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Skype for Business: New Features, Profile, and Contacts

Target Audience
Expected Duration
Lesson Objectives
Course Number

Skype for Business, formerly known as Lync 2013, is a messaging and collaboration tool that can allow users to communicate using instant messages, make and receive audio and video calls over the internet, transfer files, and initiate Web conferencing. In this course, you will learn about some of the new features in Skype for Business. This course also covers some of the existing features such as configuring and exploring the presence, location, and picture features and managing contacts.

Target Audience
Desktop users or administrators who want to learn about the features and functionalities of Skype for Business


Expected Duration (hours)

Lesson Objectives

Skype for Business: New Features, Profile, and Contacts

  • start the course
  • recognize the new look and feel of Skype for Business
  • recognize and use the Call Monitor feature
  • recognize and use the improved call controls
  • use the emoticons
  • recognize the File Transfer Preview feature and the available options
  • identify the steps to configure presence options
  • recognize and configure the location feature
  • configure picture options including hiding, showing, editing, or removing a picture
  • add internal and external contacts
  • create a group, add contacts, and delete an existing group
  • identify the steps to access contact cards and available options
  • configure how the contact list displays, order options, and which information is displayed
  • configure your presence and location, add contacts, and create a new group
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