Course Details

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Business Analysis Elicitation and Collaboration


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number



Overview/Description
The starting point of designing and implementing solutions is a thorough understanding of stakeholder needs and the tools required to achieve this task. The ability to recognize and define a problem or opportunity enables the creation of the right solution. The key to designing effective solutions is eliciting useful information from stakeholders by fostering good relationships, establishing strong collaboration, and monitoring stakeholder activities. In this course, you'll explore an overview of the inputs, guidelines, and techniques that are used in Elicitation and Collaboration as prescribed in A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) – Version 3 by the International Institute of Business Analysis (IIBA®). This course will assist in preparing the learner for the IIBA®'s Certified Business Analysis Professional™ (CBAP®) certification exam. IIBA®, the IIBA® logo, BABOK®, and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business Analysis.

Target Audience
Employees at any level wishing to develop and refine their business analysis skills or who are preparing for the IIBA®'s Certified Business Analysis Professional™ (CBAP®) certification exam

Prerequisites
None

Expected Duration (hours)
1.7

Lesson Objectives

Business Analysis Elicitation and Collaboration

  • identify tasks involved in elicitation and collaboration
  • identify roles of the business analyst during the elicitation and collaboration process
  • demonstrate your understanding of the tasks and roles involved in BA elicitation and collaboration
  • recognize considerations when preparing for elicitation
  • recognize guidelines and techniques used to prepare for elicitation
  • distinguish between the roles of stakeholders involved in preparing for elicitation
  • demonstrate your understanding of the tasks, techniques, and roles involved in preparing for elicitation
  • recognize inputs and elements used to conduct elicitation
  • recognize guidelines and techniques used to conduct elicitation
  • distinguish between the roles of stakeholders involved in conducting elicitation
  • demonstrate your understanding of the tasks, techniques, and roles involved in conducting elicitation
  • recognize inputs and elements used to confirm elicitation results
  • recognize guidelines and techniques used to confirm elicitation results
  • identify the key stakeholder in confirming elicitation results
  • demonstrate your understanding of the tasks, techniques, and roles involved in confirming elicitation results
  • recognize considerations for communicating business analysis information
  • recognize the guidelines and techniques used to communicate business analysis information
  • recognize how to work with stakeholders when communicating BA information
  • demonstrate your understanding of the tasks, techniques, and roles involved in communicating BA information
  • identify inputs and elements used in managing stakeholder collaboration
  • recognize the guidelines and techniques used in managing stakeholder collaboration
  • identify qualities of strong stakeholder collaboration
  • demonstrate your understanding of the tasks, techniques, and roles involved in managing stakeholder collaboration
  • Course Number:
    ib_cbap_a03_it_enus