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Prioritizing Rewards and Recognition in Call Centers


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number



Overview/Description
Incentives can help call centers minimize agent turnover. This Business Impact examines what makes a rewards and recognition program effective.

Target Audience
Call Center Representatives, Supervisors and Managers

Expected Duration (hours)
0.1

Lesson Objectives

Prioritizing Rewards and Recognition in Call Centers

  • Objective Text
  • Course Number:
    _pc_bi_ctbi011