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Book Detail


Title: Operational Support and Analysis: A Guide for ITIL® Exam Candidates; Second Edition
Author: Sansbury
Subject: With an aim to assist candidates in passing the ITIL® OSA Intermediate examination; this user-friendly book not only references the source material from the core ITIL® texts but also gives practical guidance based on real life.
Skillsoft Book ID: 65214
ISBN: 9781780171968
Published: 2014-06-23
Collection: ITPro
Certification Track: ITIL®