Outlook: Outlook Microsoft 365 Beginner

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Microsoft Outlook is Office's email client and productivity app. Explore Outlook, its uses and configuration.

GETTING STARTED

Setting Up

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    Finding & opening the application
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    Installing an account
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Formatting Email Text

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    Formatting your text
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    Adding color & text effects
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Setting Up

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    Finding & opening the application
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    Installing an account
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Getting Started with Outlook

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    Installing an account
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    Using Outlook
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Getting Started with Outlook Mail

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    Creating an account
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    Getting around Outlook Mail
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Sign-in & Setup

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    Configuring your general account settings
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Getting Started

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    Installing an account
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    Using Outlook
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Sending & Receiving Messages

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    Discovering the app
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    Modifying your profile & password
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Setting up the application

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    Course Overview: Setting up the application
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    Installing the application
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Opening & Setting Up the Client

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    Installing an account
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    Using Outlook
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Setting Up

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    Installing an account
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    Using Outlook
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Designing & Shaping Email

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    Modifying your email theme
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    Customizing your email background
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Formatting Email

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    Formatting your text
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    Inserting special characters
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Organizing Email

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    Using the search tool
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Organizing Email

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Formatting Email

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    Formatting your text
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    Inserting special characters
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Adding elements & printing emails

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    Course Overview: Adding elements & printing emails
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    Using attachments
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Organizing Email

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    Marking an email as read or unread
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Formatting Email

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COURSES INCLUDED

Setting Up
Discover the ins and outs of Outlook for Windows Office 365. In this course, you will learn how to access the program and install your email account. See how to navigate Outlook's interface and tools. Easily access your emails. Find what you need with the Outlook Help tool. Arrange your Outlook work space to suit your personal working style. Manage your email modification settings. Streamline your Outlook experience through keyboard shortcuts.
7 videos | 34m has Assessment available Badge
Sending & Receiving Email
Discover the features and functions of Outlook for Office 365. During this course, you will learn how to send, receive, and reply to different types of e-mails with Outlook 365. You will also see how to insert attachments and create mailouts to send to different contacts. Begin by setting up Outlook to receive your e-mails and learn how to read them. Activate the Read Aloud tool to have any e-mail read to you aloud; explore how to write and send an e-mail; and learn how to save an e-mail as a draft if you lack the time to finish and send it. Observe how to reply to and forward an e-mail, and also send an e-mail to multiple recipients. Discover how to use mentions, which draw attention to your contacts; open and save attachments, and send an attachment. Learn how to share files via OneDrive and SharePoint; send Outlook items via e-mail; request a delivery receipt, and create a mailout. Also, learn how to create out-of-office and automatic replies, and finally, print an e-mail and save as a PDF.
16 videos | 1h 13m has Assessment available Badge
Illustrating Email
Outlook for Office 365 e-mails do not have to contain text only. In this 17-video course, learners can explore ways to illustrate e-mails, including adding images, links, shapes, WordArt and SmartArt graphics, tables, charts, polls, and objects. Begin by learning how to insert a hyperlink into an e-mail, and then insert an image. This leads into adapting and formatting an image that you have inserted into an e-mail, by, for example, adjusting brightness and dimensions. Learn how to insert WordArt graphics to create a professional-looking title; how to insert diagrams by using shape tools available in Outlook; and how to modify and edit your shapes or diagrams. Also learn how to insert, modify, and format a table; use SmartArt graphics to create a diagram to present data; and then modify and format a SmartArt graphic. Discover how to insert charts, which are very useful for presenting data entries or statistics, and then format a chart. Explore how to create a survey in Outlook, and finally, learn how to insert an object into an e-mail.
17 videos | 1h 24m has Assessment available Badge
Contact Tools
Outlook for Office 365 makes it easy to keep track of people you connect with. Discover how to add, import, export, and categorize contacts; create and manage groups; and configure your address book in this 11-video course. Begin by learning how to get the most out of your address book in Outlook, and then learn how to add a contact. Explore how to import and export contacts; organize and create a contact group; and create a collaborative workgroup. Outlook allows you to manage your Office 365 groups directly from your inbox, so learn how to create and view conversations and meetings from your group. Once created, you will be able to manage your groups by editing and deleting groups, join other groups, or leave. Organize and categorize your contacts by placing contact entries into different folders. Also categorize contact entries in your Outlook address book; print your address book and save as a PDF, and finally, discover how to configure your address book.
11 videos | 1h 2m has Assessment available Badge
Calendar Tools
Keep track of events, meetings, and appointments in Outlook for Office 365 by using the calendar function. In this 15-video course, learners will discover how to configure a calendar; create and organize events and meetings; add, import, and export calendars; and work with tasks. Begin by becoming familiar with the calendar function, and then learn how to create a single event and a recurring event. Also learn how to create a meeting, which in Outlook allows you to propose and schedule a meeting and at the same time send e-mail invitations to intended participants. Then onto managing meetings, and also creating events from your e-mail. Discover how to add a new calendar; import and export a calendar, and manage multiple calendars. Explore how to print a calendar and save as a PDF, and configure your calendar. Create a task by using Outlook's To-Do list function, then assign and organize your tasks. To conclude the course, learn how to customize tasks.
15 videos | 1h 19m has Assessment available Badge
Designing & Shaping Email
There is a wealth of design and template tools that you can use in Outlook to customize the overall design of e-mails and ensure that everything is ready to go. In this 10-video course, you will learn how to change your e-mail theme and background, add and manage signatures, and use templates to speed up writing. Begin by exploring Outlook's themes, which allow you to control font styles, color sets, and effects, and then look at customizing e-mail background by adding color, texture, or images. Then learn how to use e-mail templates to speed up writing of e-mails, and create an e-mail template. Use the Tap tool to insert content from other documents stored in OneDrive and SharePoint into your e-mail, and insert Quick Parts, which are pieces of content that can be quickly inserted into your e-mail. Also explore how to insert icons, equations, and 3D models. Create a signature to allow you to attach certain information at the end of every message you send, and learn how to manage multiple signatures.
10 videos | 51m has Assessment available Badge
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COURSES INCLUDED

Formatting Email Text
There are numerous formatting techniques that can be applied to Outlook for Office 365 e-mails. This 11-video course helps learners discover how to format text, use lists, work with color, and manage their styles and style sets. Begin by learning how to format your text with the various different formatting options available in Outlook. Then explore how to add different colors and text effects to enhance your e-mails, and use custom colors from the Advanced Color tools. Discover how to format the text in your e-mail by using the Alignment and Capitalization tools; these enhance the structure making everything clear and easy to read. Check the layout of your text by using the Line and Paragraph Spacing tools; insert special characters or symbols, and explore the various text styles available in the styles gallery. Learn how to create your own text style; create a style set; and bullet and numbered lists. To conclude the course, explore how to customize your lists.
11 videos | 1h 1m has Assessment available Badge
Proofing Email
With Outlook's suite of proofing and review tools, you can be sure that the e-mails you send will be clear, accessible, and error-free. You will learn how to check your spelling and grammar, use the lookup, translation, and thesaurus tools, and make your message accessible to all recipients, in this 7-video course. Begin by exploring Outlook's Spelling and Grammar tools to spellcheck e-mails, and then learn how to configure your spellcheck to suit your needs. Examine Outlook's AutoCorrect feature, which can save time if you often spell particular words incorrectly, and then the dictionary and various reference tools available in Outlook, including an integrated Thesaurus, word count, and readability statistics. Learn how to use Smart Lookup to quickly retrieve information, definitions, and even images to tidy up or improve your e-mail. Delve into Outlook's suite of integrated translation tools, allowing you to quickly convert your document from one language to another. Finally, explore how to check your e-mail accessibility, ensuring that it is readable for other users.
7 videos | 34m has Assessment available Badge
Tagging, Sorting & Filtering Email
Flagging, tagging, categorizing, sorting, and filtering: Outlook gives you everything you need to help you keep track of your e-mail, and find messages quickly and easily. Key concepts covered in this 10-video course include different ways to mark an e-mail as read or unread, including with keyboard shortcuts and filters; how to use the focused inbox feature which allows you to view your most important e-mails in one place; and different ways to flag e-mails so you can easily locate them later. Next, learn how to find emails quickly by adding a category from preexisting categories or applying multiple categories, and use the QuickLook tool to add categories to messages; how to organize your emails into a conversation view to bring together original messages, replies, and -emails you have sent; learn to use filters to define what is displayed and not displayed in your inbox; learn to sort e-mails and change the order in which they are displayed; and use conditional formatting to change the appearance of certain e-mails in your inbox.
10 videos | 52m has Assessment available Badge
Organizing Emails
To be most productive, you need to keep your Outlook for Office 365 e-mails organized. Explore how to use folders, search for e-mail, and handle junk e-mail. Key concepts covered in this 10-video course include how to free up space in your inbox by deleting messages, and how to restore them if needed; how to manage your mailbox space by using conversation cleanup options and clean up your inbox from mailbox cleanup settings menu in Outlook; and how to create folders to organize and manage e-mails. Next, learn how to use favorites to quickly access e-mails; how to create search folders to automatically find and organize e-mails; and how to use efficient ways to search for e-mails or items in your inbox. Continue by observing how to configure search feature to find e-mails and how to remove junk e-mails from your inbox, and to configure it to prevent junk mail from arriving in your inbox. Finally, observe how to remove unwanted e-mails automatically with rules; and learn to archive e-mails from your inbox.
10 videos | 49m has Assessment available Badge
Optimizing Workflows
Outlook features many ways of improving how efficiently you work. In this 11-video course, you will observe how to dictate messages, convert e-mail conversations into meeting invitations, and use rules, Quick Steps, and delegation tools to manage your mailbox. Key concepts covered here include how to activate and use Dictate speech recognition tool to write e-mails; how to use Scheduling Assistant tool to configure a meeting; and how to use Calendar tools to convert conversations into events. Begin by learning how to use default Quick Steps to automate actions in Outlook and create custom Quick Steps to automate actions in Outlook; how to use rules to manage the mailbox and automate actions; and how to create custom rules to organize the mailbox. Next, learn how to activate, edit, and delete rules in Outlook; how to use Send/Receive tools to control when and how Outlook sends and receives messages; and how to set up delegated access to mailboxes in Outlook. Finally, observe how to perform actions in another user's mailbox via delegated access in Outlook.
11 videos | 51m has Assessment available Badge
Configuring the Client
Customize Outlook for Office 365 to make it your own. Learn how to add multiple accounts; modify the interface, ribbon, and Quick Access Toolbar; and use the import and export function. The key concepts covered in this 9-video course include how to add additional user accounts; how to manage additional e-mail accounts; and how to change the interface appearance by changing the background settings or overall theme. Begin by learning how to modify the View settings to suit preferences. Next, learn how to customize the Quick Access Toolbar which allows you to access useful tool shortcuts; how to customize the tool ribbon display and add your own shortcuts; and how to manage Outlook add-ins to help improve your workflow. Continue by learning how to manage your hard drive and automatically archive items and clean up old e-mails; how to configure the AutoArchive settings for your different e-mail accounts; and see how to import or export Outlook data with different formats.
9 videos | 41m has Assessment available Badge
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COURSES INCLUDED

Setting Up
Discover how to install an Outlook 2019 account and navigate the interface so you can easily access your e-mails. This course shows how to access Outlook 2019 on your desktop and install your email account. See how to navigate the interface and access its features; find and use the Help tool; customize the Outlook environment to facilitate quick and easy access to your email correspondence. Learn how to manage your notifications settings and minimize disruptions. Finally, you will learn how to create and use easy keyboard shortcuts that will save you many clicks.
7 videos | 38m has Assessment available Badge Certification PMI PDU
Sending & Receiving Email
Explore how to send, receive, and reply to different types of e-mails with Outlook 2019. In this course, you will begin by exploring how to compose, send, save, forward and reply to e-mails. Learn how to activate Read Aloud tool for any e-mail in Outlook that needs to be read aloud. Examine how to send an e-mail to multiple recipients, and learn the difference between the To, Cc, and Bcc fields; see how to insert and view mentions from your inbox to draw attention to your contacts. Observe how to share files via OneDrive and SharePoint and make email attachments; request delivery receipt; set up out-of-office and automatic replies. Finally, you will learn how to save emails as PDFs and print them out.
16 videos | 1h 27m has Assessment available Badge Certification PMI PDU
Illustrating Email
Outlook 2019 e-mails need not contain text only. In this 17-video course, learners can explore ways to illustrate their e-mails, including adding images, links, shapes, WordArt and SmartArt graphics, tables, charts, polls, and objects. Begin by learning how to insert a hyperlink to quickly access a website, an e-mail address, or existing location in your e-mail, or customize your hyperlinks. Also learn how to insert an image into the body of your e-mail; format an image, and insert WordArt graphics. This leads into observing how to insert shapes; modify shapes; insert a table, and modify and format a table. Examine SmartArt graphics, a feature in Outlook used to create formatted and professional-looking diagrams to present your data, and learn how to modify and format SmartArt graphics. Delve into ways to insert a chart, and to modify and format a chart. Learn how to create a survey, and finally, if you have a document that you want to insert into your Outlook e-mail, discover how to insert it as an object.
17 videos | 1h 38m has Assessment available Badge Certification PMI PDU
Contact Tools
Outlook 2019 makes it easy to keep track of people you connect with. In this 11-video course, you will discover how to add, import, export, and categorize contacts; create and manage groups; and configure your address book. First, explore how to use your address book to get the most out of it, then add a contact. Examine how to import and export contacts; organize your contacts into groups; and create a collaborative workgroup, allowing you to work directly with other group members from your inbox. Then explore how to create and view conversations and also create a meeting from your group. This leads into learning ways to manage your Office 365 group, edit and delete groups, and join other groups. Next, learn how to organize your contacts by placing your contact entries into different folders, and then categorizing your contacts to differentiate between entries in your Outlook address book. The course concludes by demonstrating how to print your address book and save it as a PDF, and how to configure your address book.
11 videos | 51m has Assessment available Badge Certification PMI PDU
Calendar Tools
Keep track of events, meetings, and appointments in Outlook for Office 2019 by using the calendar function. In this 15-video course, learners will discover how to configure a calendar; create and organize events and meetings; add, import, and export calendars; and work with tasks. Begin with an overview of the calendar, and then learn how to create a one-off or recurring event. Outlook's meeting function allows you to propose and schedule a meeting, while at the same time send e-mail invitations to your intended participants. Discover how to do this along with managing your meetings. You will explore how to create events from your e-mail; create a calendar, and import and export a calendar. Also, observe how to manage multiple calendars; print a calendar and save as a PDF, and configure your calendar. Discover how to create a task with Outlook's To-Do List function; assign a task; and then organize your tasks. Finally, observe how to customize tasks.
15 videos | 1h 3m has Assessment available Badge Certification PMI PDU
Formatting Email Text
There are numerous formatting techniques that can be applied to Outlook 2019 e-mails. Discover how to format text, use lists, work with color, and manage your styles and style sets, in this 11-video course. Begin with a look at ways to format your text. You can change its appearance with various text formatting options. Then learn how to add color and text effects, such as highlighters, bold, italics, underline, and strikethrough. Also learn how to add custom colors using the Advanced Color tools. Learners next discover how to format the text in an e-mail by using the Alignment and Capitalization tools; ensure that text is laid out properly by using Line and Paragraph Spacing tools; and observe how to insert special characters. Browse the various text styles available in the styles gallery, moving between styles sets and customizing your default style settings in Outlook. Explore how to create your own text style, and then create a style set. Finally, observe how to create bullet and numbered lists, and then customize your lists.
11 videos | 51m has Assessment available Badge Certification PMI PDU
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FREE ACCESS

COURSES INCLUDED

Getting Started with Outlook
Get started with Outlook 2013. Discover how to install and configure an email account, and explore the interface, including the Office ribbon, view panes, and Notes function.
4 videos | 24m available Badge
Sending & Receiving Email
Discover how to work with email in Outlook 2013. Learn how to read, send, reply to, forward, and print emails; save drafts; work with attachments; adjust send options; and create a mailout, automatic reply, and out-of-office reply.
13 videos | 1h 15m available Badge
Illustrating Email
There are a number of elements that you can insert into your emails. Learn how to insert and format images, shapes, tables, charts, and SmartArt graphics, and how to insert hyperlinks and documents in the body of emails.
12 videos | 1h 5m available Badge
Contact Tools
To get the most out of your address book in Outlook 2013, you need to know how to use the People component. Learn how to add and organize contacts, create contact groups, and customize and print your address book.
7 videos | 34m available Badge
Calendar Tools
Explore the calendar in Outlook 2013, create events, organize meetings, and manage multiple calendars. In addition, discover how to create, assign, organize, and customize tasks.
11 videos | 58m available Badge
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FREE ACCESS

COURSES INCLUDED

Getting Started with Outlook Mail
Get started with Outlook Mail, and explore the interface. Discover how to create an account and edit your profile, customize the interface, use keyboard shortcuts, and configure the message display settings.
6 videos | 30m available Badge
Sending & Receiving Email
Learn how to work with email in Outlook Mail. Discover how to read, send, save, and print emails and attachments; respond to and forward emails; create an out-of-office message; and send and save files via OneDrive.
9 videos | 35m available Badge
Formatting Email
Outlook Mail offers a number of formatting features that can be applied to your emails. Discover how to work with text font and color, insert images and links, use bullet points and spell check, and manage signatures.
6 videos | 29m available Badge
Contact Tools
To get the most out of Outlook Mail, you need to know how to use the Address Book interface. Discover how to add, link, and import contacts, and create contact groups in Outlook People.
5 videos | 22m available Badge
Calendar Tools
Work with the calendar in Outlook Mail. Discover how to create, edit, and delete events and meetings. Also, learn how to create, edit, delete, import, and share a calendar.
9 videos | 38m available Badge
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FREE ACCESS

COURSES INCLUDED

Sign-in & Setup
Get started with Outlook Web App (OWA) for iPad. Learn how to sign in and navigate the app, configure your account settings, receive email from other accounts, and forward emails to different inboxes.
4 videos | 17m available Badge
Working with Email
Learn how to work with emails in OWA. Discover how to read, send, and save emails and attachments; respond to and forward emails; work with attachments; create an out-of-office reply; and manage signatures and contacts.
14 videos | 1h 11m available Badge
Calendar Tools
Learn how to work with the calendar in OWA. Discover how to use the calendar to create and work with events, organize meetings, share your calendar with others, and adjust your calendar settings.
5 videos | 29m available Badge

COURSES INCLUDED

Getting Started
Get started with Outlook 2010. Discover how to install and configure an email account, and explore the interface, including the Office ribbon, view panes, and Notes function.
4 videos | 18m available Badge
Sending & Receiving Email
Discover how to work with email in Outlook 2010. Learn how to read, send, reply to, forward, and print emails; save drafts; work with attachments; adjust send options; and create a mailout, automatic reply, and out-of-office reply.
13 videos | 1h 1m available Badge
Adding Graphics to Email
There are a number of elements that you can insert into your email. Discover how to insert and format images, shapes, tables, charts, and SmartArt graphics, and how to insert hyperlinks and documents in the body of your emails.
14 videos | 1h available Badge
Contact Tools
To get the most out of your address book in Outlook 2010, you need to know how to use the People component. Discover how to add and organize contacts, create contact groups, and customize and print your address book.
8 videos | 36m available Badge
Calendar Tools
Explore the calendar in Outlook 2010, and create events, organize meetings, and manage multiple calendars. In addition, discover how to create, assign, organize, and customize tasks.
13 videos | 56m available Badge
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COURSES INCLUDED

Sending & Receiving Messages
In this course you are going to see how to use Outlook on the Web, Microsoft 365's online e-mail client. You can use this app wherever you are. You just need to enter the username and password for your work or study account and be connected to internet. In this course you will discover the app by navigating its key tools and see how to read, send, reply and forward messages. You will also learn to how to set up an out-of-office message and choose the send options of your e-mails with Outlook on the Web.
8 videos | 30m has Assessment available Badge
Formatting Emails
In Outlook on the Web, you can format your messages in order to highlight important aspects of your text or data. In this course, you will see how to change the font, the color, or the size of your text as well as add effects, bulleted or numbered lists, and insert tables and hyperlinks. You will also discover how to save and add attachments to your messages. Printing emails and saving drafts will also be covered in this course.
10 videos | 46m has Assessment available Badge
Organizing Emails
This course will focus on how to organize your Outlook on the Web emails by deleting, pinning, archiving and even creating rules to do this automatically. You are also going to learn how to combat spam by moving it to a dedicated folder, reporting as phishing or even blocking senders. Finding items in your inbox will also be covered in this course, by using the searchbar but also tagging, categorizing, filtering and sorting emails. Last but not least, how to manage your conversations will also be showed.
11 videos | 41m has Assessment available Badge
Managing Contacts
In this course you are going to learn to manage your contacts in several ways via People, the contacts application of Outlook on the Web. First of all you are going to see where to find contacts information on your email and then how to navigate into the People app. Via this app you are going to learn how to add contacts, create contacts lists and groups. Organizing contacts, linking, importing and exporting them will also be covered in this course.
8 videos | 32m has Assessment available Badge
Using & Managing the Calendar
In Outlook on the Web, you can use the Calendar app to create and manage events. In this course, you are going to learn how to navigate the calendar interface and add your own meetings and appointments as single or recurring events. You will see how to reply to event invitations you receive and add events to OneNote. It's also important to know how to manage your calendars by customizing their settings, printing them, or adding more calendars to stay as organized as possible.
11 videos | 48m has Assessment available Badge
Using & Configuring Tasks
This course will focus on using and managing your tasks in the new version of the Tasks app which is now powered by To-do. To get the most of this app, you are also going to learn how to configure and customize its features. For example, using signatures, sending your messages to a different inbox and configuring your notifications. An overview of how to use the Outlook on the Web settings menu will also be covered.
7 videos | 30m has Assessment available Badge
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COURSES INCLUDED

Setting up the application
Outlook for Microsoft 365 is the email client that ships with the Microsoft 365 suite. In this course you are going to see how to configure your account, explore the interface, manage notifications and access the help tool.
7 videos | 33m has Assessment available Badge Certification PMI PDU
Sending and receiving emails
With Outlook Microsoft 365 it's easy to send and receive emails. In this video you are going to see how to open and read your messages and also how to send and respond to emails. More sophisticated topics like saving a message as a draft, creating a mailout and out-of-office messages, requesting a delivery or read receipt are also going to be covered in this course.
8 videos | 36m has Assessment available Badge Certification PMI PDU

COURSES INCLUDED

Opening & Setting Up the Client
To get started in Outlook 2016 for Mac, you will need an email account. Fill out your credentials and Outlook will take care of the rest, letting you focus on getting to know the client.
5 videos | 24m available Badge
Sending & Receiving Email
Once your account is installed in Outlook 2016 for Mac, you will be ready to start receiving and sending emails. Learn how to reply to and forward messages, and use the attachment tools to create a conversation.
13 videos | 51m available Badge
Formatting Email
Control every aspect of your email's appearance with Outlook 2016 for Mac's formatting tools. Use color and effects to make your text more readable, and insert links, images, and signatures to add context and visual impact to your email.
12 videos | 42m available Badge
Using the Contact Tools
Keeping your contacts organized can help you find the person or group you are looking for. Use Outlook 2016 for Mac to create data-rich contact files, organize them into groups, and export them for use in other applications.
8 videos | 30m available Badge
Using the Calendar Tools
Bring some order to your life with Outlook 2016's calendar and task tools. Create new events and tasks, organize meetings with your contacts, and get intelligent appointment suggestions from Office 365 straight from your emails.
13 videos | 47m available Badge
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COURSES INCLUDED

Setting Up
Outlook 2016 is the email client that ships with the Microsoft Office suite. Discover how to configure an account, explore the interface and available tools, access help, and use keyboard shortcuts to help you save time.
6 videos | 25m has Assessment available Badge
Sending & Receiving Email
Outlook 2016 makes it easy to send and receive emails. Learn how to send, receive, reply to and forward emails; work with attachments; create out-of-office and automatic replies; and print emails.
16 videos | 1h 1m has Assessment available Badge
Illustrating Email
Outlook 2016 emails do not have to contain text only. Explore ways to illustrate your emails, including adding images, links, shapes, WordArt and SmartArt graphics, tables, charts, polls, and objects.
17 videos | 1h 22m has Assessment available Badge
Contact Tools
Outlook 2016 makes it easy to keep track of people you connect with. Discover how to add, import,export, and categorize contacts; create and manage groups; and configure your address book.
11 videos | 47m has Assessment available Badge
Calendar Tools
Keep track of events, meetings and appointments in Outlook 2016 using the calendar function. Discover how to configure your calendar; create and organize events and meetings; add, import, and export calendars; and work with tasks.
13 videos | 55m has Assessment available Badge
Using Outlook 2016 with Office 365
Streamline your email management with Microsoft Outlook 2016. With your qualifying Office 365 subscription account, you can get a free download of Outlook 2016 and sign up for the latest software updates released by Microsoft. This course shows recent updates available to Office 365 subscribers using Outlook 2016. Learn how to use the Focused Inbox. Share files via OneDrive and SharePoint. Enjoy sending and receiving attachments with the new streamlined attachment interface.
3 videos | 12m available Badge
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COURSES INCLUDED

Designing & Shaping Email
There is a wealth of design and template tools that you can use in Outlook to customize the overall design of your e-mail. This 9-video course demonstrates how to change your e-mail theme and background, add and manage signatures, and use templates to speed up your writing. To begin, explore Outlook's themes, which allow you to control the font styles, color sets, and effects. Then move on to customizing your e-mail background, adding color, texture, or images. Learn how to use e-mail templates, which can speed up the writing of e-mails, and then discover how to create an e-mail template. Next, learn how to insert quick parts, which can be used to store pieces of content that can be quickly inserted into the body of your e-mail, and also learn how to insert icons, equations, and 3D models. Finally, examine how to create signatures, which allow you to attach certain information at the end of every message, and to conclude, managing signatures, where you can store and use different versions and styles.
9 videos | 38m has Assessment available Badge Certification PMI PDU
Proofing Email
With Outlook's suite of proofing and review tools, you can be sure that the e-mails you send will be clear, accessible, and error-free. In this 7-video course, learn how to check your spelling and grammar, use the lookup, translation, and thesaurus tools, and make your message accessible to all recipients. Begin by exploring Outlook's Spelling and Grammar tools to spellcheck your e-mails. Next, learn how to configure your spellcheck to adjust what sort of checks are performed on your text. You will then examine the AutoCorrect function, which can save time if you often spell particular words incorrectly; learn how to use dictionary and reference tools, which can be used to check, proof, and improve your e-mails, and also take a look at Smart Lookup, which is a great way of quickly retrieving information, definitions, and even images to tidy up or improve an e-mail. Explore how to translate text in your e-mail with Outlook's suite of integrated translation tools, and conclude the course by observing how to check your e-mail's accessibility.
7 videos | 34m has Assessment available Badge Certification PMI PDU
Tagging, Sorting & Filtering Email
In this 10-video course, you will discover how Outlook gives you everything needed to help keep track of your e-mails, and find messages quickly and easily. Begin with learning how to mark an e-mail as read or unread--this helps you to find particular e-mails quickly and easily. Then explore the use of the Focused Inbox in Outlook, which allows you to view your most important e-mails in one place. You can also flag an e-mail, making it easier to locate at a later time; add a category if you want to label and quickly find your e-mails, and manage these categories with the Categorize tool. You can also use the conversation view to organize your messages into conversation threads, bringing together original messages, replies, and e-mails you have sent. Discover how to use filters to define what is displayed and not displayed in your inbox; sort your e-mails by changing the order in which they are displayed, and also customize your sort order. To conclude, learn how to use conditional formatting in your inbox.
10 videos | 42m has Assessment available Badge Certification PMI PDU
Organizing Emails
To be productive, you need to keep your Outlook 2019 e-mails organized. Explore how to use folders, search for e-mail, and handle junk e-mail in this 10-video course. Begin by learning how to delete messages, which will free up space in your e-mail inbox. Then discover how to manage and clean up conversations from the mailbox cleanup setting menu in Outlook; organize your e-mails into folders; use Outlook's Favorites list to create favorite folders; and create search folders, sometimes known as virtual folders, to automatically find and organize your e-mails. Learn how to use the search tool to search for e-mails in your inbox, and then configure your search options. Explore how to combat junk mail by configuring Outlook to prevent it from arriving in your inbox, and how to mark unwanted e-mails by creating rules to automatically identify and remove them from your inbox. Conclude by exploring how to archive e-mails.
10 videos | 44m has Assessment available Badge Certification PMI PDU
Optimizing Workflows
Outlook 2019 features a variety of different ways to improve the ways in which you work. In this 10-video course, learn how to dictate messages, convert e-mail conversations into meeting invitations, and use the rules, Quick Steps, and delegation tools to manage your mailbox. Begin by discovering how to use the Scheduling Assistant to configure a meeting, and then learn how to use Calendar tools to convert conversations into events. Next, explore how to use default Quick Steps, which are tools that can be used to automate actions in Outlook, and then create custom Quick Steps to automate actions. Observe how to use rules to manage the mailbox and automate actions, and then create a custom rule to organize the mailbox. Learn how to activate, edit, and delete rules in Outlook; use the Send/Receive tools to control when and how Outlook sends and receives messages, and set up delegated access to a mailbox in Outlook. Conclude by discovering how to perform actions in another user's mailbox via delegated access in Outlook.
10 videos | 44m has Assessment available Badge Certification PMI PDU
Configuring the Client
In this 9-video course, you will discover how to customize Outlook 2019 to make it your own. Learn how to add multiple accounts, customize the interface, ribbon, and Quick Access Toolbar, and use the import and export function. Begin by learning how to add a second user account, and once added, explore how they can be managed in different ways, deciding which one is your default account, manage offline settings, and remove additional accounts no longer needed. Customize the interface appearance by changing the background or theme, and modify Outlook's view setting to suit your preferences. Discover how to customize the Quick Access Toolbar and the tool ribbon display. Observe how to manage Outlook add-ins, if you want to add third-party applications to help improve your workflow, and also manage your hard drive allocation, useful if you have multiple accounts stored on your Outlook client and want to limit the amount of hard drive space each user has. To conclude the course, learn about importing or exporting Outlook data.
9 videos | 37m has Assessment available Badge Certification PMI PDU
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COURSES INCLUDED

Formatting Email
Outlook 2013 offers a wide range of formatting features that can be applied to emails. Learn how to work with text, text styles, style sets, bullet lists, and templates; use spell check and AutoCorrect; and manage signatures.
13 videos | 1h 3m available Badge
Organizing Email
It is important to keep your emails organized. Explore a number of organizational methods in Outlook 2013 that can help you, including how to tag, flag, sort, and filter emails; create and use folders; and handle junk email.
17 videos | 1h 26m available Badge
Configuring the Client
The Outlook 2013 client is highly customizable. Learn how to add multiple accounts, work with RSS feeds, customize the interface, import Outlook items, and export and import data.
13 videos | 1h 10m available Badge

COURSES INCLUDED

Organizing Email
It is important to keep your emails organized. Discover how to sort, search for, flag, and delete emails; use folders; manage emails from a specific contact; and handle spam email in Outlook Mail.
7 videos | 32m available Badge
Configuring the App
You can configure Outlook Mail to meet your own needs. Learn how to download and install add-ins for additional functionality, create additional email addresses, forward emails to other accounts, and manage your storage space.
6 videos | 24m available Badge

COURSES INCLUDED

Organizing Email
It is important to keep your emails organized. Discover how to sort, search for, flag, and delete emails; use folders; manage conversations and junk mail; and configure your message settings and display in Outlook Mail.
10 videos | 52m available Badge

COURSES INCLUDED

Formatting Email
Outlook 2010 offers a wide range of formatting features that can be applied to emails. Discover how to work with text, text styles, style sets, bullet lists, and templates; use spell check and AutoCorrect; and manage your signatures.
14 videos | 57m available Badge
Organizing Email
It's important to keep your email organized. Explore a number of organizational methods in Outlook 2010 that can help you, including how to tag, flag, sort, and filter emails; create and use folders; and handle junk email.
17 videos | 1h 11m available Badge
Configuring the Client
The Outlook 2010 client is highly customizable. Discover how to add multiple accounts, work with RSS feeds, customize the interface, import Outlook items, and export and import data.
13 videos | 56m available Badge

COURSES INCLUDED

Adding elements & printing emails
With Outlook 365 you can add different elements to your messages. In this course, you'll lean how to attach share files from OneDrive and SharePoint as well as insert objects into your emails. You'll also learn how to insert a mention, a poll or survey button, as well as how to print and save email messages as a PDF.
9 videos | 48m has Assessment available Badge Certification PMI PDU
Illustrating your emails
Outlook 365 emails are not limited to only containing text. In this course you are going to see different ways to illustrate your messages by adding images, shapes, tables and other graphic elements to them.
12 videos | 1h 8m has Assessment available Badge Certification PMI PDU
Using contact tools
Outlook 365 makes it easier to keep track of people you connect with. In this course, you are going to see how to add, import, export and categorize contacts. You are also going to see how to create and manage groups, as well as how to configure your address book.
11 videos | 1h 2m has Assessment available Badge Certification PMI PDU
Using calendar tools & tasks
Keep track of events, meetings and appointments in Outlook 365 using the calendar function. Discover how to configure your calendar, create and organize events and meetings, add, import, and export calendars, and work with tasks.
12 videos | 1h 2m has Assessment available Badge Certification PMI PDU
Formatting email text in Outlook 365
There are numerous formatting techniques that can be applied to Outlook 365 emails. Discover how to format text, use lists, work with color, and manage your styles and style sets.
9 videos | 44m has Assessment available Badge Certification PMI PDU
Designing & Shaping email in Outlook 365
There's a wealth of design and template tools that you can use in Outlook to customize the overall design of your email. Learn how to change your email theme and background, add and manage signatures, and use templates to efficiently design and shape your email.
10 videos | 55m has Assessment available Badge Certification PMI PDU
Proofing email in Outlook 365
With Outlook's suite of proofing and review tools, you can be sure that the emails you send will be clear, accessible, and error-free. Learn how to check your spelling and grammar, use the lookup, translation, and thesaurus tools, and make your message accessible to all recipients.
7 videos | 38m has Assessment available Badge Certification PMI PDU
Tagging, sorting and filtering emails
Outlook includes everything you need to keep track of your emails and find messages very quickly with flagging, tagging, categorizing, sorting and filtering.
10 videos | 47m has Assessment available Badge Certification PMI PDU
Organizing emails in Outlook 365
To be more productive, you can keep your Outlook emails well organized in different ways, for example deleting old emails. This course lets you discover how to use folders to manage your inbox and search for emails. You will also learn how to handle junk email, archive emails and create email rules.
9 videos | 45m has Assessment available Badge Certification PMI PDU
Optimizing Workflows in Outlook 365
Outlook features a variety of different ways of improving the way you work. Discover how to dictate messages, convert email conversations into meeting invitations, and use the rules to automate actions and save you time. You will also learn how to use Quick Steps, and delegation tools to manage your mailbox.
12 videos | 59m has Assessment available Badge Certification PMI PDU
Configuring the Outlook Client in Outlook 365
This course will focus on customizing Outlook 365 to make it your own. Learn how to customize the interface, ribbon, and Quick Access Toolbar to get access to the tools you need the most. Discover how to import and export your data and also manage add-ins to help improve your workflow.
9 videos | 46m has Assessment available Badge Certification PMI PDU
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FREE ACCESS

COURSES INCLUDED

Organizing Email
Cut through the noise, and flag, mark, and categorize your emails to stay on top of your workload. Use folders and custom rules to organize your inbox, and search, sort, and filter to find the messages you are looking for easily.
17 videos | 1h 3m available Badge
Configuring the Client
Every aspect of your Outlook 2016 client can be customized. Configure your default account settings, add multiple addresses to put all your conversations in one place, and create data backups to protect what's important to you.
5 videos | 18m available Badge

COURSES INCLUDED

Formatting Email
There are numerous formatting techniques that can be applied to Outlook 2016 emails. Discover how to format text, use lists, work with styles and templates, and manage signatures.
13 videos | 1h 2m has Assessment available Badge
Organizing Email
To be productive, you need to keep your Outlook 2016 emails organized. Explore how to mark, flag, categorize, filter, and sort emails; use conversations and folders; use conditional formatting; and handle junk email.
19 videos | 1h 15m has Assessment available Badge
Configuring the Client
Customize Outlook 2016 to make it your own. Learn how to add multiple accounts; work with RSS feeds; customize the interface, ribbon, and Quick Access Toolbar; and use the import and export function.
11 videos | 53m has Assessment available Badge

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BOOKS INCLUDED

Book

Outlook 2019 for Dummies
Most users only take advantage of about 2 percent of Outlook's amazing capabilities. This book will teach you the basics, but it goes far beyond, helping you tap into all the cool ways Outlook can make your life easier.
Book Duration 4h 40m Book Authors By Bill Dyszel, Faithe Wempen

BOOKS INCLUDED

Book

Outlook 2019 for Dummies
Most users only take advantage of about 2 percent of Outlook's amazing capabilities. This book will teach you the basics, but it goes far beyond, helping you tap into all the cool ways Outlook can make your life easier.
Book Duration 4h 40m Book Authors By Bill Dyszel, Faithe Wempen

BOOKS INCLUDED

Book

Outlook 2019 for Dummies
Most users only take advantage of about 2 percent of Outlook's amazing capabilities. This book will teach you the basics, but it goes far beyond, helping you tap into all the cool ways Outlook can make your life easier.
Book Duration 4h 40m Book Authors By Bill Dyszel, Faithe Wempen

Book

Office 2019 All-in-One for Dummies
If you need to make sense of Office 2019 and don’t have time to waste, this book is your crash course in every part of the Office suite, with valuable tips for making the most out of all of its applications.
Book Duration 11h 6m Book Authors By Peter Weverka

BOOKS INCLUDED

Book

Microsoft Outlook 2013 Plain & Simple
Featuring easy steps and screenshots, this visual guide's clear, concise language will help you learn the simplest ways to get things done with Microsoft Outlook 2013, such as formatting and sending messages, files, and photos; setting up mobile alerts for important messages; managing your inbox and limiting junk mail; updating and sharing your calendar; adding social media network accounts; and more.
Book Duration 1h 43m Book Authors By Jim Boyce

Book

Microsoft Outlook 2013 Step by Step
Experience learning made easy—and quickly teach yourself how to stay organized and stay connected using Outlook 2013. This self-paced guide will show you how to set up your email and social media accounts; send, search, filter, and organize messages; manage one or more calendars and share your schedule; help protect your inbox and outbox; and more.
Book Duration 6h 26m Book Authors By Joan Lambert, Joyce Cox

Book

Microsoft Outlook 2013 Core Essentials, Exercise Workbook
Including a series of practical tasks, sample exercises and review questions, this customizable exercise workbook starts by showing you how to open, reply to, forward, and delete e-mail messages; then moves on to using the calendar; using social networks; using Quick Steps; and much more.
Book Duration 36m Book Authors By Daniel Nicholson

Book

Microsoft Outlook 2013 Inside Out
Allowing you to really take control of your communications and workday, this supremely organized reference packs hundreds of timesaving solutions, troubleshooting tips, and workarounds to connect to Microsoft SharePoint and social networks with Outlook; customize and configure Outlook; expertly manage your contacts; and much more.
Book Duration 11h 13m Book Authors By Jim Boyce

Book

Microsoft Outlook 2013 For Dummies
Walking you through Outlook 2013 and introducing you to the latest features, this easy-to-understand guide will help you maximize the management of your e-mail, schedule, and general daily activities with the least amount of hassle possible.
Book Duration 4h 41m Book Authors By Bill Dyszel

Book

Office 2013 for Dummies
Packed with straightforward, friendly instruction, this fun and easy-to-read guide gets you thoroughly up to speed and helps you learn how to take full advantage of the new features in Office 2013.
Book Duration 4h 17m Book Authors By Wallace Wang
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FREE ACCESS

BOOKS INCLUDED

Book

Outlook 2016 for Dummies
Giving you simple, clear explanations about how Outlook can work for you, this book is updated to reflect the latest and greatest features integrated into the Outlook 2016 user interface to ensure you're at the top of your Outlook game.
Book Duration 4h 27m Book Authors By Bill Dyszel

BOOKS INCLUDED

Book

Outlook 2016 for Dummies
Giving you simple, clear explanations about how Outlook can work for you, this book is updated to reflect the latest and greatest features integrated into the Outlook 2016 user interface to ensure you're at the top of your Outlook game.
Book Duration 4h 27m Book Authors By Bill Dyszel

BOOKS INCLUDED

Book

Microsoft Office Outlook 2010 Inside Out
You're beyond the basics, so dive right in and really take control of your communications and workday. This supremely organized reference packs hundreds of timesaving solutions, troubleshooting tips, and workarounds to customize and configure Outlook 2010; organize and share your calendar, tasks, and notes; manage your contacts; and more.
Book Duration 15h 19m Book Authors By Jim Boyce

Book

Microsoft Outlook 2010 Plain & Simple
Giving you the tools you need to stay productive and in touch with all of your personal and business networks using Outlook 2010, this straightforward guide will show you how to send and receive messages, files, and photos; set up e-mail filters to weed out the junk; manage your contacts; keep track of your calendar and manage tasks; read RSS feeds right from your inbox; and more.
Book Duration 1h 52m Book Authors By Jim Boyce

Book

Microsoft Outlook 2010 Step by Step
Enabling you to quickly teach yourself how to manage your communications with Outlook 2010, this self-paced guide will show you how to manage e-mail messages; organize your inbox, contacts, and task lists; manage and share your calendar; schedule meetings and use collaboration features; work away from the office; customize Outlook; and more.
Book Duration 6h 16m Book Authors By Joan Lambert, Joyce Cox

Book

Outlook 2010 All-in-One For Dummies
Offering a whole new outlook on Outlook 2010, this complete, 10 minibooks-in-one guide shows you how to set up and use Outlook to keep your calendar, track tasks and contacts, organize random bits of essential information, and yes, do e-mail.
Book Duration 14h 30m Book Authors By Jennifer Fulton, Karen S. Fredricks
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FREE ACCESS

BOOKS INCLUDED

Book

Outlook 2016 for Dummies
Giving you simple, clear explanations about how Outlook can work for you, this book is updated to reflect the latest and greatest features integrated into the Outlook 2016 user interface to ensure you're at the top of your Outlook game.
Book Duration 4h 27m Book Authors By Bill Dyszel

BOOKS INCLUDED

Book

Outlook 2016 for Dummies
Giving you simple, clear explanations about how Outlook can work for you, this book is updated to reflect the latest and greatest features integrated into the Outlook 2016 user interface to ensure you're at the top of your Outlook game.
Book Duration 4h 27m Book Authors By Bill Dyszel

BOOKS INCLUDED

Book

Outlook 2016 for Dummies
Giving you simple, clear explanations about how Outlook can work for you, this book is updated to reflect the latest and greatest features integrated into the Outlook 2016 user interface to ensure you're at the top of your Outlook game.
Book Duration 4h 27m Book Authors By Bill Dyszel

Book

Microsoft Office Outlook 2016: Part One
Intended to help all novice computer users get up to speed with Outlook quickly, this book will help you feel comfortable with using and customizing the Outlook 2016 interface, creating and sending messages, managing contacts, using the calendar, managing tasks, and working with notes.
Book Duration 1h 48m Book Authors By Daniel Nicholson

Book

Microsoft Office Outlook 2016: Part Two
intended to help all users get up to speed on the different features of Outlook and to become familiar with its more advanced selection of features, this book covers how to configure advanced message options, use advanced message management options, and more.
Book Duration 1h 18m Book Authors By Daniel Nicholson

BOOKS INCLUDED

Book

Outlook 2019 for Dummies
Most users only take advantage of about 2 percent of Outlook's amazing capabilities. This book will teach you the basics, but it goes far beyond, helping you tap into all the cool ways Outlook can make your life easier.
Book Duration 4h 40m Book Authors By Bill Dyszel, Faithe Wempen

Book

Office 2019 All-in-One for Dummies
If you need to make sense of Office 2019 and don’t have time to waste, this book is your crash course in every part of the Office suite, with valuable tips for making the most out of all of its applications.
Book Duration 11h 6m Book Authors By Peter Weverka

BOOKS INCLUDED

Book

Microsoft Outlook 2013 Plain & Simple
Featuring easy steps and screenshots, this visual guide's clear, concise language will help you learn the simplest ways to get things done with Microsoft Outlook 2013, such as formatting and sending messages, files, and photos; setting up mobile alerts for important messages; managing your inbox and limiting junk mail; updating and sharing your calendar; adding social media network accounts; and more.
Book Duration 1h 43m Book Authors By Jim Boyce

Book

Microsoft Outlook 2013 Step by Step
Experience learning made easy—and quickly teach yourself how to stay organized and stay connected using Outlook 2013. This self-paced guide will show you how to set up your email and social media accounts; send, search, filter, and organize messages; manage one or more calendars and share your schedule; help protect your inbox and outbox; and more.
Book Duration 6h 26m Book Authors By Joan Lambert, Joyce Cox

Book

Microsoft Office 2013 Advanced Essentials: Outlook 2013
Including a series of practical tasks, sample exercises and review questions, this customizable workbook will show you how to use favorites, search folders, rules and categories; manage junk mail; share your calendar; schedule meetings with Microsoft Exchange Server; use signatures; manage personal folders, and more.
Book Duration 43m Book Authors By Daniel Nicholson

Book

Microsoft Outlook 2013 Inside Out
Allowing you to really take control of your communications and workday, this supremely organized reference packs hundreds of timesaving solutions, troubleshooting tips, and workarounds to connect to Microsoft SharePoint and social networks with Outlook; customize and configure Outlook; expertly manage your contacts; and much more.
Book Duration 11h 13m Book Authors By Jim Boyce

Book

Microsoft Outlook 2013 For Dummies
Walking you through Outlook 2013 and introducing you to the latest features, this easy-to-understand guide will help you maximize the management of your e-mail, schedule, and general daily activities with the least amount of hassle possible.
Book Duration 4h 41m Book Authors By Bill Dyszel

Book

Microsoft Outlook 2013 Core Essentials, Exercise Workbook
Including a series of practical tasks, sample exercises and review questions, this customizable exercise workbook starts by showing you how to open, reply to, forward, and delete e-mail messages; then moves on to using the calendar; using social networks; using Quick Steps; and much more.
Book Duration 36m Book Authors By Daniel Nicholson
SHOW MORE
FREE ACCESS

BOOKS INCLUDED

Book

Outlook 2016 for Dummies
Giving you simple, clear explanations about how Outlook can work for you, this book is updated to reflect the latest and greatest features integrated into the Outlook 2016 user interface to ensure you're at the top of your Outlook game.
Book Duration 4h 27m Book Authors By Bill Dyszel

BOOKS INCLUDED

Book

Outlook 2016 for Dummies
Giving you simple, clear explanations about how Outlook can work for you, this book is updated to reflect the latest and greatest features integrated into the Outlook 2016 user interface to ensure you're at the top of your Outlook game.
Book Duration 4h 27m Book Authors By Bill Dyszel

BOOKS INCLUDED

Book

Microsoft Office Outlook 2010 Inside Out
You're beyond the basics, so dive right in and really take control of your communications and workday. This supremely organized reference packs hundreds of timesaving solutions, troubleshooting tips, and workarounds to customize and configure Outlook 2010; organize and share your calendar, tasks, and notes; manage your contacts; and more.
Book Duration 15h 19m Book Authors By Jim Boyce

Book

Microsoft Outlook 2010 Plain & Simple
Giving you the tools you need to stay productive and in touch with all of your personal and business networks using Outlook 2010, this straightforward guide will show you how to send and receive messages, files, and photos; set up e-mail filters to weed out the junk; manage your contacts; keep track of your calendar and manage tasks; read RSS feeds right from your inbox; and more.
Book Duration 1h 52m Book Authors By Jim Boyce

Book

Microsoft Outlook 2010 Step by Step
Enabling you to quickly teach yourself how to manage your communications with Outlook 2010, this self-paced guide will show you how to manage e-mail messages; organize your inbox, contacts, and task lists; manage and share your calendar; schedule meetings and use collaboration features; work away from the office; customize Outlook; and more.
Book Duration 6h 16m Book Authors By Joan Lambert, Joyce Cox

Book

Outlook 2010 All-in-One For Dummies
Offering a whole new outlook on Outlook 2010, this complete, 10 minibooks-in-one guide shows you how to set up and use Outlook to keep your calendar, track tasks and contacts, organize random bits of essential information, and yes, do e-mail.
Book Duration 14h 30m Book Authors By Jennifer Fulton, Karen S. Fredricks
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Outlook 2016 for Dummies
Giving you simple, clear explanations about how Outlook can work for you, this book is updated to reflect the latest and greatest features integrated into the Outlook 2016 user interface to ensure you're at the top of your Outlook game.