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Introduction to Cisco Unified Communications Manager

Target Audience
Expected Duration
Lesson Objectives
Course Number

Cisco's IP telephony solution is centered around the deployment of their PBX replacement, known previously as the Call Manager, now known as the Unified Communications Manager. In the course, you will learn about the role of Cisco Unified Communications Manager in a Cisco Collaboration Solution, including its functions, architecture, deployment, and redundancy options, and how to deploy endpoints, users, and Cisco IP Phone Services. This course is one in a series in the Skillsoft learning path that covers the objectives for Cisco exam 300-070: Implementing Cisco IP Telephony & Video, Part 1 v1.0.

Target Audience
This course is aimed at collaboration, video, IP network, and telephony engineers who are developing the core knowledge of how to deploy the Cisco Unified Communications Manager product. It provides the training skills required to deploy CUCM in a single site. In addition, anyone interested in the CIPTV1 CCNP Collaboration certification exam will benefit from this course. This course offers the official training for the Implementing Cisco IP Telephony & Video, Part 1 v1.0 (CIPTV1) 300-070 CIPTVv1 certification exam, which is a component exam for the CCNP Collaboration certification.


Expected Duration (hours)

Lesson Objectives

Introduction to Cisco Unified Communications Manager

  • start the course
  • describe the Cisco collaboration solution
  • describe the functions of CUCM
  • describe CUCM signaling and media paths
  • describe the CUCM architecture
  • describe NTP's purpose in CUCM deployments
  • describe DHCP's purpose in CUCM deployments
  • describe DNS's purpose in CUCM deployments
  • describe single site CUCM deployments
  • describe centralized CUCM deployments
  • describe distributed CUCM deployments
  • describe CUCM deployments that involve clusters that span a WAN
  • describe CUCM redundancy
  • describe CUCM servers
  • describe CUCM services
  • describe CUCM groups
  • describe 1:1 and 2:1 group design options for CUCM
  • configure enterprise parameters for CUCM
  • configure service parameters for CUCM
  • configure device settings in CUCM
  • contrast supported CUCM endpoints
  • describe LDAP integration options
  • describe filters for LDAP integration
  • describe Cisco IP phone services
  • describe security by default
  • implement redundancy
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