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CICD 1.0: Component Impact on Call Flows in Unified Communications Manager

Target Audience
Expected Duration
Lesson Objectives
Course Number

Implementing a telephony CoS means that not all users can access all call routing table entries. The result is that for a specific calling device or line, some destinations are permitted while others are not. Other devices or lines may be permitted to access different destinations. In this course, you will learn about the configuration components that impact call flows in Cisco Unified Communications Manager (UCM). You will also explore the concept of calling privileges and how they can be implemented on Cisco UCM Express routers using COR. This course is one of a series in the Skillsoft learning path that covers the objectives for Cisco exam 210-060: Implementing Cisco Collaboration Devices.

Target Audience
This course is aimed at collaboration, video, IP network and telephony engineers who are embarking on, or further developing their collaboration and video skills. It provides the training skills required to meet the increased business demands resulting from the convergence of voice, video, data and mobile applications within the network. In addition, anyone interested in the CICD CCNA Collaboration certification exam will benefit from this course. This course offers the official training for the Implementing Cisco Collaboration Devices 210-060 CICD certification exam which is a component exam for the CCNA Collaboration certification.


Expected Duration (hours)

Lesson Objectives

CICD 1.0: Component Impact on Call Flows in Unified Communications Manager

  • start the course
  • describe the concept of CoS
  • identify characteristics of the call privileges, given a call privileges example
  • identify CoS planning considerations
  • match the call privileges element to its characteristics
  • describe the use of partitions and calling search spaces
  • describe what happens to entities that do not have an assigned partition or CSS
  • explore the partitions on Cisco UCM using the GUI
  • match the call routing component to its description
  • describe how digit analysis is performed for different devices
  • describe the configuration elements that are used to select the path for a given route pattern
  • describe the purpose of a local route group
  • describe the function of hunt groups and pilots
  • describe the types of call admission control
  • identify the characteristics of locations
  • describe the purpose of regions
  • explore an inbound Cisco UCM CoS implementation
  • describe the concept of COR
  • compare Cisco UCM Express and Cisco UCM CoS features
  • view a Cisco UCM Express COR implementation using the CLI
  • describe call routing in Cisco UCM Express
  • describe Cisco UCM Express call routing backup
  • describe Cisco UCM Express trunk groups
  • describe characteristics of the ephone hunt group
  • view the call routing configuration in Cisco UCM
  • view Cisco UCM Express COR implementation using the CLI and the implemented Cisco UCM Express call routing implementation
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