next, you will learn how you can allow or block the sending of invitations in an organization and also, how to add guest users without an invitation link or e-mail. Then you will take a look at key properties of B2B collaboration users, filter for guest users in the directory, and finally, learn how to remove guest user limitations.
13 videos | 46m has Assessment available Badge
Microsoft 365 Identity and Services: Office 365 Workload Deployment
In this course, learners will discover how to plan Office 365 workload deployments, including planning hybrid configurations, workload data flow, and Microsoft 365 workload connectivity. This 14-video course can be used in preparation for the MS-100 Microsoft 365 Identity and Services certification exam. Begin by examining Hybrid Modern Authentication (HMA) and prerequisites for implementing HMA for Skype for Business and Exchange Server. Learn how to enable HMA by using the Exchange Management shell. Next, examine the Active Directory Authentication Library (ADAL) and how it is used with HMA. Learn how to use the Exchange Management shell to disable HMA for Exchange, then how to use the Skype for Business Management shell to disable HMA. Explore prerequisites for hybrid deployments; the Exchange tools and services for hybrid deployments; and learn how to plan for hybrid connectivity between Skype for Business Server and Office 365. Examine considerations useful when planning a SharePoint Server hybrid solution; key points to remember when planning a network assessment for Office 365; and finally, how to tune Office 365 performance.
14 videos | 51m has Assessment available Badge
Microsoft 365 Identity and Services: Application Deployment
In this course, learners can explore various aspects of planning Office 365 application deployments, including planning for Office 365 apps and software downloads and for Office 365 ProPlus deployment and connectivity. This 13-video course helps prepare for the MS-100 Microsoft 365 Identity and Services certification exam. Begin with an overview of Office 365 ProPlus and assessing an environment for its deployment. Next, examine some best practices and requirements for deploying Office 365 ProPlus from the cloud, as well as from a local source. Then look at deploying Office 365 by using Configuration Manager. Learn how to download and get started with the Office Deployment Tool, and how to activate computer licenses for Office 365 ProPlus. Explore the Office Customization Tool and how to use it to create a configuration file. Then look at some of the concepts of mobile device management (MDM) for Office 365, by focusing on mobile apps. Finally, receive an overview of available update channels for Office 365 ProPlus, and learn about change management for Office 365 clients.
13 videos | 1h 15m has Assessment available Badge
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COURSES INCLUDED

MD-102: Introduction to Windows Endpoint Administration
Begin this course with an overview of MS-102: Endpoint Administrator content coverage, which focuses on the deployment, management, and maintenance of Windows client operating systems using Group Policy, Microsoft Intune, and Microsoft 365. You will explore different features of various Windows editions, including Home, Pro, and Enterprise. You will learn how to develop use cases to determine the appropriate Windows client for a specific situation. Then you will examine hardware requirements for installing the Windows client operating system (OS). Finally, you will learn how to use the msinfo executable to determine if your current hardware will support a new OS installation. This course is part of a series that prepares the learner for the MD-102: Endpoint Administrator exam.
3 videos | 38m has Assessment available Badge
MD-102: Selecting a Deployment Tool
Begin this course by exploring the Windows Assessment and Deployment Kit (ADK), learning how to select the appropriate version of Windows ADK and how to install and identify the various components. Then you will find out how to create a customized Windows Preinstallation Environment (WinPE) image to deploy Windows operating systems and review some potential errors that you may encounter. Next, you will create an answer file with the Windows System Image Manager (WSIM), which is used to perform unattended installations of the Windows operating system. Finally, you will discover various deployment tools and methods for deploying Windows client operating systems, including on-premises tools like Windows Deployment Services (WDS) and cloud-based tools with mobile device management (MDM), while comparing and contrasting the benefits and drawbacks. This course is part of a series that prepares the learner for the MD-102: Endpoint Administrator exam.
3 videos | 1h 16m has Assessment available Badge
MD-102: Migrating Windows Clients
Migrating or rebuilding Windows client operating systems is essential for ensuring a seamless user experience and maintaining productivity during deployment. This course delves into the process of migrating Windows clients, covering everything from using the User State Migration Tool (USMT) to perform migrations to exploring key considerations for deployment and upgrades. You'll learn about the benefits of upgrading to new features, as well as the importance of compatibility, testing, and validation. Additionally, we'll examine rebuilds and the various factors that can impact the process, including time, cost, risk mitigation, and user experience. This course is part of a series that prepares the learner for the MD-102: Endpoint Administrator exam.
2 videos | 51m has Assessment available Badge
MD-102: Implementing a Provisioning Strategy
In this course, you'll learn how to create a provisioning package to configure Windows clients quickly and efficiently, bypassing the challenges of hands-on configuration. We'll also dive into imaging and provisioning strategies, including tools like the Windows Assessment and Deployment Kit (ADK), Windows Preinstallation Environment (WinPE), Configuration Manager, and Microsoft Intune. Additionally, we'll examine subscription-based activation and the key differences between Windows Enterprise and Windows Pro Education. This course is part of a series that prepares the learner for the MD-102: Endpoint Administrator exam.
3 videos | 1h 5m has Assessment available Badge
MD-102: Deploying Windows Clients Using Autopilot
In this course, we'll explore the various components of Autopilot, including hardware hashes, device registration, and Autopilot groups in Microsoft Endpoint Manager. You'll discover how to create and assign an Autopilot profile and configure and deploy an Enrollment Status Page (ESP) to streamline your deployment process. We'll also walk you through deploying a Windows device using Windows Autopilot Deployment and utilizing the Windows Autopilot Diagnostic Page when troubleshooting Autopilot deployments. This course is part of a series that prepares the learner for the MD-102: Endpoint Administrator exam.
5 videos | 1h 13m has Assessment available Badge
MD-102: Managing Images Using the Microsoft Deployment Toolkit
This course provides a comprehensive overview of MDT's infrastructure and components, including how to create deployment shares and import images into the Deployment Workbench. We'll explore image importing, management, and deployment using MDT, as well as how to enable and configure monitoring in MDT using the Deployment Workbench. Additionally, we'll walk you through how to troubleshoot MDT deployments, providing you with the expertise to streamline your image deployment process and save time and effort. This course is part of a series that prepares the learner for the MD-102: Endpoint Administrator exam.
3 videos | 1h 8m has Assessment available Badge
MD-102: Configuring Remote Management for Windows Clients
In this course, you will explore how to configure the Windows's Remote Desktop Connection and how to remotely connect to Windows clients using the application. Then, you will dive into leveraging Windows PowerShell and the Windows Remote Management (WinRM) service to perform remote management in Windows clients. Next, you will learn how to enable Remote Help in Microsoft Intune and download and install the Remote App for Intune. Finally, you will discover how to deploy Windows Admin Center to configure Windows clients in a Microsoft Entra domain, as well as a Windows workgroup. This course is part of a series that prepares the learner for the MD-102: Endpoint Administrator exam.
4 videos | 1h 20m has Assessment available Badge
MD-102: Implementing Device Compliance Policies
Begin this course by exploring device compliance policies and learn how to create, implement, and manage device configuration policies using Microsoft Intune. Then you will examine integrating Conditional Access with compliance policies using Microsoft Intune and find out how to configure and assign compliance policy notifications using the Microsoft Intune Admin Center. Next, you will discover device compliance monitoring using Microsoft Intune and the various locations to review device compliance information. Finally, you will investigate various Microsoft Intune Admin Center locations to troubleshoot compliance issues. This course is part of a series that prepares the learner for the MD-102: Endpoint Administrator exam.
6 videos | 1h 23m has Assessment available Badge
MD-102: Managing Identity & Access Control
In this course, you will examine user authentication in Windows. You will explore how to implement various authentication methods, including Microsoft Entra ID and Microsoft Intune. You will also investigate passwordless authentication techniques such as Windows Hello for Business, the Microsoft Authenticator, and security keys. Then, you will learn how to create and manage groups in Windows environments and take a look at local, domain, and cloud-based groups, group types, and dynamic membership. Finally, you will discover how to implement and manage role-based access control (RBAC) for Intune and focus on roles, default roles, and role assignments. This course is part of a series that prepares the learner for the MD-102: Endpoint Administrator exam.
3 videos | 48m has Assessment available Badge
MD-102: Managing Identity Using Microsoft Entra ID
In this course, you will examine the differences between registering and joining devices to Microsoft Entra ID, formerly Azure AD. You will discover how to download, install, and deploy the Intune Connector for Intune. Next, you will explore the Windows Local Administrator Password Solution (LAPS), which helps automatically manage local administrator account passwords. Finally, you will learn how to deploy Windows LAPS for Microsoft Entra ID and Microsoft Intune. This course is part of a series that prepares the learner for the MD-102: Endpoint Administrator exam.
3 videos | 1h 1m has Assessment available Badge
MD-102: Configuring Device Enrollment Using Intune
Begin this course by examining the process of enrolling devices from various platforms such as Windows, iOS, and Android to enable both users and their organizations to access company resources and maintain compliance with security standards. Then, you will focus on managing additional platforms like ChromeOS and macOS. Next, you will explore the different requirements for enrolling Windows devices in the Microsoft Intune platform, including the supported version of Windows or the company portal application. Finally, you will discover the methods to perform, configure, and verify Windows device enrollment in the Microsoft Intune platform. This course is part of a series that prepares the learner for the MD-102: Endpoint Administrator exam.
2 videos | 44m has Assessment available Badge
MD-102: Configuring Bulk & Automatic Enrollment for Devices
Begin this course with an examination of the requirements and methods to perform and configure bulk iOS device enrollment in the Apple Configurator using the Microsoft Intune platform, which allows for a better user experience and increased security protection. Next, you will explore the requirements and methods to perform and configure Android device enrollment in the Microsoft Intune platform. Finally, you will take a look at the newer features available in Intune and configure the Microsoft Intune platform for ChromeOS device deployment via the ChromeOS Enterprise Connector for Microsoft Intune. This course is part of a series that prepares the learner for the MD-102: Endpoint Administrator exam.
3 videos | 1h 19m has Assessment available Badge
MD-102: Managing the Device Lifecycle in Intune
In this course, you will learn how to enable and configure automatic enrollment for managed devices using Microsoft Intune, including specific requirements. Then you will examine policy sets, which are simply bundles of management objects, applications, and policies that can be grouped together based on different roles, Next, you will discover how to create and assign a policy set to managed devices. Finally, you will find out how to wipe a device, which means to restore a device to factory settings, and how to retire a device from Microsoft Intune. This course is part of a series that prepares the learner for the MD-102: Endpoint Administrator exam.
3 videos | 55m has Assessment available Badge
MD-102: Implementing Endpoint Security Baselines & Policies
Begin this course by concentrating on security baselines in Microsoft Intune. These are collections of preconfigured settings that contain recommendations for strengthening an organization's security posture and apply to Windows and Windows technology. You will learn how to create and deploy security baseline profiles on managed devices. Then, you will switch gears and take a look at Endpoint security policies, which focus on specific categories like endpoint security settings. Finally, you will discover how to create and configure Endpoint security policies to secure devices in Microsoft Intune. This course is part of a series that prepares the learner for the MD-102: Endpoint Administrator exam.
2 videos | 40m has Assessment available Badge
MD-102: Protecting Devices with Microsoft Defender for Endpoint
In this course, you will explore the process of onboarding devices into Microsoft 365 Defender for Endpoint (MDE), an enterprise-level, scalable endpoint security platform that provides protection against advanced network threats, attack surface reduction, and threat investigations. Then you will investigate endpoint detection, response, and automated investigation and remediations in Microsoft 365 Defender for Endpoint, in order to strengthen your organization's security posture. Finally, you will learn how to use the Microsoft Defender Vulnerability Management dashboard to identify, examine, and respond to device issues. This course is part of a series that prepares the learner for the MD-102: Endpoint Administrator exam.
3 videos | 1h 2m has Assessment available Badge
MD-102: Managing Device Updates
Begin this course by exploring Microsoft Intune update policies, as well as the platform support for managing updates in Microsoft Intune. Then you will learn how to create and deploy Android updates with Microsoft Intune configuration profiles. You will investigate how Windows as a service delivers updates Windows clients via rings using Microsoft Intune. Next, you will find out how to optimize updates using Windows Delivery Optimization by creating a device configuration profile. Finally, you will discover some common device configuration profile issues and examine the tools used to monitor and troubleshoot update those issues using the Microsoft Intune Admin Center. This course is part of a series that prepares the learner for the MD-102: Endpoint Administrator exam.
5 videos | 1h 27m has Assessment available Badge
MD-102: Monitoring Devices with Intune & Azure Monitor
In this course, you will learn how to monitor device health and compliance using Intune and Azure Monitor. Then you will explore endpoint analytics to help track the quality of the end-user experience. Finally, you will discover how to use the Microsoft Adoption Score to improve the overall company user experience when using Microsoft Intune and supporting technologies. This course is part of a series that prepares the learner for the MD-102: Endpoint Administrator exam.
2 videos | 40m has Assessment available Badge
MD-102: Managing Devices with Configuration Profiles
In this course, you will discover how to specify the appropriate device configuration profile to meet company requirements for a given scenario. Then you will explore device configuration profiles and associated features, such as configuration settings, platform support, and implementation. Next, you will learn how to create and deploy a device configuration profile using the Microsoft Intune Admin Center. Finally, you will find out how to monitor and troubleshoot device configuration profiles using the Microsoft Intune Admin Center. This course is part of a series that prepares the learner for the MD-102: Endpoint Administrator exam.
3 videos | 42m has Assessment available Badge
MD-102: Managing Device Configuration Using Microsoft Intune
In this course, you will learn how to deploy device configuration profiles using Windows Kiosk mode, which allows you to restrict a Windows device from running multiple programs or even customize the Start menu. Then you will discover how to create and implement profiles for Android devices, including platform and profile types. Next, you will explore the necessary prerequisites for using Microsoft Intune profiles on Android devices. Finally, you will examine the process of planning and implementing the Microsoft Tunnel, a virtual private network (VPN) gateway solution, for Intune. This course is part of a series that prepares the learner for the MD-102: Endpoint Administrator exam.
3 videos | 1h 2m has Assessment available Badge
MD-102: Deploying Apps Using Intune, Office Deployment, & Customization Tools
In this course, you will explore mobile application management (MAM) using Microsoft Intune and the process of deploying Universal Windows Platform (UWP)-based applications to endpoints using Microsoft Intune. You will examine the Microsoft Office Deployment Tool (ODT) and associated components, such as the setup.exe and XML-based configuration files, and you will learn how to deploy Microsoft 365 apps using the ODT. Next, you will focus on the Office Customization Tool (OCT), XML-based deployment configuration files, customized deployment file creation, and how to use the ODT to deploy OCT configuration files. You will discover the various features of the Microsoft 365 Apps Admin Center and find out how to manage Microsoft 365 Apps for Enterprise using the Microsoft 365 App Admin Center. Finally, you will investigate the requirements and features of MAM and review the process of deploying Microsoft 365 Apps using Microsoft Intune. This course is part of a series that prepares the learner for the MD-102: Endpoint Administrator exam.
5 videos | 1h 20m has Assessment available Badge
MD-102: Implementing App Policies Using Intune & Group Policy
Begin this course by exploring policies for Office apps, including settings configurations and assignments, and the process of creating and implementing an Office app policy using Microsoft Intune. Then you will investigate Group Policy for Microsoft 365 Apps. Next, you will learn about the process of preparing Active Directory for Microsoft 365 Apps Group Policy Objects and how to configure Group Policy for Microsoft 365 Apps. Finally, you will find out how to deploy applications to platform-specific mobile app stores and discover the platforms and file formats supported by Microsoft Intune. This course is part of a series that prepares the learner for the MD-102: Endpoint Administrator exam.
3 videos | 55m has Assessment available Badge
MD-102: Implementing App Protection & App Configuration Policies
In this course, you will discover application protection policies, benefits, and requirements and examine the process of creating and deploying app protection policies to protect company data. Then you will focus on managing app protection policies using the Microsoft Intune Admin Center and implementing Conditional Access policies for Microsoft Intune app protection policies. Next, you will learn how to configure mobile applications with app configuration policies in Microsoft Intune. Finally, you will explore managing app configuration policies using Microsoft Intune. This course is part of a series that prepares the learner for the MD-102: Endpoint Administrator exam.
5 videos | 1h 10m has Assessment available Badge
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COURSES INCLUDED

MS-102: Implementing a Microsoft 365 Tenant
To start this course, we'll provide an overview of the MS-102: Microsoft 365 Administrator certification exam requirements. The MS-102 courses are designed for IT professionals aspiring to become Microsoft 365 administrators, including individuals involved in deploying, configuring, and managing Microsoft 365. You'll then explore the Microsoft 365 portfolio of products and the various editions available. Discover how to create and manage tenants and domains in Microsoft 365 and configure organizational settings, including security, privacy, and profile settings. Next, learn about monitoring the health of your Microsoft services using products like Office on the web, Yammer, and Microsoft Dynamics CRM. Finally, learn how to extract insights about how your organization uses Microsoft 365 and the technology experiences that support it. This course is part of a series that prepares learners for the MS-102: Microsoft 365 Administrator certification exam.
5 videos | 1h 14m has Assessment available Badge
MS-102: Managing Users & Groups
Begin this course by exploring how to create users and groups in Microsoft 365, including the creation of guest users and contacts. Then you will discover the world of license allocations within Microsoft 365 and learn how to manage licenses to optimize your organization's Microsoft 365 subscriptions. Finally, you will learn about the different options available for managing multiple users in Microsoft 365. This course is part of a series that prepares learners for the MS-102: Microsoft 365 Administrator certification exam.
3 videos | 45m has Assessment available Badge
MS-102: Managing Roles in Microsoft 365
In this course, you will learn how to manage roles in Microsoft 365 and configure role groups for Microsoft Defender, Microsoft Purview, and Microsoft 365 workloads. You'll also discover the different delegation options available as they exist in Microsoft 365 and use Privileged Identity Management (PIM) to help you manage, control, and monitor access to important resources in your organization. This course is part of a series that prepares learners for the MS-102: Microsoft 365 Administrator certification exam.
3 videos | 39m has Assessment available Badge
MS-102: Managing Identity Synchronization
In this course, you'll discover how to use the IdFix tool and how it assists with Azure AD Connect utilization. Next, you will learn about the Azure AD Connect method of synchronizing an on-prem AD with the Azure AD located in the cloud. While this method is now considered legacy, it is still in use in some organizations and can make it very easy to import user accounts for Microsoft 365 in certain scenarios. Finally, you will explore how to troubleshoot synchronization when using Azure AD Connect Cloud Sync or the legacy Azure AD Connect. This course is part of a series that prepares learners for the MS-102: Microsoft 365 Administrator certification exam.
4 videos | 1h 10m has Assessment available Badge
MS-102: Managing Authentication
In this course, you will learn about the various authentication methods supported by Azure AD. This includes FIDO2 Security Keys, Microsoft Authenticator, SMS, Temporary Access Pass, Third-Party Software OAUTH Tokens, Voice Call, Email OTP, and Certificate-Based Authentication. Discover how to configure self-service password reset (SSPR) for your Microsoft 365 users, or a subset of your M365 users. Next, you will explore Azure AD Password Protection, how the feature works, and how to enable and manage it. Also covered is the use of multi-factor authentication (MFA) and how to monitor and troubleshoot authentication issues occurring in Azure AD. This course is part of a series that prepares learners for the MS-102: Microsoft 365 Administrator certification exam.
5 videos | 59m has Assessment available Badge
MS-102: Managing Secure Access
In this course, you will dive into the critical aspects of Azure AD Identity Protection, learning how it enables organizations to detect, investigate, and remedy identity-based risks. Then you will discover how to implement Azure AD Identity Protection within your Azure tenant. Next, you will focus on the pivotal concepts of conditional access, enabling you to reinforce your Microsoft 365 security posture. Finally, you will explore how to implement and manage conditional access for your Microsoft 365 tenant, enhancing the security of your organization's digital landscape. This course is part of a series that prepares learners for the MS-102: Microsoft 365 Administrator certification exam.
4 videos | 58m has Assessment available Badge
MS-102: Managing Reports & Alerts with Microsoft 365 Defender
In this course, you will discover the key features of Microsoft 365 Defender, including what powers this security solution. Then you will explore the Microsoft Secure Score within the Defender portal, focusing on its significance and how to easily improve it. Next, you will develop the skills to review and respond to alerts in Microsoft 365 Defender and find out how to correlate those alerts into incidents for further investigation. Finally, you will learn how to effectively address security and compliance issues and respond to potential threats in Microsoft 365 Defender. This course is part of a series that prepares learners for the MS-102: Microsoft 365 Administrator certification exam.
5 videos | 57m has Assessment available Badge
MS-102: Managing Collaboration Using Microsoft Defender for Office 365
In this course, you will discover how to configure and apply policies and rules in Defender for Office 365, enhancing your tenant's security. You will investigate threat trackers and tracked queries in the Microsoft 365 Defender portal and learn to review and respond to those threats. Then you will explore campaigns, or coordinated attacks against a Microsoft 365 tenant, and learn how to create and run a campaign for training purposes. Finally, you will focus on removing blocked users from the Restricted entities page in Defender for Microsoft 365. This course is part of a series that prepares learners for the MS-102: Microsoft 365 Administrator certification exam.
4 videos | 46m has Assessment available Badge
MS-102: Managing Endpoint Protection Using Microsoft Defender for Endpoint
In this course, you will discover the key capabilities and features of Microsoft Defender for Endpoint, a critical tool for ensuring the security of your organization's digital infrastructure. You will explore several onboarding procedures for Microsoft Defender for Endpoint to help seamlessly integrate various devices. Then you will focus on the different Endpoint settings in the Microsoft 365 Defender interface. Finally, you will investigate how to detect and respond to potential vulnerabilities using the appropriate Microsoft 365 Defender interfaces. This course is part of a series that prepares learners for the MS-102: Microsoft 365 Administrator certification exam.
4 videos | 57m has Assessment available Badge
MS-102: Managing Compliance Using Microsoft Purview
In this course, you will explore using Microsoft Purview for compliance, data governance, and handling risk. You will discover how pre-created sensitive information types can be used, before learning how to create your own sensitive information types for governance and compliance issues. Next, you will examine Data Loss Prevention (DLP), focusing on implementing DLP for workloads and implementing Endpoint DLP with Microsoft Purview. Finally, you will find out how to configure and respond to DLP-related alerts, events, and reports in Microsoft Purview. This course is part of a series that prepares learners for the MS-102: Microsoft 365 Administrator certification exam.
6 videos | 1h 9m has Assessment available Badge
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BOOKS INCLUDED

Book

Microsoft 365 Business for Admins for Dummies
If you're planning to implement Microsoft 365 Business or to upgrade to Microsoft 365 Business, this thorough resource will demystify the complexities of the bundled solution and set you up for a successful deployment of the solution.
book Duration 3h 52m book Authors By Jennifer Reed

BOOKS INCLUDED

Book

Microsoft 365 Business for Admins for Dummies
If you're planning to implement Microsoft 365 Business or to upgrade to Microsoft 365 Business, this thorough resource will demystify the complexities of the bundled solution and set you up for a successful deployment of the solution.
book Duration 3h 52m book Authors By Jennifer Reed

BOOKS INCLUDED

Book

Microsoft 365 Business for Admins for Dummies
If you're planning to implement Microsoft 365 Business or to upgrade to Microsoft 365 Business, this thorough resource will demystify the complexities of the bundled solution and set you up for a successful deployment of the solution.
book Duration 3h 52m book Authors By Jennifer Reed

SKILL BENCHMARKS INCLUDED

Microsoft 365 Awareness (Entry Level)
The Microsoft 365 Awareness benchmark will measure your ability to recognize key terms and concepts related to Microsoft 365. You will be evaluated on cloud concepts, Microsoft 365 features, Microsoft Teams, collaboration, Microsoft 365 security, and managing mobile devices. A learner who scores high on this benchmark demonstrates that they have the skills related to understanding key Microsoft 365 terminology and concepts.
20m    |   20 questions
Microsoft 365 Competency (Intermediate Level)
The Microsoft 365 Competency benchmark will measure your ability to recognize key terms and concepts related to Microsoft 365. You will be evaluated on Windows 10 and Microsoft 365 implementation, administering collaboration features in Microsoft 365, deploying Microsoft Teams features, implementing Microsoft 365 security, implementing mobile device management, and Microsoft 365 pricing management. A learner who scores high on this benchmark demonstrates that they have the skills related to understanding key Microsoft 365 terminology and concepts.
30m    |   30 questions
Microsoft 365 Literacy (Beginner Level)
The Microsoft 365 Literacy benchmark will measure your ability to recognize key terms and concepts related to Microsoft 365. You will be evaluated on Windows 10 and Microsoft 365 features, collaboration tools available in Microsoft 365, Microsoft Teams features, Microsoft 365 security, mobile device management, and Microsoft 365 pricing. A learner who scores high on this benchmark demonstrates that they have the skills related to understanding key Microsoft 365 terminology and concepts.
20m    |   20 questions

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