Course Details

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Making an Impact with Non-verbal Communication


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Expertise Level



Overview/Description
To our earliest ancestors, non-verbal communication was communication! The primitive parts of our brains are still wired to respond automatically when we're afraid, threatened, disgusted, surprised, or happy. But we've come a long way in our development and understanding of our brain's ability to respond and communicate in valuable, non-verbal ways. In this course, you will find out how our attitude, posture, gestures, facial expressions, and tone have great impact on our communication.

Target Audience
Individuals who want to improve their interpersonal communication skills.

Prerequisites
None

Expected Duration (hours)
0.4

Lesson Objectives

Making an Impact with Non-verbal Communication

  • identify techniques to ensure you are projecting a positive attitude
  • match non-verbal behaviors with likely first impressions
  • match facial expressions to likely interpretations
  • recognize how the way you stand, sit, or move conveys messages
  • identify ways to use tone of voice to enhance a conversation
  • recognize the meaning of non-verbal message clusters when communicating with others
  • recognize how to interpret non-verbal behavior
  • Course Number:
    acm_07_a02_bs_enus

    Expertise Level
    Everyone