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Responding to News of a Lost Sale


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number



Overview/Description
Sometimes your only option for gaining access to a new contact is to make a cold call, but cold calling can be daunting and the results unpredictable. This Business Impact Series product follows a talent management consultant as he demonstrates how to take the menace out of cold calling and communicate successfully with customers.

Target Audience
Experienced sales professionals who wish to improve their ability to deal with bad news and lost sales

Expected Duration (hours)
0.2

Lesson Objectives

Responding to News of a Lost Sale

  • Objective Text
  • Course Number:
    _pc_ch_sach017