Course Details

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Skype for Business: Sharing, Collaboration, and Video Calls

Target Audience
Expected Duration
Lesson Objectives
Course Number

Skype for Business, formerly known as Lync 2013, is a messaging and collaboration tool that can allow users to communicate using instant messages, make and receive audio and video calls over the Internet, transfer files, and initiate Web conferencing. In this course, you will learn about sharing and collaboration features such as sharing notes, sharing whiteboards, sharing files and pictures, and using polls. This course also covers using the video features including configuring the video device, placing and answering calls, and using video controls.

Target Audience
Desktop users or administrators who want to learn about the features and functionalities of Skype for Business


Expected Duration (hours)

Lesson Objectives

Skype for Business: Sharing, Collaboration, and Video Calls

  • start the course
  • identify the steps to share OneNote notes, including using existing notes and creating new notes
  • share and use the whiteboard feature
  • recognize the steps required to share files and pictures in an IM conversation or meeting
  • configure who will have access to downloading files that are shared
  • use the polling feature including creating a poll
  • identify the steps to give control or take away controls from other users while presenting
  • recognize the steps to set up a video device and access and configure advanced settings
  • identify the steps to start a video call and use video controls
  • recognize the steps to answer a video call, ignore the call, and use other available options
  • describe the steps to start a video meeting and manage participants using participants actions options
  • identify the steps to include a video in an instant message conversation and recognize the available options such as "Stop My Video" and "End Video"
  • identify the steps to share a file in an IM conversation, share the whiteboard, and create a poll
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